Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on May 14, 2026
Guest UserBooked one deluxe room and stayed for one night with kids. The room is sufficient, ample toiletries with a bottle of distilled water. The kids enjoyed much at the pool, it was big maximum of 4.2 feet and an adjacent kiddie pool with water fountains also good thing is that the kiddie play room is just along the area so you can watch your kids play around. They also have sun loungers and couches. At the same floor they have this six hole miniature gold area designed for fun and playful guests. In the evening we went to the roof top, there was a bar and spend some time just chilling around. Then buffet breakfast was ok, the kids loved the champorado. Then we went for a quick stroll to the adjacent mall, and you don't have to go down for there was a connecting area at the 4th floor. All in all the stay was absolutely ok despite this musty smell, I think from the carpet that is not dried up? or from the sewer. However, that does not make our stay memorable.
Show More
Price per night from:US$108
Posted on Mar 2, 2026|Nobu Deluxe King City View
Mon WangPros: nice architecture , nice SPA & service, free mini bar (cup noodle & Pringle chips, coke and pineapple juice)
Cons:
- super slow reception (bad line management), smells really bad since it’s a casino and alot of random people walk in and out and smoke.
- NO OUTSIDE FOOD or FOOD DELIVERY!!! that’s actually absurd, since as an tourist, I want to enjoy local food in the comfort of my own home/room, and that is not allowed.. really crazy.
- NOBE restaurant is also extremely overpriced and bad, we got the omakase.. and the presentation was horrible.. food was so so average..
- The pool is only open till 8pm, you don’t really have much time to enjoy it since during the day time it’s so damn humid and hot outside, realistically you will start using the pool around 6 pm ish when it’s least hot
- loud noisy room, you can hear the loud train, traffics, airplane noise outside, combined with the room next door.. it’s so loud , I am honestly shocked by how bad the sound proofing is
Show More
Price per night from:US$131
Posted on Jul 16, 2026
Carsss24I stayed here with my niece for three nights, and we had a great stay overall. The room was spacious, and I loved how fresh and clean the linens smelled.
The breakfast buffet was delicious, but I noticed they seemed a bit understaffed. My ramen order was missed on our second day, which was okay. On our last day, it took about 45 minutes to becready, and unfortunately, it wasn’t served that hot. There was also only one staff member clearing tables, so used plates were piling up during the busy breakfast hours.
The pool was nice and quiet, and the gym was clean and well-maintained. I also want to give a special shout-out to the security guards and the bellman on the night shift,they were friendly, helpful, and welcoming.
Despite the breakfast service issues, I would still recommend this hotel and would gladly stay here again.
Show More
Price per night from:US$44
Posted on Feb 23, 2026|Deluxe Twin Room
Tony PSIt's very nice experience. The staff are very professional and very helpful. The room is clean as well as other areas of the hotel. The location is very good near Ayala Mall, Parqal, Landmark Department Store although it's quite far from MOA. Breakfast is good but it would be better if they have sweeter local fruits.
I recommend this hotel to stay in the Bay Area / MOA
Definitely I will stay again in this hotel when I come back Philippines.
Show More
Price per night from:US$42
Posted on Jul 26, 2026|Superior Queen Room
Anonymous UserThe hotel is okay, but the surrounding area is a bit scary. There are a lot of bars nearby, which I wasn’t expecting. I went out to buy food for dinner, but it’s definitely not the kind of place you’d want to wander around at night. 😬 ✌🏻
Show More
Price per night from:US$25
Posted on Jun 28, 2026
Shiela A.Before booking, I informed the host that I would be traveling with a baby who has sensitive skin and requested fresh beddings and a properly cleaned unit. I believe this was a reasonable request for a paying guest.
Our stay was disappointing. The unit is quite small for a family of four, especially with the extra bed, which leaves very little space to move around. Upon arrival, we immediately found several cockroaches, and they continued to appear even after a deep cleaning. My daughter became so uncomfortable that she couldn't sleep well and chose to stay at our relatives' house for the rest of our vacation. We were also worried about our baby's safety.
The cleanliness of the unit was below expectations. The shower head and faucet had visible dirt and mold, the mop provided was dirty, there were no extra trash bags, and it seemed the bathroom had not been thoroughly cleaned. We stayed for 8 days, but room cleaning, towel replacement, and changing the beddings were only offered after we raised these concerns. The booking was for four guests, but only two towels were initially provided.
On the positive side, the customer service team took our concerns seriously and arranged a deep cleaning, replaced the towels, and the property staff responded after customer support followed up. We also appreciated the complimentary toiletries.
Overall, I appreciate their efforts to address the issues, but I believe the unit needs proper pest control and a much more thorough deep cleaning. This review is based on our experience and is intended to help improve the stay for future guests.
The photos I uploaded are only a few of what we experienced. Some of the other issues were too unpleasant to photograph, but everything I mentioned in this review is based on our actual stay.
Show More
Price per night from:US$24
Posted on Apr 26, 2026
VRDC
Second stay, different unit in Phase 1—and still an amazing experience! We truly enjoyed our time again.
Just a small note: compared to our previous 2-bedroom stay, the kitchen utensils were more complete and had bigger pots and pans. The 3-bedroom unit had smaller ones than expected, but it wasn’t a problem for us since we live nearby and could easily get what we needed.
ONCE AGAIN, KUDOS TO THE HOST. Thank you...
Show More
Price per night from:US$50
Posted on Jul 25, 2025|One-Bedroom Apartment
Guest UserThe place is really nice. It's really clean and comfy. Good for families as well. Sad that we were not able to enjoy the pool during the stay due to bad weather. Hopefully, soon, they will have motorcycle parking and more convenient stores.
Show More
Price per night from:US$57
Posted on Oct 15, 2025
Guest User
.
There are many rules before checking in, it is difficult for the guest who has many things to do like barcode etc. It should be done once you have booked on trip.com,, not to many people you have to talk to outside the apps and ask for any requirements. I wish the front desk was the only one you talked to. And The hotel cleaning fee should be included in the payment when booking, it should not be charged after the booking is complete. The rest its ok
Show More
Price per night from:US$32
Posted on May 8, 2025
Guest User
Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
Show More
Price per night from:US$107