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Hotel Excelsior Guest Reviews
3.5/5
17 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.5
Amenities3.5
Service3.5
Cleanliness3.5
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All reviews(17)
Positive reviews(11)
Reviews with photos/video(3)
Negative reviews(6)
MaxenceL
Standard Double Room
Checked in May 2024
Business travelers
25 Reviews
4.7/5
Amazing
Posted on May 19, 2024
Great location. Good for short stay. Small but efficient.
Su Sandi
Single Room
Checked in Mar 2024
Solo travelers
12 Reviews
5.0/5
Outstanding
Posted on Mar 20, 2024
Really familiar staff
Ismail trigui
Standard Double Room
Checked in Dec 2022
Business travelers
50 Reviews
4.0/5
Very Good
Posted on Jan 30, 2023
Very nice hotel, recommend it
Guest User
Checked in Jul 2024
Other
4.0/5
Very Good
Posted on Jul 10, 2024
The room is airy and spacious. The lights don't switch on properly. The bed is a double. The man at the front desk was nice and after a 45 minute delay on the train it took about 20 minutes to walk here. You must sign the police form at check in. The weather is hot, high twenties. There are a lot of people out the street. I found the walk and check in hassle free. There is a mcdonald's right round the corner if you are hungry. I heard the TV from the next door room.
Guest User
Checked in Aug 2022
Other
1.0/5
Posted on Aug 25, 2022
I booked here via ******* on a free cancelation, and cancelled within the deadlines. However the hotel still took the money out of my account. ******* agreed they shouldn't have. 2 months later and I am still waiting. Written to them and got curt responses. I know english isn't the first language, but bad customer service. They have stopped responding to ******* to. Please avoid. Looking at the reviews below, this is obvious!
Voyager27846922441
Checked in Apr 2024
Other
3.0/5
Posted on Apr 3, 2024
Central location in the Republique area, a few minutes walk from the metro stop. Many places to eat. From the hotel to Notre Dame on foot in less than 30 minutes. Very close to the Center Pompidou. Reception open 24 hours
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Guest User
Checked in Apr 2024
Other
3.0/5
Posted on Apr 1, 2024
A hotel that could be good, however the bathroom faucet (cold water) did not work at all (cold water part broken) but there was a leak which made it less easy to sleep. The sound insulation of the walls is not very important, which allows us to hear our roommates without difficulty. We had taken a room with 2 single beds but they were so close that we were on the verge of a double bed. I also lost an item in the hotel and called after the cleaning of the rooms the reception told me that they found nothing even though I could not have lost my item in another place because it This is the last place he was found. The rest of the room was OK but I find that the price is too high compared to the quality provided and that 2 stars seems a lot for the hotel.
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Guest User
Checked in Sep 2023
Family
3.0/5
Posted on Sep 18, 2023
The hotel is in a very convenient location.. Close to the subway where 5 lines pass.. The room and bathroom (with window) are small but still clean.. We stayed for 3 nights and they always made up the room and changed it for us. the towels. . There is a small lift that takes you to the upper floors.. Excellent area where there are bars and restaurants and also a supermarket.. I recommend it if you don't have too many expectations.
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Guest User
Checked in Aug 2022
Family
1.0/5
Posted on Aug 9, 2022
check in: 8 August check out: 9 August booking for nights: 6 nights spent: half checked in and noticed the dilapidation, dirt and degradation (as per the attached photos) we spent the first half day in Paris. at dawn on the second day we were forced to pack our bags and move to another room which was ALWAYS VERY DIRTY because there was a mouse in the bathroom. immediate check out with refusal by the staff to refund the tourist tax paid as soon as we arrived and for 6 nights, not 1. it was very difficult to find another hotel but better on the metro on August 8th in Paris than sleeping in that dunghill. the conclusions are up to you. PLEASE DO NOT STAY FOR ANY REASON IN THE WORLD, NIGHTMARE EXPERIENCE!!!!!!!!
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6/19
Guest User
Checked in Jan 2023
Solo travelers
3.0/5
Posted on Jan 30, 2023
The welcome is very friendly. Standard double room: comfortable bed but old-fashioned bed sheet and blanket. The heating was set to very low (I used the spare blankets which did not smell cool), the flat screen TV was unusable, the hairdryer was missing. For the rest, it's good considering the prices charged in the area. The hotel is, however, very poorly soundproofed (bring earplugs). Avoid the €9 breakfast. We have a much better lunch in town. And don't ask the boss for advice on a good restaurant. She provides information on Asian restaurants... while there is "Le Parisien Saint Martin" rue St Martin 337 or the more chic Restaurant de l'Hôte Providence".
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Guest User
Checked in Dec 2022
Travel with friends
2.0/5
Posted on Dec 4, 2022
I'll start by saying the positive things about the facility. Kindness of the staff, proximity to the subway, warm and quiet room. What I didn't like, very small room, almost unlivable, one working socket in a triple. Terrible and dirty carpet, wifi doesn't work very well, the bathroom is dated, very dated. The poor breakfast costs €9. We would need to work on it a bit, it would be a hotel that deserves more
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Guest User
Checked in Oct 2021
Other
5.0/5
Outstanding
Posted on Oct 26, 2021
The hotel is in a great location, the 24-hour reception is very convenient and the staff extremely friendly. We had a standard double room and it was very good for the price. One of the light bulbs in the bathroom tended to flicker when we turned on the shower, but that wasn't bothersome and made us laugh more than anything. Double-glazing is extremely efficient. We will return.
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Guest User
Checked in Jul 2022
Family
2.0/5
Posted on Jul 25, 2022
Je commence par le positif, le personnel est très agréable et sympathique et répondent bien aux besoins, ce qui relève la note. Les lits sont confortables et les oreillers nickels aussi. Petit déjeuner très bon avec du choix ! Le négatif maintenant… pour commencer la chambre est minuscule pour 150€ cela fait quand même mal, l’aération est pleine de poussière et fait des bruits, la chambre était pleine de poussière, sur le petit balcon l’appui en bois se détache et est pleine d’échardes, la prise de la télé se détache du mur, la porte de la salle de bain était pleine de traces… Dans la douche la paroi se détache alors mettez vous bien au fond pour pas tremper la pièce… La chasse d’eau fonctionne 1 fois sur 3 il faut la cogner pour qu’elle marche. Au petit déjeuner les chaises étaient très abîmées il faut penser à les changer.