Welcominns Ottawa

Facilities: The hotel provides a diverse breakfast with meat, eggs, milk, and customizable waffles, along with three coffee types and two mineral water bottles. The lobby offers 24-hour hot water, and rooms include microwaves and coffee pots. Facilities are generally well-equipped for guest convenience.

We stayed at the hotel for 6 nights, they had issues checking us in as the booking was made through trip.com which went through *******. Somehow they figured it out later. The room was spacious, clean. They provided room services every day except for one day when they were understaffed. Shower has only half door so be ready for some splashes. I recommend bringing your own body wash (they provide soap which is hard to wash off) and shampoo. People who can't sleep with noise in the room, should consider their options. Air conditioning is super loud (like factory machine) , it constantly woke us up at night, there is no option to open a window instead. Breakfasts are always the same, not a single thing changes: fried/boiled eggs, sausages, pork?cutlets, pancakes, apples, oatmeal, bread. The dining room was always overcrowded, the space should be at least twice as big. Sometimes we came and there was no food, so we had to wait for someone to come and bring food (they don't have a person there on a regular basis). I can't say our experience was bad, but it was not great either.

Staff was friendly and parking is included in your stay. The room was clean and spacious. Our particular room had an extra sink next to the bed which was a little bizarre but we didn't mind. The continental breakfast had plenty of options including a waffle maker, bread, multiple types of juice, coffee, meat, and eggs. There were yogurts and cheese available in a small fridge too. I would consider staying here again considering how close it is to the mall and the highway that allows for easy travel around the city.