The Alts Hotel
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The Alts Hotel

Discover The Alts Hotel, an 5-star stay in Palembang. With a score of 8.9/10 based on 195 reviews, it offers an outstanding blend of quality and value, with prices starting from US$35.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Gedung Dharma Wanita Sriwijaya: 0.31 km away

Masjid Hamamatussalam: 0.42 km away

Masjid Al-Falah: 0.37 km away

Amenity Highlights

Leisure: Nightclub, Beauty and makeup, Gym

Pets policy: Pets are not allowed.

Food & Drink: Room service, Snack bar, Restaurant, Bar, Lobby bar

The above hotel prices are based on Trip.com for May 13-May 19.

The Alts Hotel

No. 4 of Premium Hotels in South Sumatra
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Highlights
Comfy rooms
Varied breakfast
Outdoor infinity pool
Ideal location
Spa
+5 more
Amenities
All amenities
Property Description
Show more
We enjoyed our atay. Friendly staff and definitely my go to hotel in Palembang
Surroundings
Airport: Sultan Mahmud Badaruddin II Airport
(14.6 km)
Train: Stasiun Kertapati
(7.4 km)
Landmarks: Gedung Dharma Wanita Sriwijaya
(310m)
Landmarks: Masjid Al-Falah
(370m)
Landmarks: Masjid Hamamatussalam
(420m)
Landmarks: Rajawali Grand Ballroom
(440m)
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4

Junior Suite New

1 Double bed
54m² | Floor: 7-8
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Shower cap
Room Details
Check Availability
3

Premier City View

2 Single bed or 1 King bed
31m² | Floor: 5-8
Shower cap
Comb
Toothpaste
Hot water (24 hours)
Room Details
Check Availability
2

Premier Room

1 Queen bed
31m² | Floor: 3
Has window
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
2

Deluxe Double Room

1 Queen bed
29m² | Floor: 2
Has window
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
3

Premier Corner Room

2 Single bed or 1 King bed
31m² | Floor: 7-8
Has window
TV
Shower cap
Comb
Toothpaste
Room Details
Check Availability
1

Presidential Suite

Bedroom 1:1 King bed and 1 Sofa bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Room Details
Check Availability
4

Grand Suite

1 King bed
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
2

Deluxe Twin Bed

2 Single bed or 1 Double bed
29m² | Floor: 8
Has window
Non-smoking
Shower cap
Comb
Toothpaste
Daily housekeeping
Room Details
Check Availability
4

Junior Suite

1 Queen bed and 1 Sofa bed
54m² | Floor: 5
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Cabana Suite

1 Queen bed
36m² | Floor: 3
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types

This property hasn't received any negative reviews in the past 1 year.
Average for similar properties in Palembang
W‍.‍A‍.‍W‍.‍A‍.‍N
May 6, 2026
Had a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive. My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2026
The service was pretty good, and the bed was really comfortable. The restaurant served excellent food too. Plus, there's a large supermarket right next door, which made shopping and dining incredibly convenient. The transportation was also great, not far from both the pier and the airport.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 9, 2026
Rooms offer stunning Huangpu River views, enhancing the stay experience. Thoughtful gestures like birthday cakes and personalized surprises delight families. Convenient riverside location allows easy access to scenic walks and nearby attractions.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 24, 2025
We had a pleasant stay and the breakfast was fantastic. I bought lumpia separately during my checkout and all the staff were polite & helpful. I will definitely recommend my friends and relatives to the ALTS🤩The rooftop swimming pool is clean and the view was 👍🏼 Near for karaoke 🎤 and Near for food hunting😋
H‍u‍m‍a‍i‍r‍a‍h‍@‍M‍a‍i‍z‍a‍ ‍H‍j‍ ‍M‍o‍k‍h‍t‍a‍r
November 30, 2025
Got bitten by the pillow dust mites; The breakfast food is good.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 23, 2025
Superb hotel for this price. However was in renovation perhaps that's why I got cheap. Great service and great pool and bar area.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 13, 2024
The receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.
K‍i‍m‍ ‍L‍u‍n‍ ‍K‍u‍a‍n
August 16, 2024
The hotel with a good location and good environment. Service is very good. And very clean. The breakfast very good taste.
J‍e‍f‍r‍i‍ ‍w‍i‍d‍j‍a‍j‍a
May 4, 2026
Hotel was good

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. US$17.23) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned on the day of check-out, but not to the original account of payment.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: The Alts Hotel
  • Opened: 2009
  • Renovated: 2017
  • Number of Rooms: 207
Phone:+62-711-313800
Email:reservation.plm@thealts.com
A stay at The Alts Hotel places you in the heart of Palembang, within a 5-minute drive of Palembang Golf Club and Ampera Bridge. This spa hotel is 1.9 mi (3 km) from Great Mosque of Palembang and 2.4 mi (3.9 km) from Palembang Indah Mall.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an attached winery, a health club, and an outdoor pool. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a ballroom.
Satisfy your appetite for lunch or dinner at Cafe Delapan, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Palembang? This hotel has 1055 square feet (98 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 207 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

You might be wondering

What are the check-in and check-out times at The Alts Hotel?

Check-in time at The Alts Hotel starts at 14:00, and check-out time is by 12:00.

Does The Alts Hotel have a pool?

Yes, The Alts Hotel has a swimming pool for guests.

Are pets allowed at The Alts Hotel?

No, pets are not allowed at The Alts Hotel.

How much does it cost to stay at The Alts Hotel?

Room prices at The Alts Hotel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to The Alts Hotel from the nearest airport?

The nearest airport is Sultan Mahmud Badaruddin II Airport, located about 29 mins from hotel by car (14.6 km) away.

What’s the cancellation policy at The Alts Hotel?

The cancellation policy at The Alts Hotel depends on your room type and booking terms.

Does The Alts Hotel offer airport transfers?

Yes, The Alts Hotel offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportSultan Mahmud Badaruddin II Airport
Distance to Airport14.61KM
Nearest Train StationStasiun Kertapati
Distance to Train Station7.43KM
Average Price FromUSD102
Hotel Star Rating5
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