Hyatt Place Baltimore Owings Mills

I like the idea that they met my request

Took daughter to Orientation at Morgan State university great trip.

Nice place

The staff were very friendly and professional. The hotel is in process of renovations. Our room was very roomy. We liked the kitchenette area. However, it definitely needed to be renovated with carpet, new furniture, ceiling in bathroom, needs towel racks to hang towels.

The property was very nice. The room was clean and comfortable except I found hair in the sink but I cleaned it. Other than that everything was good.

The carpet had burn marks all over them , it was stains on the couch and the man across from us accused my 12 year old nephew of smoking in the hallway when we was leaving mind you he had all our bags in his hand and after we told the man to go back in his room he continued to argue with a child and we told the front desk and they did nothing at all this was my worst nightmare experience here by far I will not be coming back it made my nephew very upset to be accused of something he wasn’t doing. We will not be going there again.

The room was beautiful and the staff was very courteous. My only issues were that 2 coffee makers in a row did not work! And I do like my coffee. And for some reason, the elevator was not functioning at 4am when I needed to leave for the airport. Other than that, a very nice stay!

The first room I stayed in, the shower was stopped up, I change rooms the 2nd day, and the heat was pumping out cold air

Took my money and gave me a hard time with getting my deposit. Still waiting to get it back.