Waiheke Island Resort Conference & Accomodation Centre
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Palm Beach

Waiheke Island Resort Conference & Accomodation Centre

4 Bay Road, Palm Beach, Auckland Region, 1081, New Zealand
Show on Map
With a stay at Waiheke Island Resort in Waiheke Island (Ostend), you'll be within a 5-minute drive of Palm Beach and Wild on Waiheke. This spa hotel is 2.2 mi (3.5 km) from Oneroa Beach and 2.7 mi (4.4 km) from Tantalus Estate.Show More
We Price Match
hotel overview picture
3.9/5Good·Cleanliness: 3.9
All 55 Reviews
Amenities
Outdoor Swimming PoolMassage RoomPublic ParkingFreeBarMeeting RoomMulti-Function RoomLuggage StorageWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Auckland International Airport
(46.5km)
Landmarks: Stonyridge Vineyard
(2.2km)
Landmarks: Oneroa Beach
(2.7km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Short Stay Room
5

Short Stay Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Private Toilet
Room Amenities
Check Availability
Villa with Sea View
1

Villa with Sea View

1 King bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
Room Amenities
Check Availability
Premium Two Bedroom Villa
10

Premium Two Bedroom Villa

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Amenities
Check Availability
Seaview Studio Apartment
8

Seaview Studio Apartment

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Amenities
Check Availability
Superior Room
2

Superior Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Private Toilet
Private Entrance
Room Amenities
Check Availability
Scenic View Studio Apartment
7

Scenic View Studio Apartment

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Amenities
Check Availability
Premium Partner Villa
6

Premium Partner Villa

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Private Toilet
Private Entrance
Room Amenities
Check Availability
Hide Room Types

Guest Reviews(55)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Anonymous User
June 22, 2023
The room type is very good, facing the sea, the setting of the balcony is very pleasant, there is a refrigerator and simple cooking tools, the price is very high, but maybe New Zealanders get off work early, and no one can be found when checking in😅, but the room key has been left In the mailbox at the front desk, it is recommended that the hotel send an email to the late arrivals to inform the room key storage.
Original TextTranslation provided by Google
Guest User
January 4, 2024
I’ll start with the positive, and unfortunately there’s only one. The view from our room was absolutely incredible. Unfortunately it goes downhill from there… The room was ok, but very tired. There were AirWick plug things all over the place and we were fairly certain that our room had some smoke damage. The pool was disgusting and I wouldn’t even go near the spa. There were kids doing bombs into the pool and no staff around to manage this. But wait, it gets worse. When I asked the (polite but fairly clueless) bartender where the towels were for the pool, he looked so confused. There are no towels for the pool. You need to use your bath towel. When I asked for ice in my drink, he had to go out the back which makes me think that bar is not well managed and probably unnecessary anyway as there were no patrons anyway. The restaurant was closed both nights we stayed which is so bizarre for a ‘resort’. We stayed on a Wednesday and Thursday. There were absolutely no offers of suggestions of where we should go for dinner. The room was down about 50 steps and the staff won’t help you with your luggage. There was a van with the resort logo on it, presumably a courtesy van but no offer to be taken anywhere. The staff were pleasant enough but really didn’t have much of a care factor. When we asked to use the E-bikes, we were told there was only 3 charged (there was 4 of us). I call BS, I would imagine that none were charged. When I asked for the receptionist to call us a taxi van, it really did seem like I was asking for a lot. Quite laughable. Lastly, when we came back after a day out, our room had not been made up. There is no ‘do not disturb’ sign, so I hadn’t accidentally put this up. We decided to get some ice from the bar at 7pm as we had an early dinner in town. The bar and reception was closed and locked. This is not a resort, it’s a motel with an epic view. I wouldn’t recommend staying here but if you do, you need to be self sufficient in regard to food, drinks, excursions and be able to tackle the stairs/hills.
Guest User
January 4, 2024
Disclaimer: Waiheke Island Resort management will likely refute this review point-by-point, but rest assured they’ll never be on site or do anything to correct the issues that led to the criticism. Waiheke Island is beautiful so enjoy the view, because that’s all you’re likely to enjoy at this place. Waiheke Island Resort has it all: resort in name only, closed ammenities, and unserviced rooms. (Please note: they DID make the beds in one of our rooms, once. But nothing else.) Have a fetish for smoke damaged rooms? They’ve got you covered. Want to book two rooms on the same reservation but ensure you’re on apposite ends of the property? WIR is the place to be. Dead palms? Check Rubbish under the deck? Check Staff without a single care or answer? Check and check Courtesy vans? They’ve got two but don’t expect to ride in one. Electric bikes? The signs say ‘yes’ the people say ‘no’. Food? Not if you’re visiting on a day that ends in ‘y’. Weddings? Let me get a divorce lawyer ready for you on speed dial. This place has so much potential, but for now that’s all it has. Let’s hope they put some money into the unheated pool with cracks so large you’d be right to ask if the property was somehow, no matter how scientifically impossible, damaged in the Kaikoura or Christchurch quakes. Or they could address the many many many steps throughout the place that need attention. The most radical thought? For less than $100 they could ensure rooms have cups and plates. (Especially when the “resort” restaurant isn’t open and the nearest shop is a 1.3km walk from the “resort”.) You’d hope the people working here (note: don’t expect anyone on site outside of 10am - 4pm on those pesky days ending in ‘y’) would care enough to try a bit harder or at least proactively suggest local restaurants or things to do given NOTHING IS OPEN OR AVAILABLE DURING PEAK SEASON AT THIS RESORT but, again, no. No a million times over. Most importantly— and this is the most serious criticism— this property is not for ANYONE with any kind of mobility challenges: you will be required to walk up and down significant inclines and there IS NO ASSISTANCE provided for you or your luggage. Not an issue for us but I would have been incandescent if parents or a mobility-challenged individual were with us. So, re-sort your holiday plans if this is the “resort” on your list for all the reasons above and more.
Guest User
October 23, 2023
This felt like it aimed for a nice hotel experience but was run like a backpackers hostel. Pros were clean room and nice cocktails. Cons: nice but very inexperienced staff and messy, unmanaged swimming pool area. There was a public party on the Sunday evening but the swimming pool area was still absolutely disgusting by noon the following day which is pretty unfair for the guests who were paying a considerable amount of money.
Mama
October 23, 2023
The island and resort are a stunning setting. The cocktails were good and the staff were friendly but unable to handle complaints. I room was on a very steep hill down from and therefore back up to reception and pool area. The room was clean and spacious but very dated. WiFi was adequate and balcony had beautiful views. Being a bank holiday weekend, the resort hosted a loud party by the pool. The pool area needs maintenance and the spa was dirty. We paid over NZ$100 to use the private hottub but they brought us the Prosecco included in the price and left it unopened some way from us. The private hot tub had also been used by some off the party guests so it got cold quickly. The pool area changing rooms were also dirty the next morning at 11:30. When we complained the staff just shrugged. Apparently breakfast was included on Sunday if you stayed on Saturday night but we weren’t told this until Monday on checkout. They did give us breakfast instead on Monday but only a choice of 3 basic things with no coffee included which we had to pay extra for. I would come back to the island but not this hotel.
Guest User
October 22, 2023
In an idyllic setting unfortunately the resort was not of a good standard. The room was dated but clean. The cocktails were good as was the view. Some of the staff were friendly. The pool area was tired and in need of maintenance. The spa for general use was filthy. As it was Labour Day weekend, the hotel hosted a Rose party and the admission charge was NZ$10 but this was little compensation for the noise for hotel residents and the filthy pool changing room and toilet which still hadn’t been cleaned by 11:30 the next day. We used the pool area that morning and asked for towels which they didn’t bother to bring us. When we complained about being left with nothing to dry ourselves and the dirty changing room, they staff just shrugged (absolutely my favourite response to a complaint). Apparently breakfast was included for a Saturday night stay but they didn’t tell us until Monday. As we complained they let us have a breakfast but we still had to pay for coffee which isn’t included in their breakfast. Whilst I would stay in this island again, it definitely wouldn’t be here.
Corne
September 15, 2023
Awesome views of the ocean. Amazing and friendly staff. The room was really spacious and clean. I will definitely be going there again and will recommend Waiheke Island resort to all my friends and family that wants to stay for a weekend or longer in Waiheke.
Tracey
September 14, 2023
Set up of the units was nice and spacious. As we were without a car we had quite a lot of steps to walk down and up from our unit. This wouldn't suit those less mobile.
Indunil
September 10, 2023
A great stay, clean room and bathroom comfortable bed, vey spacious, all required amenities for a short stay. Breakfast included and of the 03 options , 02 of them were tasted, and they were so nice.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–17:00
Check-out: Before 10:00

