Our check-in with Frederick at the front desk was fine! He was personable, friendly, and got us checked in right away. As for the facility itself, this Best Western is in need of an update. The room was OK, but the bathroom area and shower area was quite tight. Plenty of plugs for all our chargers. Again the rooms are sorely in need of updating. The room smelled fresh and the bed was fine. We did partake of the breakfast, and it was good. Scrambled eggs, bacon, several types of pastry and toast, along with waffles that you could make, juice and coffee. That was quite tasty! The area that this Best Western is in is OK. We did not feel that it was unsafe. Parking was plentiful and all in all, it was OK for our two nights stay.