Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG
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Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG

Experience Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG, a 3-star hotel in Ottawa. It holds a rating of 8.2/10 from 81 reviews, combining quality and value, with rates starting at US$106.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Notre Dame Cathedral Basilica: 0.67 km away

ByWard Market: 0.44 km away

Bordeleau Park: 0.45 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Food & Drink: Snack bar, Convenience store/kiosk, Lobby bar

Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG

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Highlights
Great views
Lots to do
Ideal location
Varied breakfast
Amenities
All amenities
Property Description
Show more
Nice place and fabulous breakfast
Surroundings
Airport: Ottawa International Airport
(17.2 km)
Train: Parliament / Parlement
(2.0 km)
Train: Ottawa Station
(5.4 km)
Landmarks: ByWard Market
(440m)
Landmarks: Bordeleau Park
(450m)
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4

Standard Two Queen with City View

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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5

Standard Room

Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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5

King Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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6

Mobility Accessible Standard King Room with Tub

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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4

Mobility Accessible Standard Two Queen Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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6

Standard King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Average for similar properties in Ottawa
Reviews frequently mention
Review summary
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Hygiene and Maintenance: Guests frequently highlighted the cleanliness of the rooms, with reports of well-kept bedding, bathrooms, and overall maintenance. The hotel’s attention to sanitation contributes to a positive stay experience.(based on 26 reviews)
P‍h‍o‍e‍b‍e‍e‍e‍C
August 8, 2025
Safety: It’s next to a safe injection shelter, so no matter morning or night — be careful don’t walk alone! People are sitting/walking/wandering around the area which somewhat scared me. Parking: They DO NOT have enough parking, when I was there to check in at around 4, I was told parking was full. I need to park somewhere else. They recommend me to a nearby parking (which looks cringy — and people said cars got broken in last week) My car wasn’t a luxurious car so I was lucky I guess. Breakfast: It can get really crowded during breakfast time. Not enough seating. Food was okay though!
M‍A‍m‍e‍e‍n‍.
July 31, 2025
1. The breakfast options were very limited. A greater variety would significantly improve the experience. 2. One of the male reception staff members was quite rude. Staff should be polite, courteous, and welcoming—a simple smile can go a long way in creating a positive atmosphere. 3. It was disappointing to see that the welcome packet was only given to selected guests during check-in. This inconsistent treatment does not reflect well on guest service. 4. The location was not ideal, and the area outside the hotel felt unsafe, especially at night. 5. On a positive note, the room itself was very good—clean, comfortable, and well-maintained. 6. The room servicing staff was very friendly
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 30, 2025
Hotel is new and spacious only the parking is very dusty. The hotel should clean their parking.
S‍t‍e‍v‍e‍ ‍D‍r‍e‍s‍s‍e‍l
November 24, 2025
Great location. We walked to Parliament Hill and other sites from the hotel. Very good breakfast with a decent selection of hot and cold items. Would stay here again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 24, 2025
Service was good. The location is good except for the way you have to enter the parking lot outside of the hotel. The room was big and very clean. Could have definitely been a better seating setup for the breakfast. But it was a good visit and I’ll definitely be back. I’d love to take advantage of the terrace in the summer time.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 26, 2025
Nice place and fabulous breakfast
Y‍o‍g‍e‍s‍h‍ ‍K‍a‍l‍i‍a
July 1, 2025
Location is very good, room was very spacious. breakfast was very poor, no vegetarian option, paper plates, and overly crowded. Staff was very good,
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 15, 2025
Comfortable and walking distances to By Ward and historical sites around the Parliament and Rideu Locks. Stayed 3 days and 2 nights. Secured parking available at 18 CAD per day which still cheaper if use public pay parking

Services & Amenities

Restaurant

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBoxed/packaged food
Opening hours [Mon - Fri] 06:30-09:30 Open [Sat - Sun] 07:00-10:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 50.00 (approx. US$36.50) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned on the day of check-out, but not to the original account of payment.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 2019
  • Number of Rooms: 182
Phone:+1-613-6808006
Email:guestservices@hieottawadowntowneast.com

You might be wondering

What are the check-in and check-out times at Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG?

Check-in time at Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG starts at 15:00, and check-out time is by 11:00.

Does Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG have a pool?

Yes, Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG has a swimming pool for guests.

Are pets allowed at Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG?

No, pets are not allowed at Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG.

How much does it cost to stay at Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG?

Room prices at Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG from the nearest airport?

The nearest airport is Ottawa International Airport, located about 27 mins from hotel by car (17.2 km) away.

What’s the cancellation policy at Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG?

The cancellation policy at Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG depends on your room type and booking terms.

Does Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG offer airport transfers?

No, Holiday Inn Express & Suites DOWNTOWN OTTAWA EAST by IHG does not provide airport transfers for guests.

About This Property

Nearest AirportOttawa International Airport
Distance to Airport17.22KM
Nearest Train StationParliament / Parlement
Distance to Train Station1.99KM
Average Price FromUSD197
Hotel Star Rating3