Hotel the Peninsula Paris

Although the facilities and equipment were built 10 years ago and the style is a bit outdated, the overall layout is still very reasonable. The service is impeccable. When we checked in, the guy at the front desk took us on a hotel tour and introduced the various restaurants (Chinese and Cantonese cuisine, Michelin three stars), bars, building structure, various functions and usage methods of room facilities. Very considerate service. The location of the hotel is very good, right next to the Arc de Triomphe. You can see the Arc de Triomphe when you go out. This is a hotel that is absolutely impossible to find fault with, which is rare.

1. The level of the peninsula. Especially like the front desk! Sebastien and his manager patiently found a suitable room and upgraded it, and accompanied us to the room for a detailed introduction. The service level is very high, like it👍 2. Fortunately, I met compatriot Wang Yuzhen at the front desk two days later. Helped us secure a reservation at a Michelin restaurant and provided a lot of great advice. Warm attitude and professional service! Like 👍 3. Ctrip’s service👎: Through this trip, I have a better understanding of Ctrip’s current inaction! Except for booking a room (you can't book a room that satisfies the members), we can't coordinate or communicate anything for you. From the most junior customer service contact, to the supervisor, and the so-called complaint manager, the attitude is so bad that it is outrageous. It’s clear that they only book rooms and can’t handle anything else, no matter how much money you spend on Ctrip or how many years you have supported it! No matter you are a black diamond member or an ordinary member, the service is always bad! In particular, the level of complaint housekeepers needs to be improved. If they cannot handle matters themselves, they will not upgrade them for the customers. They will hide the truth and pretend to be deaf and do nothing while the customers are on the road and have no time to ask questions one by one! The service level is so different from that of foreign companies that have been with us for a century, and it’s shameful! This may be the gap and the fate of some short-lived companies!

Paris Peninsula, highly recommended! ! The breakfast is rich and delicious! The service is considerate and decent! Will stay here again! PS: The room is very new

I'm super satisfied. It's a luxurious hotel with considerate and complete facilities and a convenient location. It's worth staying again. The Memorial Day Hotel specially arranged the decoration for the anniversary, and the romantic French culture is incisive and exquisite.

The hotel is high-end and luxurious. Although the price is high, the corresponding service, location and comfort are also worth the money. The peninsula is worthy of being a peninsula. Paris for a week is very comfortable and very satisfied!

This hotel is very good. There is Chinese service at the front desk. The waiter is a Chinese girl who felt at home and sent us to the room. The room is also very large. They even gave me an upgrade with a balcony, which is very considerate. This is the best hotel I stayed in France very close to the Champs Elysees. You can walk.