Puro Hotel Oasis Urbano

The staff was wonderful! My mother and I loved staying here and would definitely go back.

Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???

I liked the fact that the hotel was in the center of the action and that it was modern with a boutique feel.

Pay to stay shame I couldn’t afford to pay to dine Great place to visit the old town . Fantastic Restaurants. Very upper class prices ( if your English) but all surrounding restaurants not bad . Staff friendly.

The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily. Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth. Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!