The location of this hotel was very good, just around the corner from a metro station, within easy walking distance from the Opera and transport from the airport, and good restaurants, bars and a small supermarket very close by. We had booked a Classic room which was on the top floor and along one side of the room, there were the eaves which made it very difficult to get around the bed, you could easily bang your head if you forgot to duck down and we did. There was only one small wardrobe and we struggled for space a little, the same in the bathroom with not enough shelf space for toiletries etc. The design of the units could have been planned better. We had booked a breakfast package in the deal, but when we arrived, they told us that only breakfast for one person had been booked as there was only one name on the booking. It does clearly say that breakfast for 2 persons each day was included and that was written on the printout that I showed them and on the booking confirmation online but I took their word for it and we had to pay again. I should have checked again more properly myself on the paper. So now we have the hassle of trying to claim this back from the hotel.
We chose this hotel mainly for the pool and spa facilities, which were very welcoming after lots of walking about in the day and located in the basement with a small gym room and the breakfast area which was well stocked with a good choice of foods.
The staff were always friendly and helpful, and you felt at ease but I felt that the price was a little too high for the standard of the hotel and room that we had.
