(If you don't ever plan to use the pool or non-existent hot tub included in your resort fee, then this review is not for you). The grounds and Suncoast ****** and hotel itself is well kept, with friendly staff, and is very clean; however, a major draw in hot Vegas is a well kept pool with jacuzzi and relaxing vibes, as the crowd INSIDE the resort tends to skew more subdued and mellow. Unfortunately, this could not be further from the truth when it came to the ”resort pool.” There is NO jacuzzi/hot tub. and while it looks great in photos, of the many times I have stayed here, the pool is literally OVERRUN with unchecked kids, and BAD parents who let them run amok, literally RUNNING off paying guests who dare try to enjoy the pool and its ambience. I am writing this in my sealed hotel room, and can STILL hear the screaming 5 stories up, after having reached my limit with the incessant SCREAMING of young kids, that drown out the pool background music, ironically played by the hotel, for what reason, I have no idea, as nothing can be heard over the 'kids pool' that seems to serve as a free daycare with negligent chaperones and rude parents. who actually encourage their kids to be as loud as possible and take over the pool. I love kids but there is a time and place and for Suncoast to risk sacrificing the guest experience of actually adult gamblers and basically those paying Suncoast, which is the bread and butter of their business, to ”accommodate” inconsiderate, rude, entitled parents and their unruly kids (which DO NOT contribute to Suncoast from a biz point of view), is enough to make me think twice about staying here. Even the poor pool bartenders are overwhelmed at being forced to become makeshift babysitters. I wanted to stay and relax but I was discouraged to purchase drinks because I could not see myself staying in such a chaotic pool environment. I wish I could say this is a one time event, but this has happened NUMEROUS times and it really diminishes the experience for better quality guests that will pay into your property and continue to return. Please keep this in mind when booking here if you were looking forward to being able to even get into the pool (as the kids make it impossible to even enjoy your own little spot in the already small pool). There is no hot tub either, so please keep that in mind as I assumed ”resort” meant hot tub.
Excellent
106 Reviews