Reviews of Biwako Ryokusuitei

Extremely satisfied with this hotel, definitely a vacation experience you won't regret! First off, the check-in service was impressive, with staff literally kneeling to assist us, and they provided a very thorough introduction to all the hotel's facilities and services. The lady who helped us was beautiful, gentle, and spoke excellent English 👍 Next, the hot springs: We booked a Japanese-style room with a private onsen, and the view was absolutely stunning. The private hot spring was incredibly comfortable; all three of us could soak together with no problem, haha. The hotel's public baths were also super clean, and there was almost no one else there when we went, which made for a very relaxing soak. Then there's the food: The dinner was Kaiseki cuisine plus Omi beef shabu-shabu, which was surprisingly delicious! I thought I might not be used to Kaiseki, but that wasn't the case at all! The Omi beef was also of superb quality, incredibly fresh and flavorful after a quick dip in the clear broth. Breakfast was also very rich and varied! The room size was also perfectly fine. The only slight drawback is that check-out time is too early... 10 AM... If it could be a bit later, it would be absolutely perfect!

Take a break from Osaka to this little gem, surprise me for such a nice small onsen hotel. Amazing dinner and breakfast.

Love the overall experience, sunrise view is a bonus, staff are super friendly. However, we booked through trip.com, the price shows online does not include the kid, even we selected the kid at the begining, so we had to pay additional at check out. This is agent's issue, not the resort.

Very good service / good for family stay Breakfast is fabulous

Came to Lake Biwa and enjoyed a hot spring bath. The room was spacious, and the private onsen was spotless. Both breakfast and dinner were delicious; highly recommended. Perfect for a relaxing getaway.

The room was quite spacious, and the private indoor onsen with a lake view was absolutely fantastic. The half-board package, including dinner and breakfast, was also superb.

Efficient and friendly reception. Comfortable, clean and spacious room with in room onsen at the right temperature . Both dinner and buffet breakfast were tasty and varied. Staff at restaurant were efficient and provided good service.

Room was very good. Public onsen was ok; the water was not as hot and as original. Breakfast selection was ok, can be better and have more selection other than seafood. Dinner was superb! The only thing was lacking is the location. There was nothing else around the hotel. 2 day stay was more than enough. There were no other facilities or events than onsen bath, foot/hand bath, happy hours.

Excellent service and great view of the lake Really enjoy the whole stay in here All the staff are really friendly and helpful. Also recommend the food here

Ryokusuitei’s environment, service, and facilities were excellent. Our pre-stored luggage was promptly delivered to the room. The private bath room included breakfast, which was delicious with many options, plus a small stove to grill seafood yourself. While the private bath isn’t completely secluded—people in a building across, though quite far away, can see in—the stunning view of Lake Biwa more than makes up for it. The large public bath is open nearly 24 hours, featuring a relaxing lounge area afterward, free ice cream, and complimentary coffee in the lobby during the day. Upon check-in, we received shopping discount coupons that could be used to purchase small towels, scented balms, and storage bags.

Very good services, delicious food and convenient location. Perfect!

this is our third time to the hotel, private onsen is very good and very delicious on dinner

My family really enjoy the stay at Biwako Ryokusuitei hotel. The staff is very attentive to details and tried their best to accommodate to all out our requests. Thank you for making our family trip memorable.

The hospitality at the hotel was exceptional! From the moment we arrived, the staff greeted us with warm smiles and a genuine willingness to assist. The attention to detail in service, from the personalized welcome to the thoughtful amenities in our room, made our stay truly memorable. It’s clear that the team is dedicated to creating a welcoming atmosphere, ensuring that every guest feels valued and comfortable. I would highly recommend this hotel for anyone seeking a delightful and accommodating experience!