Front desk hours: [Mon-Sun]10:00–16:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Opened: 2013
  • Number of Rooms: 27
With a stay at Waiheke Island Resort in Waiheke Island (Ostend), you'll be within a 5-minute drive of Palm Beach and Wild on Waiheke. This spa hotel is 2.2 mi (3.5 km) from Oneroa Beach and 2.7 mi (4.4 km) from Tantalus Estate.

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Bar
Meeting Room
Show More

Frequently Asked Questions

How much does it cost to stay at Waiheke Island Resort Conference & Accomodation Centre?

Prices at Waiheke Island Resort Conference & Accomodation Centre are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Waiheke Island Resort Conference & Accomodation Centre?

The closest airport is Auckland International Airport. It is 46.54km from the hotel and approximately a 125minutes journey by taxi.

What are the check-in and check-out times at Waiheke Island Resort Conference & Accomodation Centre?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does Waiheke Island Resort Conference & Accomodation Centre provide airport transfer services?

No, the Waiheke Island Resort Conference & Accomodation Centre doesn't provide airport transfer services.

What amenities and services does Waiheke Island Resort Conference & Accomodation Centre have?

Waiheke Island Resort Conference & Accomodation Centre has the following amenities and services: Outdoor Swimming Pool, Massage Room, Parking.

Does Waiheke Island Resort Conference & Accomodation Centre have a swimming pool?

Yes, Waiheke Island Resort Conference & Accomodation Centre has a pool. Pool type: Outdoor Swimming Pool.

Does Waiheke Island Resort Conference & Accomodation Centre have fitness amenities?

No, Waiheke Island Resort Conference & Accomodation Centre doesn't have fitness amenities.

Does Waiheke Island Resort Conference & Accomodation Centre provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Waiheke Island Resort Conference & Accomodation Centre have non-smoking rooms?

Yes, Waiheke Island Resort Conference & Accomodation Centre has non-smoking rooms. Please view the hotel listing for details.

Does Waiheke Island Resort Conference & Accomodation Centre provide breakfast?

Yes, Waiheke Island Resort Conference & Accomodation Centre provides breakfast.

About This Property

Nearest AirportAuckland International Airport
Distance to Airport46.54KM
Average Price FromUSD318
Hotel Star Rating4