Extended Stay America Select Suites - Lake Worth

It was not so cool seeing cockroaches. When asked to get room cleaned I was told I’d have to pay extra. People not friendly at all. I’ll never stay there again.

The location is good, but the quality of the service and the conditions of the facility are terrible. The building looks new in the outside and but is seems to be falling apart in from inside out.

It’s the epitome of the roach motel. There were so many cockroaches especially when getting up in the night to use the bathroom. I had a terrible time trying to sleep. I mentioned it to the management and they assured me they would spray the room. I arrived back after working my job as it was a work trip only to find bugs crawling across the floor upon my arrival. Hotel and others for a 25 mile radius were sold out or had a room for 500 bucks. My budget meant I had to stay another night which I dreaded the idea. Would have helped if the management actually tried to do something about the bugs. This situation really messed up my job and my reputation with my client just because the owner is too cheap to manage their bug infestation. A sickening experience overall. Front desk was closed (literally closed with a roll down shutter) so there was nobody to complain to or someone who could accommodate a room change. Single handedly the MOST AWFUL experience of my hotel stays for a lifetime of staying anyplace anywhere. Seriously considering legal action against the ownership . I documented every single bug with video as I couldn’t believe how awful it was. Does ******* even care?

The property is well keep, you can see that from the moment you drive up. It quiet and safe for any traveler. Those who are driving, one gas station is just a few feet out side the hotel door.

Place is infested with roaches Tv does not work. No one was at front desk. Weak water pressure. The hotel should be fumigated

This property was rundown, smelled like they were trying to mask something with a cheap cleaner. I attempted to contact the property before writing this review but was unsuccessful with getting a response. I checked in late and although it didnt look like the best place mybson and inwere tired sonwe went to dinner and then came back and went to bed. About 5am my son woke me up and told me there were bugs crawling in the bathroom. I turned on the lights and cockroaches everywhere. Walls of the room, bathroom, everywhere. I had booked 3 nights and before the first night had completed we grabbed our stuff and headed down to tell the front desk we werw leaving. At the front desk was a sign saying sold out and the counter was closed. We left and went to another hotel for the rest of our stay. I attempted to call the front desk and reach the property management and was unsuccessful. Not only did i not get my money back but i had to pay for another room at another hotel. I would call the health department on this porperty and have it shut down.

This was the second time they put me in room 129 and again I didn't sleep because there were roaches crawling up the walls and I was afraid if I laid down they'd crawl in my ears. I've stayed on the second third and fourth floors never saw a roach first floor roaches all three times I've been down there. It's unexcusable and my money should be refunded!

This property has roaches, roaches, roaches!!!!! The fire alarm went off at 2:05 am for the length of 20 minutes. The first desk closes at 8pm and the linen people told me that the alarm was set off by mistake.