Vienna House by Wyndham Remarque Osnabrück Reviews

Overall it's good, clean, especially the view is good, through the window sill, it's also in the center of the town, very convenient. I like the big desk. Will come again!

The room is not big and is quite satisfactory. The breakfast has few varieties but the quality is good.

We have been coming to this hotel for years and the service at reception gets worse every time. Unfriendly, inattentive, indifferent to how you are treated in this 4 star hotel. The guest has to say hello first in order to then at least get a look from the service staff. A "warm welcome; we wish you a pleasant stay; good morning; goodbye and a nice journey home" was not possible. It is impossible how you are/were treated there as a guest. The hotel is getting old, and unfortunately this is also clearly evident in the quality of the beds.

Perfect location for the city, the room was very clean and the bathroom had a spacious shower. We have been there several times and will definitely book again.

The hotel is nice, in the center of town, with good environment and convenient dining.

We had a very nice stay at the Remarque Hotel. The staff is very friendly, helpful and lovely. A 👍 from us to the staff.

Nothing... Not even air conditioning... And it's so expensive

Not bad

很好，交通方便，距離老城和火車站都不遠，早餐也不錯，窗外風景也很美

We really loved our stay here recently. The lobby is expansive and beautiful. We enjoyed sitting there with our tea as well as with cocktails on another occasion. The front desk personnel as well as the bar/restaurant employees were all very professional and super nice. Too bad we're not likely to return to Osnabruck!

The hotel is directly across from the Osnabrück Alt Stadt/downtown. The rooms are very clean. The breakfast included fresh fruit, variety of cereals, various cheeses, german coldcuts, schinken, smoked salmon, pastries, German rolls (brötchen) and egg dishes. (There is a chef that will prepare an omelet, scrambled eggs etc.) The staff was very friendly and knowledgeable. There is no coffee machine in the room, so if you want coffee you have to go downstairs and buy it, I don't mind paying, but the hassle of going downstairs to get it is absurd.

A stay at this hotel with its great, super-friendly and always highly motivated staff is always an absolute pleasure. A day could not start better with the perfectly prepared fried eggs ❤. Thank you very much and see you next time. Stefan and Sabine Donnermeyer

This would once have been a reasonably decent business hotel, but sadly cheese-paring of the operating costs has left this place a 2-star establishment operating in the shell of a 4-star building. The plus points - it's well-located, easy to find, parking is directly underneath, staff are friendly by German hospitality standards, and the restaurant terrace is pleasant in the summer sun. It's also clean and well-maintained on the surface. Now the negatives - while the ambience is still business-guys-in-suits, the room facilities are distinctly Ibis Budget-standard. There's no tea & coffee equipment, the fridges have been removed, the toiletries are dispensers refilled with the cheapest Costco gunk, and the towels are thin to the point of transparency with the all the absorbency of plastic sheeting. None of which would be an issues if this *was* an Ibis Budget, but it's not charging Ibis Budget prices. And while I'm on a roll, the food & drink prices in the bar are outrageous, there's no gym, and the in-room wifi doesn't work - the system isn't configured properly, so the connections fail with lots of errors being displayed. I know, I know - first world problems, go and buy a coffee in the bar, haven't you got a mobile phone etc etc, But this is all purely due to operational cost-cutting - the housekeeping budget has obviously been slashed to ribbons post-Corona, and skimping on the towels is saving on the cashflow. It's all got the feel of something run by private equity ghouls who are busy extracting every last cent of profit before it all goes bankrupt. Frankly on a price-comparison basis, you'd be better booking the Ibis Budget down the road. The experience will be exactly the same, and you'll walk away €40 a night better off.

Liked - The breakfast was very good, the staff is very nice. Disliked - The entrance area of my room 418 was so dark that I had to turn on the torch from my mobile phone to see where to insert the chip card. The curtains were also closed during the day. The room had stains on the carpet, the bathroom light flickered, the shower head had not been descaled for years and there was only one socket in the room on the table and none by the bed. Any private hotel would do much better.