Best Spa Hotel in Page

The environment is very good, the room is facing the lake, and the balcony is Lake Powell, all are lake view rooms, and the breakfast is good.

My family and I had been driving all day long when we arrive at Courtyard Page Lake Powell close to midnight to check in ( reservation made 2 months prior). We are all exhausted and our kids asleep in the car. We are then informed they overbooked our room and had no room for us. No call or notification to let us know. They then called “ a local hotel” to provide us a similar room at no charge. The hotel was 20 min away and required a park pass. Many other hotels within 5 minutes were around. We get to this hotel and it’s disgusting ( water not draining, door wouldn’t lock, horrible smell). We had no choice but to stay there overnight and left early morning. We called Jeremy the manager multiple times and left messages to be reimbursed for the park pass as we had no intention staying at the park, our calls were Ignored. Finally getting through to him trough e mail, he stated he wouldn’t reimburse us for the park pass because they hotel was at no charge. Well you should pay for our disgusting room, YOU OVERBOOKED OUR ORIGINAL ROOM AND DIDNT TELL US!! We have small kids with us. The manger JEREMY L. BUTTS is a poor excuse for a manager!!! STAY AWAY. Will be going up the chain to escalate this. Didn’t even get an apology as if we were at fault. HORRIBLE EXPERIENCE!

A very lovely stay. Huge clean rooms with large and comfortable king bed, separate living room area, microwave and coffee machine in the room. There is a 24hour tea coffee making station at the lobby as well with takeaway paper cups. Breakfast was simple but good, including waffles, bagels, toasts, eggs, sausages, cereal, yogurt, sauces and spread. Hot drinks and juices were served.

Worst breakfast experience + Positive points: Clean and spacious rooms. Good location in the city, a lot of restaurants and shops around, close to the national park and amazing view points . Swimming pool which is nice to have when travelling in summer -Negative points : Bad breakfast offer and set-up Some reception desk stuff not too nice Low wi-fi speed on the evenings Swimming pool was not cleaned very good or not often enough : pine needles and dust floated This is the worst breakfast experience we’ve had among 15 hotels/motels in which we stayed in USA in the same or lower price range. At the pretence of the Covid related restrictions there is no self-service at the breakfast. There are no such restrictions in any other hotel we’ve been. You need to ask ladies at the counter what you want (a piece of bread, butter, jelly, cold boiled egg, cereals or milk). If you need an extra piece of bread you have to queue again and wait while other guests get their food at the counter. No hot meals offered, limited choice of fresh products - almost all the stuff is packed in plastic, meaning it contains a lot of preservatives (example: peanut butter sandwich which is already packed and doesn’t taste good; you can not do it on your own with freshly made toast.) . The only thing you can serve on your own is tea and coffee (thanks God!)- surprisingly there is no Covid danger here? The cutlery is also packed in plastic. If you need just a spoon, you’ll get a napkin, knife , spoon, fork, salt and pepper- all together packed in a plastic bag. All the rest you’ll just throw in trash if you need just a spoon. What a waste! I’m not talking here about the negative environmental impact with all this unnecessary plastic packaging and unnecessary waste. Travelling in the USA at the same period and even in the same state we never met such uncomfortable and waste producing breakfast set-up/ organisation. We’ve also found some stuff members at the reception desk not very nice. It’s a pity for the whole team because the others were quite nice and friendly - depends on the shift.

My wife and I arrived at the property and checked in. When we got up to the room we realized it didn't have ADA features such as grab bars in the restroom Etc. When we went back downstairs, the desk clerk informed us that she did not have any ADA rooms available. When we requested a refund, she said ”I can't refund you because you already checked in”. At that point, we said let us speak to the manager. She responded by saying the manager is only available via email. Only when we refused to leave the desk area did she get the manager on the phone. Do not go to this property if you need ADA facilities!

This hotel was my favorite during the entire 20-day trip. The price/performance ratio is very high. The hotel facilities are good, neat and clean. It is very close to attractions such as Horseshoe Bend and Antelope Canyon. The breakfast is rich and the service quality is good!