Rasa Sayang House Self-Check in Facility

Stayed during the hottest few days of the UK, the room itself was fairly small and humid. With no air conditioning the only thing available was a fan and having the top window open with little breeze coming through. The bedside lamp shade was broken and warn that I didn’t want to risk using it in fears of the bull itself breaking and one of the hangers in the wardrobe is broken (coming away from the nail). The bathroom small and basic with a tiny old and outdated shower, I had to plan my day around having a shower as it to between 15 to 25 minutes for the hot water to come through. The shower curtains are an odd choice, very old retro but needs replacing as there is old stained mould at the bottom. The bedside light itself had old springs out and was a very uncomfortable stay, I also came up with rashes after sleeping, possible bedbugs and/or fleas. I ended up spending 3 nights there instead of the paid 5 nights as the facilities were not to the promised standard of the hotel. Would not recommend this place and for the 5 nights that I paid for, was definitely not worth the price. If you are desperate and looking for a place to stay, then I would recommend only 1 to 2 nights, anything over you will be charged a crazy amount for a terrible stay.

online customer service lack standard quality especially on helping to check and no prior reminder of pre arrival check in. Additionally, absolutely ridicilous accomodation customer service as one of the customer sevrvice person have a obnoxious attitude , when i ask him to assist me with cheking in online . Other than the checking in, generally is alright, the room is clean and tidy

Rasa Sayang House is a lovely budget guesthouse that delivers great value and comfort in a prime Oxford location, just a short walk from the city’s historic centre and major attractions. The self-check-in system makes arrival smooth and flexible, ideal for travellers on their own schedule. Rooms are clean, well-equipped and cosy, with handy extras like a fridge, microwave and free Wi-Fi, which add to the convenience of your stay. For practical, comfortable accommodation without breaking the bank, it’s a smart choice in Oxford.

Second time booked and stay in this hotel and this time come with a car for an overnight stay Pre booked car park space with £7 per day behind the hotel and considered easy access and good for me Walking to Oxford city center with about 20+min which is acceptable and considered good for me Will definitely consider to book and stay the same again if no other nearer or lower rate hotel available

Easy and smooth check-in. About 20 mins walking from the city centre to the guest house, amenities were more than expected.

A 10 walk to the city center but a nice location and a decent price

Good location, near Oxford centre and St Clements where all the restaurants and bus stops are. Didn't get the check in details so had to phone up to obtain them. Check in was easy once I got the details. The room had everything you need - fridge, iron, microwave, desk, chair. Bathroom was super small though.

Good mood