The Old Custom House
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1 night
The Old Custom House

Experience The Old Custom House, a 4-star hotel in Padstow. It holds a rating of 8.6/10 from 103 reviews, combining quality and value, with rates starting at US$187.

Check-In & Check-Out

From 16:00 until 11:00

Nearby Attractions

Wavehunters - Sea Safaris - Boat Trips: 0.08 km away

The Drang Gallery: 0.05 km away

Whistlefish Padstow: 0.03 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Continental,Full English/Irish,Gluten-free,Vegetarian

Food & Drink: Room service, Restaurant, Bar

The Old Custom House

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Highlights
Ocean views
Delicious breakfast
Suite
Ideal location
Bar
Amenities
All amenities
Property Description
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Comfortable and cosy room with lovely facilities. Tasty cooked breakfast and great location.
Surroundings
Airport: Cornwall Airport
(23.4 km)
Train: St Columb Road
(18.1 km)
Train: Roche
(24.0 km)
Landmarks: Whistlefish Padstow
(<100m)
Landmarks: The Drang Gallery
(<100m)
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5

Comfort Double Room

1 Double bed
Non-smoking
Private bathroom
Towels
Desk
Electric kettle
Room Details
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7

Standard Twin Room

2 Single bed
Non-smoking
Private bathroom
Towels
Private toilet
Private entrance
Room Details
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Apartment

Bedroom 1:1 Single bed and 1 King bed ● Bedroom 2:1 King bed
Non-smoking
Private bathroom
Towels
Desk
Electric kettle
Room Details
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13

Standard Double Room

1 Double bed
Non-smoking
Private bathroom
Towels
Private toilet
Private entrance
Room Details
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18

Signature Double Room

1 Double bed
Non-smoking
Private bathroom
TV
Ocean view
Towels
Room Details
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15

Signature Twin Room

2 Single bed
Non-smoking
Private bathroom
Ocean view
Towels
Private toilet
Room Details
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5

Deluxe Suite

1 King bed
Non-smoking
Private bathroom
Towels
Desk
Electric kettle
Room Details
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Hide Room Types

Average for similar properties in Padstow
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 21, 2025
Comfortable and cosy room with lovely facilities. Tasty cooked breakfast and great location.
D‍o‍n‍n‍a‍ ‍C‍h‍a‍p‍s
March 16, 2025
We were lucky enough to get the harbour view room, absolutely breathtaking view 😍 room could do with a few touch ups here and there (mainly bathroom) but overall we were very very happy and thought it was good value for money. The staff were very friendly, we ate in the restaurant for our evening meal which was lovely and well priced. Breakfast was included in our room rate and was again lovely.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 4, 2025
Room was large and comfortable (although floors were creaky). It’s an old property so always a few maintenance jobs evident. Location is excellent next to the harbour. Staff pretty good, sometimes a bit busy to give full attention. Breakfast was very good.
K‍a‍t‍h‍r‍y‍n
December 30, 2025
The staff were so kind and helpful, nothing was too much trouble. The room was comfy with a lovely view of the harbour
A‍l‍b‍e‍r‍t
December 15, 2025
Great room overlooking the harbour. The breakfast was freshly cooked and delicious. All staff were friendly and helpful.
J‍a‍n
February 19, 2026
Quaint heritage building with harbour view rooms - most lovely staff everywhere
B‍r‍u‍c‍e
November 22, 2025
Old style unique hotel, spacious rooms with a great view. Nice breakfast included. Very friendly staff.
R‍e‍u‍b‍e‍n
November 19, 2025
Very clean and functional room. Lovely pub atmosphere downstairs with a good food menu and lots of local and mainline beers to choose from. Full breakfast was very good too! Recommend!
W‍e‍n‍d‍y
January 1, 2026
Great breakfast. Comfortable rooms. Very helpful and friendly staff. Lots to see in Padstow. Some noise from the pub in the building at night and carpets could use a refresh, especially in common areas.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: 16:00–21:00
Check-out: 08:00–11:00

Front desk hours: [Mon-Sun]07:30–21:00

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
CuisineContinental, Full English/Irish, Gluten-free, Vegetarian
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: The Old Custom House
  • Number of Rooms: 22
Phone:+44-1841532359
When you stay at The Old Custom House in Padstow, you'll be by the sea, just steps from Padstow Harbour and Padstow Museum. This inn is 10.5 mi (17 km) from Watergate Bay Beach and 19.5 mi (31.4 km) from Fistral Beach.
Make use of convenient amenities, which include complimentary wireless internet access and a hair salon.
For lunch or dinner, stop by The Old Custom House, a restaurant that specializes in seafood. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours.
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

You might be wondering

What are the check-in and check-out times at The Old Custom House?

Check-in time at The Old Custom House starts at 16:00-21:00, and check-out time is by 11:00.

Are pets allowed at The Old Custom House?

No, pets are not allowed at The Old Custom House.

Does The Old Custom House serve breakfast?

Yes, The Old Custom House serves breakfast for guests. Breakfast options include Continental, Full English/Irish, Gluten-free, Vegetarian style.

How much does it cost to stay at The Old Custom House?

Room prices at The Old Custom House vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to The Old Custom House from the nearest airport?

The nearest airport is Cornwall Airport, located about 28 mins from hotel by car (23.4 km) away.

What’s the cancellation policy at The Old Custom House?

The cancellation policy at The Old Custom House depends on your room type and booking terms.

About This Property

Nearest AirportCornwall Airport
Distance to Airport23.35KM
Nearest Train StationSt Columb Road
Distance to Train Station18.13KM
Average Price FromUSD333
Hotel Star Rating4