Renaissance Paris Vendome Hotel

Awesome location close to Louvre area abs jardin des Tuileries. Mr Olivier at the reception had a wonderful guide .

Impeccable, truly. They thought of everything, down to including bath salts for a relaxing soak. It’s the little things that make all the difference, and this staff leaves no stone unturned. Thank you for such a wonderful and relaxing stay - this hotel made me want to extend my stay in Paris! Heaven on earth.

This hotel is not a 5 star hotel. It is more like a 3 star hotel. The prestige king room we had was 2 twin beds pushed together. Except 1 was 6 inches higher then the other so you caved in the middle. The hotel room was not cleaned in our 3 day stay except the bed was made after complaining when we returned to our room at 4 pm. I have elite status so they put a box of complimentary chocolates in our room with an expiration date of 2 weeks earlier. When I asked the front desk about it. They sent an email saying that it is only a recommended expiration date and it is not a problem to eat it. No comment on how silly that is! Tried to have breakfast at the hotel but the coffee was horrible. Who has bad coffee in Paris! The turn down service is a person coming to the door at 9 pm and handing you a tiny chocolate. Really! DO NOT STAY HERE! So many better hotels in Paris!

We selected the Renaissance Vendôme due to the perfect location - and we weren’t disappointed. But not only the location, but also the service was very friendly and customer-oriented! From the check-in over the concierge to the staff at the breakfast - always supportive! Hotel perfectly located for visiting the Louvre, the shopping area of Rue du Faubourg St. Honoré, Place Vendôme, Champs Elysées, Jardin des Tuileries and also Galeries Lafayette and Opéra Garnier and many others. Rooms are tastefully decorated and very nice - and (as typical for Paris) limited in space. Prices are in line what you would expect for a five star hotel in the center of Paris - not exactly a bargain, but in an usual range.

My family of 4 (myself, wife, and daughters age 9 and 11) stayed at the Renaissance Vendome during our time in Paris, and overall we had a fantastic experience there. The location, food, staff, and room were all excellent. If you are looking for a great hotel in Paris that is central to everything, this hotel comes highly recommended. I'll break down each part of our stay below. Location: Location was one of the biggest factors we considered when we picked our hotel for Paris. We were only staying 3 nights, and we wanted to be able to walk as much as we could to avoid the subway or paying for taxis. The location of the Renaissance Vendome is excellent, it's just north of the Louvre, and walkable to the Arc de Triomphe, Notre Dame, the Palais Garnier and many other sites. It's on a very quiet, low traffic traffic street which was great since Paris was packed with tourists. We really liked the location of the hotel and were able to walk everywhere and only used 3 Ubers during our entire stay. Room: When we were looking for a hotel room in Paris that could sleep 2 adults and 2 kids we had quite a bit of trouble finding a suitable hotel. We have Platinum Elite status with Marriott, so we wanted to stay at a Marriott hotel because of the perks. We had 3 different hotels booked prior to the Renaissance; we had a two-level suite at the Renaissance Eiffel Tower that we cancelled because it was too far west of town, we had 2 rooms at the Westin (which is very close to the Vendome) but they were not connected and the hotel could not guarantee they would even be on the same floor, and a 2 double room at the Marriott on the Champs Elysses. But we ended up biting the bullet and paying for the Cosy Suite at the Vendome, and honestly it was worth every penny. The suite was originally 2 rooms that had been converted into a single suite, so we had 2 full bathrooms which was really helpful with getting ready in the morning. The kids had 2 beds in the living room (a foldout and the sofa bed) so they each had their own bed, and there was a separate TV in there as well. The bedroom had a queen bed, and a small walkabout balcony has well. There was tons of storage in the room, and the staff had left a bottle of champagne and a nice hand written welcome note in the room for us which was a great touch. While the room was expensive, the extra space and 2 bathrooms really made our stay in Paris more enjoyable. Staff: The staff at the Renaissance Vendome was great. Check-in was fast, and everyone we interacted with was very friendly. The brought us champagne while we were checking in, and juices for the kids. The staff was all English speaking (we had learned enough French to check into the hotel in French if needed, but I am sure they could tell we were Americans). The waiters are the breakfast restaurant were great, and the concierge in the lobby always stopped to talk to us and find out what we had done that day. Food and drinks: With the Platinum Elite

This is aur third time at this beautiful hotel. It feels like a boutique hotel, small, classy, friendly and very pleasant to stay. Check in is superb, very welcoming every day, not only the first day, but every single day you stay with them. I went running every morning and they wished me a good run, and then, welcome me back when I was done. Location is unbeatable, that along with a nice spa, nice, heated pool, small but functional gym, very clean room and a GREAT service. This is a great choice and, in my opinion, the best choice in Paris, all in all, backed up by Marriot, that you could never go wrong with, such a prestigious hotel chain that cares genuinely for their guests.

This was our third stay at this hotel over a period of several years and I posted a very positive review in 2014. Oh, how things have changed here! I begin with the most serious of the offenses and indignities we suffered during our 5-night stay. I was entrapped in the hotel's elevator for a period of 10-15 minutes before the staff registered any response to the emergency alarm bell or my pounding on the elevator door. When a maintenance employee finally arrived, he said that the alarm bell notified the off-premises elevator service company rather than the hotel itself. I knew this was not accurate as I could clearly hear the alarm when I repeatedly pressed it. When I was finally liberated from the elevator and spoke with the on-duty manager, he apologized and said he had been in the "back office" and had not heard the alarm. The general manager of the hotel also stated that she regretted the "inconvenience." I think this event qualified substantially above the level of "inconvenience" and the manager's proffer of a fractional portion of the substantial Marriott points I had used for my stay was wholly inadequate for the life-threatening emergency that could well have been the case. In addition to this incident, we experienced an appalling indifference and lack of basic service from the staff of the hotel, including (1) absence of a bellman to assist with our bags upon arrival at the hotel by taxi ,(2) failure to deliver an additional luggage rack to the room following request of the bellman, (3) failure of housekeeping staff to make up the room for a period of two hours and after three requests when we inadvertently left the French-language "do not disturb" sign on our door, (4) failure to respond to three or more requests for towels that had not been left by the housekeeper, and (5) recommendation by the newest and least-experienced junior concierge of an Asian restaurant that displayed a "closed" sign when we arrived and where no employees spoke English or could provide an English-language menu. (In fact, with regard to the restaurant, the chief concierge told us the next day that she had "never heard of it.") We chose this hotel because we had previously had positive experiences, notwithstanding the fact that the rooms are extremely small (even with our upgrade from a "cubby hole" to a "shoebox-sized" room). The hotel's common area is beautifully decorated and the rooms are well-appointed despite their size. The problem with this hotel boils down to indifferent management and that is really a shame. It could be so much more!