2 Chome-7-11 Momodani, Ikuno Ward, Osaka City, Osaka Prefecture, 544-0034, JapanView Hotel Details
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Five Hotel Osaka Guest Reviews
4.5/5
Great
107 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(107)
Positive reviews(103)
Reviews with photos/video(20)
Awesome stay(35)
Clean and tidy(27)
Great service(23)
Awesome rooms(20)
Great location(18)
Great value for money(9)
Average sound insulation(5)
Negative reviews(4)
BX123
Semi Hollywood Room
Checked in Jun 2024
Family
22 Reviews
5.0/5
Outstanding
Posted on Jul 4, 2024
Great hotel great view friendly staff nice breakfast highly recommend!
Response from Property: Thank you very much for staying at our hotel. All of our staff members are very happy to receive your compliments. We will continue to strive to create hotels that satisfy our customers. We look forward to seeing you again.
anushkarai
Twin Room
Checked in Jun 2024
Couples
6 Reviews
3.2/5
Posted on Jun 4, 2024
The hotel was walkable distance from the metro and the lobbies were clean however the rooms were quite small and dusty. Staff were friendly but some staff were a bit rude.
Response from Property: hank you very much for staying at our hotel. However, we are sorry that the room was not cleaned properly and that the front desk staff's service caused you inconvenience. We take your opinions seriously and aim to create a hotel that satisfies our customers. Thank you for taking the time to post a review despite your busy schedule. We look forward to seeing you again.
Lsyap
Semi Hollywood Room
Checked in Apr 2024
Travel with friends
7 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
Very convenient and help staff, everything over expectations, room size big enough, clean and staff very polite and helpful. Highly recommend.
Response from Property: Thank you for staying our hotel. We are very glad to hear that. We are looking forward to seeing you again. Thank you.
Fhoy
Economy Single Room-Non-Smoking
Checked in Jun 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
Very good accommodation, great location and very nice room. I had a great stay!
Response from Property: Thank you very much for staying at our hotel.All of our staff are very happy to receive your compliments. We will continue to strive to create a hotel that satisfies our customers, encouraging them with their words of praise. Thank you for taking the time to post a review despite your busy schedule. We look forward to seeing you again.
Guest User
Semi Hollywood Room
Checked in May 2023
Other
1 Reviews
4.0/5
Very Good
Posted on May 28, 2023
English speakers in front desk, professional and helpful! Sound proof and low noise in the nite, even facing the street. fun neighborhood of K-town with great street foods. The balcony can see the clouds outside, that’s healing~
Response from Property: Thank you for your comment. We will strive to improve our services. We hope to see you again soon. thank you. FIVE HOTEL OSAKA front reception.
Eurus_GoGoGo
Deluxe Double Room
Checked in Aug 2024
Travel with friends
8 Reviews
5.0/5
Outstanding
Posted on Sep 3, 2024
Really great experience!
Response from Property: Thank you for staying with us this time.We will continue to strive to make our customers happy.Thank you.
Guest User
Deluxe Double Room
Checked in Jul 2023
Family
3 Reviews
4.5/5
Great
Posted on Jul 19, 2023
The location is great for catching the train. The hotel is super close to some markets stalls (kinetsu line station) selling various food items and their fruits were cheap and good quality so I highly recommend you visit there.
The Korea Town is also a 5 minute straightforward walk from the hotel but I do find that the shops are usually shut early (like before 6pm).
At night, the area is super quiet and difficult to find places for dinner, at 8pm most restaurants are shut.
There’s a small shrine nearby and we were able to watch the local matsuri and enjoy the food and culture!
The front desk have many staffs that are fluent in different languages! Mandarin, English, Korean, Japanese and more! The hotel also has a seating area outside if you like some fresh air! Hotel also has a scale for weighing your suitcases! You can deposit your valuables with the front desk and they store it in a safe!
Two of us had booked in and we did receive two rooms cards which is handy.
The rooms are average size; you are able to open two large-size suitcases fully and can walk around them. There’s not much table area to put your stuff on top but not a big deal for us.
Rooms are cleaned daily and bins are taking out etc.
