Alexandra M
March 25, 2025
I have been to many countries, but I have never felt as unwelcome as I did in this hotel. The room had no fridge. The shower was basically the entire bathroom—when I took a shower, the water stayed all over the floor, making it difficult to stand there without slippers. They should have at least provided a mop or something. The window let in drafts because it didn’t close properly. And as for the reception staff, I have no words—the most disgusting people I have ever encountered in my life. We asked for a fork from the kitchen because we had bought some pastries, and the answer was a firm no. Whatever we asked for or needed to use, the answer was always no. There was no designated smoking area except outside, on the ground floor. And breakfast? Just croissants, butter, jam, and coffee. For the amount of money we paid, it was truly disappointing. But overall, this was the worst hotel experience of my life—and the worst experience in this country. I will definitely never return. They already replied to the feedback I left on Booking. Their response was just as rude. In fact, they even started checking where else I had left negative comments. With my own money, they checked why I was unhappy?
