Check-In & Check-Out
From 14:00 until 10:00
Nearby Attractions
Williams Esplanade Palm Cove: 0.26 km away
Pacific Watersports: 0.07 km away
Tom McDonald Park: 0.18 km away
Amenity Highlights
Pets policy: Pets are not allowed.
The Reef Retreat Palm Cove
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1 night
1 room, 2 adults, 0 children
The Reef Retreat Palm Cove
The Reef Retreat Palm Cove
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We Price Match
Highlights
Airport drop-off available
Free parking
Ideal location
Lots to do
Amenities
All amenities
Property Description
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8.7/10
Cleanliness8.7
Amenities8.7
Location8.7
Service8.7
Surroundings
Airport: Cairns Airport
(20.7 km)
Train: Freshwater
(20.6 km)
Train: Cairns Station
(26.4 km)
Landmarks: Pacific Watersports
(<100m)
Landmarks: Tom McDonald Park
(180m)
Landmarks: Williams Esplanade Palm Cove
(260m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
Studio
1 King bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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12
Three-Bedroom Townhouse
Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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11
One-Bedroom Suite
2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Shower
Electric fan
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15
Family Apartment
Bedroom 1:1 Single bed ● Bedroom 2:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Microwave
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6
Studio Standard SPA Suite
2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Tea bags
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Standard Studio Suite (SPA)
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Microwave
Daily housekeeping
LCD TV
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11
Superior SPA Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
23
Family Three-Bedroom Apartment
Bedroom 1:2 Single bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
11
Two-Bedroom Apartment
1 King bed or 4 Single bed
Non-smoking
Private bathroom
Electric fan
Tea bags
Dishwasher
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Average for similar properties in Palm Cove
Review summary
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Location: The hotel is ideally located near the beach, shops, and restaurants, making it convenient for guests to enjoy local attractions and dining options. Many guests appreciated the easy walk to Palm Cove and the esplanade, which added to the overall experience.
Jamie Lee
November 22, 2025
The staff were very friendly. The rooms were lovely and clean. The sound of nothing but nature throughout the night was awesom and just a 30 second walk to the esplanade where you will find something delicious to eat.
Robert
November 18, 2025
Unfortunately didn't realise before was too late had no lift as stairs where an issue, in fairness was offered a ground floor studio room. Room was clean and tidy but could do with refurbishment
Catherine Jo
November 4, 2025
This property is very outdated. It is not clean. The doors and windows had cracks for critters to get in. There is no housekeeping services to clean the room after each night.Small little details, like the garbage can you had to touch to open, It definitely took away from Experience I was hoping for. In addition when I went to check in during normal office hours, the office manager came out and talk to me, but he referred me to the instructions as if I were a late check-in and I had to read how to get to my room. It was a little awkward. Also, when I had my early check out, I had to pick up the phone to call him to check out and it was very strange to me. I felt like I was bothering him. The lampshade had cobwebs. The shower was inside a jacuzzi tub, very odd. The windowsills were filthy. You can hear your neighbors. The pool and jacuzzi were very dirty as well.
All that being said, Palm Cove is a very exclusive area and I would highly recommend staying in this area compared to Cairns, which is very touristy. I am guessing this property gets away with their prices since the area is so premium. In the end, I would not stay at this property. It is definitely not worth the price!
Vanessa
November 3, 2025
We had a lovely big room , bed , balcony with a kitchen , we didn’t have a view , we went swimming , did yoga Saturday morning on the beach and went to the Palm cove market Sunday . A lovely weekend away
Janine
October 12, 2025
Well appointed appartments- very comfortable, central to everything. Will definitely return!
Michael
September 15, 2025
Very clean and well run.
Helpful staff, great location with everything you need.
Would stay again and recommend to others
5*
Adam
September 14, 2025
This property and its sheltered garden courtyard was indeed a ‘retreat’ from the wind warning. We enjoyed our stay.
Susan Therese
September 12, 2025
Amazing property, loved being there. It's very beautiful & comfortable. Great pool & Spa. Easy walking. Rooms are well maintained & comfortable. I will definitely be back.
Services & Amenities
Property Policies
Check-in and Check-out Times
Check-in: 14:00–17:30
Check-out: 08:00–10:00
Front desk hours: [Mon-Fri]08:00–17:30
If you will arrive outside of check-in hours, contact the property in advance
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1997
- Renovated: 2010
- Number of Rooms: 52
Phone:+61-7-40591744
Email:sales@reefretreat.com.au
With a stay at The Reef Retreat in Cairns (Palm Cove), you'll be a 1-minute drive from Palm Cove Beach and 13 minutes from Skyrail Rainforest Cableway Station. This aparthotel is 7.6 mi (12.2 km) from James Cook University and 18.7 mi (30.1 km) from Wildlife Sanctuaries & Zoos.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. Additional amenities at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 32 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include ceiling fans and irons/ironing boards, and housekeeping is provided weekly.
You might be wondering
What are the check-in and check-out times at The Reef Retreat Palm Cove?
Check-in time at The Reef Retreat Palm Cove starts at 14:00-17:30, and check-out time is by 10:00.What are the check-in and check-out times at The Reef Retreat Palm Cove?
Does The Reef Retreat Palm Cove have a pool?
Yes, The Reef Retreat Palm Cove has a swimming pool for guests.Does The Reef Retreat Palm Cove have a pool?
Are pets allowed at The Reef Retreat Palm Cove?
No, pets are not allowed at The Reef Retreat Palm Cove.Are pets allowed at The Reef Retreat Palm Cove?
Does The Reef Retreat Palm Cove serve breakfast?
No, The Reef Retreat Palm Cove does not provide breakfast. Does The Reef Retreat Palm Cove serve breakfast?
How much does it cost to stay at The Reef Retreat Palm Cove?
Room prices at The Reef Retreat Palm Cove vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at The Reef Retreat Palm Cove?
How to get to The Reef Retreat Palm Cove from the nearest airport?
The nearest airport is Cairns Airport, located about 23 mins from hotel by car (20.7 km) away.How to get to The Reef Retreat Palm Cove from the nearest airport?
What’s the cancellation policy at The Reef Retreat Palm Cove?
The cancellation policy at The Reef Retreat Palm Cove depends on your room type and booking terms.What’s the cancellation policy at The Reef Retreat Palm Cove?
Does The Reef Retreat Palm Cove offer airport transfers?
Yes, The Reef Retreat Palm Cove offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.Does The Reef Retreat Palm Cove offer airport transfers?
About This Property
| Nearest Airport | Cairns Intl. Airport |
|---|---|
| Distance to Airport | 20.74KM |
| Nearest Train Station | Freshwater |
| Distance to Train Station | 20.61KM |
| Hotel Star Rating | 4 |