Suite (standard): much much smaller than pictures suggest. Also there was a sign on our bedroom window (door with Juliet balcony) that we weren’t allowed to open it so not only could we not access the balcony, but we couldn’t open the shutters behind it, meaning that we had no natural light in the bedroom. Really annoying.
Guest benefits: only on the last day did we spot the poster about free drinks in the bar 6-7pm for guests. Would have been nice if we had actually been told about this.
Baby cot: biggest grievance. Firstly, we had to
Pay 35 euros PER NIGHT for a travel cot. Not even a proper cot. You can buy them for cheaper than that. I actually can’t believe I agreed to it (I swear the listing said travel cot free, proper cot paid for). But most angering was that the mattress was too small for the cot so our baby was falling into the sides each evening. I slept so badly because I kept waking to check him on the monitor and having to go in and move him. Really stressful. It is surely not meeting the required standards. When I told reception, they told me they would tell management (I’ve not heard), and then still proceeded to charge me. It’s as if they didn’t hear anything I told them! Pretty shocking. I really hope they make a change for future guests.