Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.7
Amenities7.5
Service8.1
Cleanliness7.8
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All reviews(121)
Positive reviews(17)
Reviews with photos/video(2)
Great service(10)
Great location(10)
Convenient location(5)
Delicious breakfast(4)
Negative reviews(4)
Luca
Family Room with Ensuite
Stay Date Aug 2025
Couple
7 Reviews
9.0/10
Great
Posted on Sep 30, 2025
Excellent location and services, and the room was very clean. However, there’s an ongoing construction nearby and will be there until mid 2026. Beds were really comfortable, but the water pressure was a bit low. Breakfast was great.
Guest User
Family Room with Ensuite
Stay Date Sep 2025
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Nov 8, 2025
Great location right beside the train station and easily walkable to many nearby attractions. Staff theres was really friendly and helpful, making our stay a pleasant one.
Guest User
Family Room with Shared Bathroom-Annex
Stay Date Mar 2025
Family
1 Reviews
3.5/10
Posted on Apr 13, 2025
Room is way too expensive compared to the room with shared bathroom. Narrow stairs with big luggage. The offers to a room with private bathroom is located next to the construction site. Terrible for a vacation for a family. We did not check in and moved to another Leonardo hotel not using Trip.com, not to confuse the booking. Leonardo costs 10% more with a proper service. With Westgate should cost 50-70% less compared to the actual condition. The question is also going to Trip.com not to verify this for the customers.
Ismoil Kamolov
Double Room Ensuite
Stay Date Jan 2025
Couple
2 Reviews
8.0/10
Very good
Posted on Feb 16, 2025
There is only one of the advantages, closer to the railway station, otherwise there are only disadvantages, the room is very cold, the batteries are weak, the heated towel rail does not work at all, it is very cold in the shower, and hot water is also a big problem, a complete disappointment😣😣😣
Guest User
Single Room with Shared Bathroom
Stay Date Apr 2025
Solo traveler
3 Reviews
7.5/10
Posted on Jun 5, 2025
Room is not clean enough, and have 🪳
Arunath
Single Room with Shared Bathroom
Stay Date Dec 2024
Solo traveler
7 Reviews
8.0/10
Very good
Posted on Jan 10, 2025
It is a great hotel in a great place
Friendly staff
Guest User
Twin Room with Shared Bathroom-Annex
Stay Date Oct 2023
Traveling with friends
3 Reviews
9.5/10
Amazing
Posted on Nov 26, 2023
The staff there were very enthusiastic and friendly, and the room was clean and tidy. The house's location is perfect, close to the train station, and very convenient. The power sockets in the room are a bit few, it is inconvenient to can not charge at the bedside.
Guest User
Family Room with Ensuite
Stay Date Jan 2024
Family
1 Reviews
9.5/10
Amazing
Posted on Feb 22, 2024
Good hotel
M8585****
Family Room with Shared Bathroom-Annex
Stay Date Jul 2024
Family
14 Reviews
8.5/10
Very good
Posted on Aug 24, 2024
It is very close to the city center, less than ten minutes away. The environment is OK, one floor shares a bathroom, two families share a toilet, and a private washbasin.
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Anonymous User
Single Room with Shared Bathroom
Stay Date Jul 2024
Booked for others
60 Reviews
8.5/10
Very good
Posted on Aug 12, 2024
Convenient transportation, good, good, good, good, good, the environment is average
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Guest User
Family Room with Ensuite
Stay Date May 2024
Family
3 Reviews
8.0/10
Very good
Posted on Jun 5, 2024
The location is very good as it is close to the train station and 15 minutes from the center on foot. The breakfast that is included was very complete, it is buffet style, a variety of fruit, hard-boiled eggs, a variety of cereals, juices, milk, yogurt, breads, cakes... The people who work there are very attentive and kind.
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anne1234
Double Room Ensuite
Stay Date Apr 2024
Other
77 Reviews
5.0/10
Posted on May 5, 2024
The location is excellent, next to the train station. The room facilities are simple, and the hot and cold water taps in the bathroom are separate, which is inconvenient to use. The breakfast included in the room rate is continental, which is enough to eat, but the food is very average. However, the price of the Oxford Hotel is high, so it's okay to stay for one or two nights.
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Guest User
Family Room with Shared Bathroom-Annex
Stay Date Feb 2024
Family
3 Reviews
5.0/10
Posted on Apr 2, 2024
Room facilities are insufficient and too old
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qiufengshus****
Single Room with Shared Bathroom
Stay Date Jul 2023
Business traveler
13 Reviews
9.5/10
Amazing
Posted on Aug 29, 2023
Clean and warm, good service, the stairs are a bit steep