BATIQA Hotel Lampung

BATIQA Hotel Lampung Reviews

BATIQA Hotel Lampung

Jalan Jenderal, Pahoman, Engal, Lampung, 35213, IndonesiaView Hotel Details
BATIQA Hotel Lampung
BATIQA Hotel LampungBATIQA Hotel LampungBATIQA Hotel Lampung
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BATIQA Hotel Lampung Guest Reviews

4.4/5
Very Good
62 Reviews
Verified reviews
Location4.5
Amenities4.2
Service4.5
Cleanliness4.5
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All reviews(62)
Positive reviews(62)
Reviews with photos/video(24)
Clean and tidy(13)
Awesome stay(12)
Parking difficult(9)
Awesome rooms(8)
Great service(8)
Delicious breakfast(7)
Guest User
Superior Double Room
Checked in aug. 2024
Business travelers
29 Reviews
4.0/5
Very Good
Posted on 17. okt. 2024
Spacious room, breakfast was good. There are several coffee shop and restaurants nearby
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
AugustineT
Superior Twin Room
Checked in jan. 2024
Couples
4 Reviews
3.7/5
Posted on 25. jan. 2024
Repeated stay and the noise from the lift operation is a little noisy for rooms that ends with "8" Hotel accommodated us by switching to other rooms. Face towel is not provided in the room but after a gym session, the receptionist got me one. Breakfast spread is not a lot but enough to fill your stomach.
Response from Property: Dear AugustineT,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. We are delighted to learn that you enjoyed our services and experience in our hotel.Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
Daniel Hock Leng
Superior Twin Room
Checked in jan. 2024
Business travelers
2 Reviews
4.2/5
Very Good
Posted on 18. mar. 2024
Happy with the location as it close to a supermarket, a cafe and not too far from our place of work. Did not like the quality of the water from the taps but was super happy that fresh water was provided at the lift landing for guests. The high tech control panel and the bathroom mirror was a level above other hotels.
Response from Property: Dear Daniel Hock Leng,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
Guest User
Superior Double Room
Checked in sep. 2023
Business travelers
24 Reviews
4.2/5
Very Good
Posted on 13. sep. 2023
Must improve in parking area and restaurant. The restaurant is too crowded for breakfast
6/7
Response from Property: Dear Valuable guest,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu PrasetyoGeneral Manager
Willy Samuelson
HollywoodΒ DoubleΒ Room
Checked in sep. 2023
Business travelers
42 Reviews
4.2/5
Very Good
Posted on 20. okt. 2023
Nice enough hotel for business or leisure trip. Friendly staff, clean room.
Response from Property: Dear Willy,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
Sigit
Superior Double Room
Checked in nov. 2023
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on 19. nov. 2023
good place thank you for service πŸ™πŸ»
Response from Property: Dear Sigit,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Likewise, it is wonderful to learn that the rooms, warm welcome and breakfast were lovely highlights during your stay. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu PrasetyoGeneral Manager
Vikz
Superior Twin Room
Checked in jun. 2024
Family
7 Reviews
4.2/5
Very Good
Posted on 19. jun. 2024
Nice hotel but limited food variety for breakfast
Response from Property: Dear Vikz,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
Slou1909
Superior Hollywood Room
Checked in apr. 2023
Couples
4 Reviews
5.0/5
Outstanding
Posted on 28. apr. 2023
The room is clean, friendly and accomodating staffs, nice decoration, great bed and big pillow
Response from Property: Dear Slou1909,Thank you for taking the time to write a review for your visit to BATIQA Hotel Lampung. Glad to hear that you had an overall great experience and good service from us. Your review is very valuable for us to maintain and improve our services in the future. We hope to welcome you back on your next visit!Warm regards,Adhi Wahyu Prasetyo, CHAGeneral Manager
Amiruddin
Deluxe Room
Checked in nov. 2023
Family
1 Reviews
4.0/5
Very Good
Posted on 8. dec. 2023
Parking facility very limited Breakfast menu is very standard or minimum
Response from Property: Dear Amiruddin, Thank you for taking the time to write a review of your visit to BATIQA Hotel Lampung. We regret the inconvenience you experienced during your stay with us and sincerely apologize for this. We have conveyed your review and input to management so that we can evaluate and improve our quality at a later date. We really hope to be able to meet you again with better service. Warm regards, Adhi Wahyu Prasetyo, CHA General Manager
Lukas PS
Superior Hollywood Room
Checked in mar. 2023
Business travelers
108 Reviews
4.7/5
Amazing
Posted on 18. mar. 2023
Nice hotel, clean Bedroom.
Response from Property: Dear Lukas PS,Thank you for taking the time to write a review for your visit to BATIQA Hotel Lampung. Glad to hear that you had a pleasant experience and good service from us. Your review is very valuable for us to maintain and improve our services in the future. We hope to welcome you back on your next visit!Warm regards,Adhi Wahyu Prasetyo, CHAGeneral Manager
Anonymous User
Superior Double Room
Checked in dec. 2022
Couples
1 Reviews
5.0/5
Outstanding
Posted on 20. dec. 2022
Facilities, room, lobby, everything good and clean
Response from Property: Dear Valuable Guest,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
Niki
Superior Double Room
Checked in nov. 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on 9. nov. 2023
Bagus pelayanan ok
Response from Property: Dear Niki,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. We are delighted to learn that you enjoyed our services and experience in our hotel.Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
muhammad
HollywoodΒ DoubleΒ Room
Checked in apr. 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on 16. apr. 2024
Good bice
Response from Property: Dear muhammad, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
Hiasinta Fanny
Superior Room
Checked in jul. 2022
Business travelers
22 Reviews
4.2/5
Very Good
Posted on 9. jul. 2022
Good location, good breakfasat, great service. Will be back if im in town again
Response from Property: Dear _TSHK80, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. Your feedback assisted us to evaluate our shortcomings and we will ensure that we learn from it and utilize it in our endeavor of constantly seeking to create exceptional experiences for our guests.We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHAGeneral Manager
Dicky
Superior Double Room
Checked in dec. 2023
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on 19. dec. 2023
Best!
Response from Property: Dear Dicky,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu PrasetyoGeneral Manager