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Osaka Hotels Recommended for You

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5 star

The St. Regis Osaka
4.5/589 Reviews

The St. Regis Osaka

Osaka Station/Umeda/Yodoyabashi/Hommachi Osaka|2.28km from Osaka Castle Main Tower (Osaka Castle Museum)
Concierge: We emailed the hotel weeks in advance of our stay to assist with bookings. Weeks would pass before they would respond, and multiple follow up emails were required to get a response. They did successfully book one 3 Michelin star restaurant to which we owe them significant credit. However, when we arrived and asked basic requests such as where to find restaurants or stores, the concierge was usually very short and had no suggestions. We were better off consulting Google maps. And this for a 5 star concierge service? In addition, the English skills of many of the concierge staff were extremely limited. While I know some Japanese, it should not be required at a hotel of this calibre. In fact, when visiting Japan, a 5 star hotel should have fluent English speakers for most front facing staff. Hotel Condition: The hotel has significant and noticeable wear and tear. We were in a Grand Deluxe Suite and when I arrived, a man was literally gluing on a piece of the door that had torn off. The woodwork throughout the suite was heavily scratched and dented including tables. The carpet was worn thin, and the sofa's velvet exterior was worn. In any event, for a hotel suite whose copay was $500+ per night, this was disappointing. Check out Process: The check out process was extremely troubling and disappointing. We asked for a Butler to assist with bags multiple times, and even after 45 minutes they did not come up to our room to collect our bags. This resulted in us having to drag our bags down to the lobby ourselves, as we were rushing for a Shinkansen train. Normally, this would have been fine, but we had a lot of luggage. The significantly wait time for luggage assistance is not characteristic of a St. Regis. Hidden Taxes and No Final Folio Provided: The hotel has some hidden taxes associated with rooms that have copays for upgrades. While we expected to pay 50,000 yen per night + about 37,000 yen in total taxes (about 5600 yen per night in tax), we did not expect too many additional taxes. Yet there was another 6500 or so taxes per night in taxes we were assessed. Even after numerous attempts, the hotel never sent a final folio nor explained the charges which is all I asked. General Impressions: The hotel seems poorly managed with a ”choatic” vibe in which there is not only no personalized guests are vying for the attention for concierge staff who are stretched too thin with minimal English skills. While I understand this is a busy time for the hotel, the hotel should not be having any difficulty meeting basic demands of elite members even when they are at capacity. The hotel felt more like a 3-4 star hotel than a St. Regis. Among St. Regis hotels, this one was a major disappointment.

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Business travel

KKR Hotel Osaka
4.7/568 Reviews

KKR Hotel Osaka

Osaka Castle/Kyobashi/Eastern Osaka Osaka|0.62km from Osaka Castle Main Tower (Osaka Castle Museum)
I've traveled Japan quite extensively, and so far, this is the one of the best hotel (for it's value) that I've ever stayed in. At first, I had doubts on the hotel location, seeing that I'm travelling with infant and a big luggage, but to my surprise the location is quite convenient. The connection to the subway station and JR station means you can visit almost every tourist attraction in Osaka. Just a few steps from the subway exit, the hotel provides a shuttle bus which operates every 15-minutes. Although, putting big luggage into the minibus was quite a challenge, once seated in the bus you can breathe a sigh of relief. The receptionist speaks English, so the check-in process is quite hassle free. There's a Family Mart behind the hotel in case you are looking for something to eat at night as the area is quite quiet at night. Inside the hotel there are coin operated laundry, vending machine and ice machine so your basic necessities are covered. I stayed in the Superior Room, which is the biggest room they have to offer us there. It was quite spacious and luxurious, and we really enjoyed the bathtub, which was a relief after a few days of staying in small hotel rooms of Kyoto. The view from the room is spectacular. You can continuously enjoy the view of Osaka Castle in the morning and at night. It must have been much more spectacular once the Sakura trees surrounding the castle is in full bloom. The only thing that I could nitpick on the room is that the bed and the pillow should've been as plush as the room. The breakfast menu is not quite extensive, nevertheless it is quite delicious. I will definitely stay in KKR Hotel Osaka again for my next trip.

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Breakfast

Toyoko Inn Osaka Taniyon Kosaten
4.1/565 Reviews

Toyoko Inn Osaka Taniyon Kosaten

Osaka Station/Umeda/Yodoyabashi/Hommachi Osaka|1.07km from Osaka Castle Main Tower (Osaka Castle Museum)
A great thing about this hotel is the location. It is within a very reasonable walking distance of Osaka Castle, and there is an elevator going down to a subway station (serving two different subway lines) literally about 20 feet from the hotel door. There are also excellent supermarkets with deli-style, ready-to-eat Japanese foods (sashimi, tataki, octopus legs, clams, etc.) about 15 minutes walk away. Also there are numerous convenience stores nearby, and a McDonald's restaurant just down the street... for the faint of heart. Other good points are the polite staff, the reasonably well laid-out bathroom, the coin-operated clothes washers and dryers being available, and the powerful air conditioning which stays on when you are not there. The free breakfast was more or less all Japanese style food, but seemed good to me and in ample supply at the buffet table. Oh, and a kid can stay (and eat) with an adult for no additional charge. A negative is the Toyoko Inn policy of kicking out guests from 10 AM until 4 PM every day, while the rooms are cleaned. I was there with my 6 year old daughter in blazing hot August, and it sure would have been nice to swing by and cool off for an hour or so around 2 PM some days. Or maybe to hole up in there during a typhoon. Another negative is, the coin laundry is located in the breakfast room, and I believe the clothes dryers vent directly into the room air. Inevitably someone would get up to do laundry at 6 AM and have the breakfast room like a hot humid sauna by eating time. I shower in the morning, and really hated to feel that sweat pouring out of my body again so soon afterwards. And maybe the bed was a little on the hard side for me. One final gripe is that while a kid can stay with an adult for free, only one set of towels is provided unless you pay extra.

