Via Inn Shinsaibashi

Reviews of Via Inn Shinsaibashi

Via Inn Shinsaibashi

1 Chome-10-15 Nishishinsaibashi, Chuo, Chuo Ward, Osaka City, Osaka Prefecture, 542-0086, JapanSee Hotel Details
Via Inn Shinsaibashi
Via Inn ShinsaibashiVia Inn ShinsaibashiVia Inn Shinsaibashi
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1 night

Guest Reviews

9.3/10
Great
1020 Reviews
Verified reviews
Location9.5
Amenities9.1
Service9.3
Cleanliness9.4
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All reviews(1020)
Positive reviews(1005)
Reviews with photos/video(240)
Easy to get around(199)
Convenient for shopping(158)
Close to metro(126)
Delicious breakfast(66)
Small room size(57)
Friendly front desk staff(33)
Luggage delivery service(10)
Negative reviews(15)
Guest User
Double Room A
Stay Date Mar 2025
Solo travelers
4 Reviews
10.0/10
Outstanding
Posted on Apr 13, 2025
Very convenient location nearby metro Midosuji line, staffs are very nice and friendly, they did not charge my penalty for missing key card. And the room is very clean and quiet. And, It’s close to Shinsaibashi!
Response from Property: Thank you very much for using VIAINN Shinsaibashi.We are very happy to hear that you were satisfied with the service provided by our hotel.We will continue to strive to improve our services so that you can spend your time with us more comfortably.Please use our hotel again when you come to Osaka.We look forward to your visit.Via Inn ShinsaibashiManager
Yu Chi
Single Room A
Stay Date Feb 2025
Solo travelers
5 Reviews
10.0/10
Outstanding
Posted on Mar 29, 2025
Clean & nice room. The location is excellent and also delicious buffet breakfast. Definitely will stay here again if I visit Osaka next time.
Response from Property: Thank you very much for staying at VIAINN Shinsaibashi.We are very happy to hear that you were satisfied with the service provided by our hotel.We will continue to strive to improve our services so that you can spend your time with us more comfortably.Please use our hotel again when you come to Osaka.We look forward to your visit.Via Inn Shinsaibashi Manager
yiwen Lau
Double Room A
Stay Date Feb 2025
Solo travelers
7 Reviews
9.0/10
Great
Posted on Mar 13, 2025
good restaurants nearby, convenient store at ground floor. excellent location walking distance to Shinsaibashi shopping street and Metro station.
Response from Property: Thank you for staying at Via Inn Shinsaibashi.We are very pleased that you were satisfied with our hotel's location.We will continue to strive to improve our services, so we look forward to seeing you again.Manager, Via Inn Shinsaibashi
Sammi Low Qian Ying
Single Room A
Stay Date Nov 2024
Solo travelers
2 Reviews
10.0/10
Outstanding
Posted on Jan 8, 2025
Staffs are friendly and helpful, they even have a smoking room for smokers. You can also do your laundry at designated area which is very convenient for travellers who stay over for few days. Location is super convenient.
Response from Property: Thank you very much for using VIAINN Shinsaibashi.We are very happy to hear that you were satisfied with the service provided by our hotel.We will continue to strive to improve our services so that you can spend your time with us more comfortably.Please use our hotel again when you come to Osaka.We look forward to your visit.Via Inn ShinsaibashiManager
Alex LKY
Single Room A
Stay Date Apr 2025
Solo travelers
14 Reviews
10.0/10
Outstanding
Posted on May 11, 2025
Super convenient location. Super affordable. Room is spacious compared to some prestigious hotel. 7-11 just below the hotel allows me to go down and grab anything I need anytime. Superb!!
Response from Property: Thank you for choosing Via Inn Shinsaibashi.We are pleased to hear your compliments about our guest rooms and location.We will continue to strive to manage the hotel in such a way that all of our guests can enjoy their stay.Last but not least, we look forward to your next visit to VIA INN Shinsaibashi.We look forward to seeing you again.VIA INN Shinsaibashi Manager
Rawb
Double Room A
Stay Date Apr 2025
Couples
34 Reviews
8.5/10
Very Good
Posted on May 8, 2025
I stayed for 4 nights, and the hotel is conveniently located near the metro station. However, the room was quite small for two people, though the amenities were excellent. The breakfast was amazing, and the service was top-notch. One downside was the limited washing facilities; the entire 12-floor hotel only has 4 washing areas, which was inconvenient. Overall, it was an amazing experience, and I would definitely recommend staying for a maximum of 2 nights.
Response from Property: 非常感謝您選擇 Via Inn Shinsaibashi。我們的酒店位置優越，受到客人的一致好評。非常感謝您對我們酒店服務的讚賞。我們將在未來繼續改善我們的服務。我們很抱歉聽到您的房間很小，而且洗衣機的數量也不夠。我們還有其他寬敞的房間可供選擇，所以當您再次來到大阪時，請不要猶豫再次入住我們的酒店。我們全體員工期待為您服務。Via Inn心齋橋經理
Guest User
Double Room A
Stay Date Mar 2025
Solo travelers
8 Reviews
10.0/10
Outstanding
Posted on Jun 10, 2025
Nice hotel with limited space for suitcases. It’s suitable for one person but might feel a bit tight for two with luggage. The front desk staff were very friendly, and the location was decent. The buffet breakfast was enjoyable, though not essential.
