Hyatt Place Baltimore Owings Mills

I like the idea that they met my request

Took daughter to Orientation at Morgan State university great trip.

Nice place

The location was basic with no exciting features. The mattress was HARD. The breakfast was unappetizing- soggy french toast sticks, watered down juice, and unappealing sausage. The ice machine was in the kitchen, so you had to go to the front desk for ice. The staff were not rude but not very hospitable. My room had cobwebs in it.

The staff person that checked me in was very rude. No professionalism at all. She even blame me for not doing her job and telling guest the hotel policy. She does not even smile and seemed annoyed, like I’m bother her.

When checking in, they fail to tell us that they were remodeling, and there was lots of hammering early in the morning

Well, they are renovating this hotel so there are some things in the room that hopefully will improve. The couch has torn cushions ,no micro, floor has red staining on several areas other than that , it was good. Staff was very friendly.

Staff was lovely and the room was large but the rugs and couch were stained and felt a bit dirty! With improvement there the stay would have been excellent.

The hotel is very clean. My room has a king size bed and a full size sectional sofa that converts into a full/queen size bed. The room is practically an efficiency apartment/room with a very small kitchenette but without a stove or microwave. Also the free breakfast is very good, more than most hotels offer in their Continental breakfasts. I have been here for 2 nights and extended my reservation online for a third night and am just now going to check out the indoor pool so as long as there aren't any real issues with the pool I won't change my review.. I truly have no real complaints and will be back again!!