The hotel was sparkling clean, and i love the architecture, i stayed 2 nights with my toddler and she loved the swimming pool.
The breakfast was excellent and the staff are very friendly and nice, they provided children utensils set for breakfast, a very thoughtful gesture and one of the staff gave my baby a balm when they notice my baby is scratching her hand.
However, the filter of the air conditioner was broken and hanging open almost fell off, we were shock cause the sound was pretty loud it was during our first night, they sent the technician right away, but that can be very dangerous considering it might fell upon my baby.
And the furniture in the room, is not children friendly cause my daughter accidentally pull the drawer and it hits her (she didn't expect it to be that light) and her lips bled, the hotel staff was very thoughtful they sent us a plate full of sweets 😅 even tho i chose not to give it to my toddler (sugar rush can leads to more disaster 😂) i really appreciate this kind gesture, maybe next time you can consider to give a real food instead of sweets, especially for kids, or you will get a headache.
The only concern for us is the access, there were no elevator, only stairs from the parking lot, or outdoor access and the golfcar wasn't around when we got back to the hotel, my baby was asleep and going out with baby always came with lots of belongings, its only me any my husband, so we have to carry our stuff and push our stroller through the outdoor area, the access infront of the lobby are not stroller friendly cause it came with lots of rocks and blocks, and thankfully the weather was good, if it's raining, then we are done 😩
My coffee in the room maker also leaked, but overall, i enjoyed my stay here very much. I would definitely recommend my friends and family to stay here.