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Explore Guest Reviews of Hotels in Osaka

Searching for hotels near Osaka Castle Main Tower (Osaka Castle Museum)? Compare room rates and reviews to find your ideal stay.
VIA INN Prime Osaka Kyobashi JR-West Group
4.5/562 Reviews
Osaka Castle/Kyobashi/Eastern Osaka
The hotel stipulates that the check-out time for single rooms is 10 o'clock. There was no special instruction when checking in. When I returned to the hotel at 11 o'clock, I found that all my luggage was missing. The hotel took it to the front desk. They had my phone number, but they did not call or get my consent. He just took my luggage out of the room, which was quite disrespectful to the guests. This kind of hotel management and service attitude should not be recommended. When I complained to the manager, I just kept apologizing and didn't think it was serious. I didn't argue with him because I was in a hurry to go back to my country. Just don't stay there next time. I no longer trust the hotels recommended by Ctrip.
HOTEL MYSTAYS Otemae
4.3/587 Reviews
Osaka Station/Umeda/Yodoyabashi/Hommachi
Location is walking distance to metro station. There are 7/11, Lawson convenience stores around the hotel. Also there are eateries (cafes, restaurants) found along the way to metro. The room is spacious and clean, value for money.
Hotel Monterey La Soeur Osaka
4.3/5211 Reviews
Osaka Castle/Kyobashi/Eastern Osaka
Ive stayed here before and again the stay was warm and I was well looked after to the usual high Japanese standards! One non Japanese reception staff member did make a mistake by telling me I was allowed to use the onsen. I have tattoo’s and I know it’s not allowed, so i questioned it and he informed me it was fine. Luckily I did not use the onsen as I was later told his information was incorrect.
DoubleTree by Hilton Osaka Castle
4.6/52 Reviews
Osaka Castle/Kyobashi/Eastern Osaka
I decided to book this hotel because I was attracted by its view of Osaka Castle. I didn't know when I made the reservation that this was a new hotel that would only open on 1/5/2024. I booked a one-night stay on 18/5. Since it was my girlfriend's anniversary, I contacted the hotel's reservation team through the hotel's contact information on trip.com and asked them to prepare a bouquet of flowers to surprise my girlfriend. The hotel arranged this request at the time I wanted and was very professional. In terms of transportation, although the hotel is close to Tenmanqiao Station, it takes more than 10 minutes to walk to get there. This is relatively inconvenient. It is recommended to take a taxi with your luggage, which will be more comfortable and convenient. In terms of overall service attitude, the staff are very friendly and will proactively say hello and ask if they need help. The staff at check-in is very friendly. Although his English is not very good, he will carefully explain the facilities and usage hours. Thank you for his service. However, the female staff at check-out was relatively indifferent, which made the whole trip feel a bit bad at the end. It may be a new hotel relationship, I hope the hotel will make better progress.
KKR Hotel Osaka
4.7/568 Reviews
Osaka Castle/Kyobashi/Eastern Osaka
I've traveled Japan quite extensively, and so far, this is the one of the best hotel (for it's value) that I've ever stayed in. At first, I had doubts on the hotel location, seeing that I'm travelling with infant and a big luggage, but to my surprise the location is quite convenient. The connection to the subway station and JR station means you can visit almost every tourist attraction in Osaka. Just a few steps from the subway exit, the hotel provides a shuttle bus which operates every 15-minutes. Although, putting big luggage into the minibus was quite a challenge, once seated in the bus you can breathe a sigh of relief. The receptionist speaks English, so the check-in process is quite hassle free. There's a Family Mart behind the hotel in case you are looking for something to eat at night as the area is quite quiet at night. Inside the hotel there are coin operated laundry, vending machine and ice machine so your basic necessities are covered. I stayed in the Superior Room, which is the biggest room they have to offer us there. It was quite spacious and luxurious, and we really enjoyed the bathtub, which was a relief after a few days of staying in small hotel rooms of Kyoto. The view from the room is spectacular. You can continuously enjoy the view of Osaka Castle in the morning and at night. It must have been much more spectacular once the Sakura trees surrounding the castle is in full bloom. The only thing that I could nitpick on the room is that the bed and the pillow should've been as plush as the room. The breakfast menu is not quite extensive, nevertheless it is quite delicious. I will definitely stay in KKR Hotel Osaka again for my next trip.
Osaka Hotel Keihan Tenmabashi
4.1/5293 Reviews
Osaka Castle/Kyobashi/Eastern Osaka
I’ve never been a believer of the self-check in process, and that’s what they do here. It was smooth though. Overall, location is next to Osaka castle. This is great. Close to the station as well. However, I will not stay here again. The AC is only a fan that blows whatever the building’s temperature is set at. Even though it is still warm outside, the buildings AC is set to heating. This made for an unpleasant evening. I kept the fan off the rest of the time, but it still remained quite warm. The rest of the stay was fine. No complaints other than the AC setting.

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