Response from Property: Thank you very much for staying at our FIVE HOTEL OSAKA. Also, thank you for posting your review. We are very happy to receive your evaluation. We will continue to devote ourselves to responding to the trust of our customers.We would appreciate it if you could nominate our hotel next time. Thank you very much. FIVE HOTEL OSAKA FRONT
Farkhan
Semi Hollywood Room
Checked in Mar 2023
Travel with friends
2 Reviews
2.5/5
Posted on Mar 19, 2023
It is far from the station and also the breakfast was just not so wonderful. But, the staff is very nice and they can speak english.
Response from Property: Dear sir or madam Farkhan.Thank you for staying at FIVE HOTEL OSAKA. We are terribly sorry for inconvenience. We will try our best to improve our service.We hope you visit us again soon. Thank you.FIVE HOTEL OSALA Front Reception.
Guest User
Semi Hollywood Room
Checked in Sep 2023
Family
1 Reviews
4.2/5
Very Good
Posted on Nov 2, 2023
Good value for money. Kind reception.
Response from Property: Thank you very much for staying at our hotel. All of our staff are very happy to receive your compliments. We will continue to strive to create hotels that satisfy our customers. Thank you for taking the time to write a review despite your busy schedule. We look forward to seeing you again.front
KWAI SANG SAMVEL
Twin Room
Checked in Jun 2024
Travel with friends
6 Reviews
4.7/5
Amazing
Posted on Jun 27, 2024
The location is acceptable and the service attitude is very good. The breakfast in the hotel needs to be improved. The food is ¥1,800
Original TextTranslated by Google
Response from Property: Thank you for leaving a comment. Our hotel offers a breakfast buffet with a daily changing menu. We will try our best to provide you with better service next time.
Anonymous User
Semi Hollywood Room
Checked in Dec 2023
Other
1 Reviews
4.0/5
Very Good
Posted on Dec 23, 2023
I was able to perform live at Kyocera Dome. You can go home by taking one train, but it's a little far from the station (it was a little scary at night), and the last train was earlier than I expected. . I think it's a good location if you want to eat dinner in Tsuruhashi!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We apologize for any inconvenience caused. We can also provide guidance on the wide road from the station to the hotel, so please feel free to contact us. Thank you for taking the time out of your busy schedule to write a review. We look forward to seeing you again. front
Dongjingyinxianglitaotao~lvyou+qianzheng+yimin
Deluxe Twin Room
Checked in Dec 2023
Booked for others
16 Reviews
1.0/5
Posted on Dec 28, 2023
As a four-star hotel, there is not even a stool, only a storage box, and the toilet is not cleaned. The room is shabby and not as good as Toyoko's standard. It's too bad. Don't book this hotel when staying in Toyoko.
Original TextTranslated by Google
Response from Property: Thank you for your review. We are deeply sorry for the inconvenience caused by the room equipment and toilet cleaning. We will make improvements to the equipment and cleaning. We hope you will come to stay again next time.
Guest User
Semi Hollywood Room
Checked in Jun 2024
Business travelers
7 Reviews
4.5/5
Great
Posted on Sep 9, 2024
The hotel is quite new and the rooms are clean. Most of the waiters are foreigners but their service attitude is good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
ニホンラブ
Semi Hollywood Room
Checked in May 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on May 28, 2024
It's cheaper than a typical business hotel, but the building is luxurious and the view from the room is great. They even provide free coffee, green tea, and bottled water.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at FIVE HOTEL OSAKA. We would like to thank you once again for your high rating. All the staff are very pleased that you had a comfortable stay. Tsuruhashi Station is served by JR, Kintetsu and subway lines, making it a convenient station for travel to Nara and Universal City. We hope to have you use our services again if you have the opportunity to visit Osaka. Front Desk
Guest User
Twin Room
Checked in Nov 2023
Couples
2 Reviews
4.0/5
Very Good
Posted on Nov 29, 2023
The hotel is about a 10-minute walk from Tsuruhashi/Momotani Station, which is a bit far but still acceptable.
The room was very nice, very satisfied.
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel. welcome again.