Response from Property: Thank you for staying at the Via Inn Shinsaibashi.We are very happy to hear that you were satisfied with our services.We have other spacious rooms available, so please visit us again when you come to Osaka.We look forward to welcoming you again.Manager, VIA INN Shinsaibashi
Hong Kong IL
Deluxe Double Room
Stay Date Aug 2024
Couples
18 Reviews
10.0/10
Outstanding
Posted on Oct 14, 2024
It’s a very good hotel that I lived there for quite several times…you won’t regret with such reasonable pricing
Response from Property: Thank you very much for using VIAINN Shinsaibashi.We are very happy to hear that you were satisfied with the service provided by our hotel.We will continue to strive to improve our services so that you can spend your time with us more comfortably.Please use our hotel again when you come to Osaka.We look forward to your visit.Via Inn ShinsaibashiManager
Anonymous User
Double Room A
Stay Date Jul 2024
Solo travelers
8 Reviews
10.0/10
Outstanding
Posted on Aug 13, 2024
Breakfast was very cute and staff very friendly. Room was super clean and sufficient for me. Location super convenient, 3 min walk to the busiest shopping street. Lots of eateries nearby. Would recommend.
Response from Property: Thank you very much for using VIAINN Shinsaibashi.We are very happy to hear that you were satisfied with the service provided by our hotel.We will continue to strive to improve our services so that you can spend your time with us more comfortably.Please use our hotel again when you come to Osaka.We look forward to your visit.Via Inn ShinsaibashiManager
Glenn Tia
Double Room A
Stay Date Jan 2025
Solo travelers
1 Reviews
8.5/10
Very Good
Posted on Feb 8, 2025
Experience was great, room slightly small and unable to open large luggage fully. 10am check out & 3pm check in is slightly inconvenient.
Response from Property: Thank you very much for visiting Viainn Shinsaibashi.We hope you enjoyed sightseeing in Osaka during your stay.We also apologize for any inconvenience caused by the size of your room.We have a limited number of deluxe double and twin type rooms available, so please consider those as well.We also offer early check-in and late check-out with an hourly charge of 1,000 yen.Finally, thank you very much for your stay and your review.We look forward to welcoming you again.Via Inn Shinsaibashi Manager
Guest User
Double Room A
Stay Date Mar 2025
Couples
6 Reviews
8.5/10
Very Good
Posted on Apr 10, 2025
Good location , short time to metro and shopping area within 15 mins
Response from Property: Thank you for using VIAINN Shinsaibashi.Our hotel is about a 2-minute walk from Shinsaibashi Station, a 5-minute walk from restaurants and shopping streets, and about a 10-minute walk from Dotonbori, making it very convenient for dining, shopping, and sightseeing.If you come to Osaka again, please use our hotel.We look forward to your visit.Via Inn ShinsaibashiManager
Jessie Soon
Via Inn Single Room
Stay Date May 2024
Solo travelers
11 Reviews
10.0/10
Outstanding
Posted on Jul 8, 2024
Staff was very helpful when I requested for an early check-in (with some extra fees). Location was not bad but exit 7 will not be very useful if you have luggage with you. Mattress was comfortable. But wished there’s a second pillow as it was too low.
Response from Property: Thank you very much for staying at Via Inn Shinsaibashi.Thank you again for your kind words of praise.If your pillow is too low, please let us know and we will lend you an additional pillow if it is in stock. We look forward to seeing you again.Via Inn Shinsaibashi Manager
Ferdinand
Deluxe Double Room
Stay Date Jan 2025
Couples
24 Reviews
8.0/10
Very Good
Posted on Feb 18, 2025
The location is extremely convenient. The breakfast is simple but very good.
Response from Property: Thank you very much for staying at Via Inn Shinsaibashi.Once again, we would like to thank you for your many words of praise.If you are staying in Shinsaibashi, Osaka, we would appreciate it if you would consider staying at our hotel or Via Inn Prime Shinsaibashi Yotsubashi.Via Inn Shinsaibashi Manager
qiu xiaying
Single Room A
Stay Date Mar 2025
Solo travelers
4 Reviews
8.0/10
Very Good
Posted on Apr 20, 2025
Excellent location. Room is clean with great facilities.
Response from Property: Thank you very much for choosing Via Inn Shinsaibashi.We hope you enjoyed sightseeing in Osaka during your stay.We are also pleased to receive your compliments on our location and the cleanliness of the hotel.We look forward to seeing you again at the VIA INN Shinsaibashi next time you stay with us.We look forward to welcoming you again.Manager, VIA INN Shinsaibashi
Onigiri
Twin Room
Stay Date Aug 2024
Couples
21 Reviews
8.5/10
Very Good
Posted on Dec 23, 2024
The hotel is near to shinsaibashi station, there’s a 7-11 underneath which is very convenient. Nearby got quite a lot of food choices as well.
Response from Property: Thank you for using VIAINN Shinsaibashi.Our hotel is about a 2-minute walk from Shinsaibashi Station, a 5-minute walk from restaurants and shopping streets, and about a 10-minute walk from Dotonbori, making it very convenient for dining, shopping, and sightseeing.I'm very happy that you enjoyed it too.If you come to Osaka again, please use our hotel.We look forward to your visit.Via Inn ShinsaibashiManager