Saphir Grenelle

The place was pretty good for the location and price. Would definitely recommend staying here, it's less than 5 minutes away by foot from the subway station, there was a lot of shops, cafes and bakeries near by even a Mcdonald's for a late night snack. Clean, convenient.

The room wasn’t very spacious, but it had all the essentials in a minimal setup, so I didn’t feel inconvenienced. It was clean and comfortable. Coffee, tea, and a kettle were provided. However no fridge. It was very convenient, as Monoprix is right nearby and the hotel is located on Commerce Street with many shops. The staff are also friendly. I will come back to this hotel for next my business trip to Paris.

Location is good, everything is close by. If you are traveling alone or backpacking it’s a good place to stay. The employees were nice. There was a noise on the back of the closet and next to the door that would make a long buzz every 30 min. Waking us up and not letting us sleep well, the shower is tiny you can’t move around. The a/c isn’t that good, in the middle of the night I would have to remove the blanket because I was sweating.

Unfortunately, I am very disappointed with my stay at Hotel Saphir in Paris that I booked through trip.com. Upon arrival,they charged me double the amount of pay at property and that was around €23. When I arrived at the hotel they told me that there will be no refrigerator in the room ,I have to buy water and they will store in their own fridge.I had to come down in the hotttest weather from 4th floor to get water from their fridge during my whole stay. The hotel staff were generally rude and unprofessional. Upon arrival, I also noticed that there was no refrigerator in the room, which was quite inconvenient. The most serious issue occurred on Monday, 22 June. While I was away, a cleaner entered my room without my knowledge. Fortunately, I returned shortly afterward to collect something I had forgotten and discovered that my room door (409) had been left unlocked. All of our belongings had been opened or moved while we were out. The room had not even been properly cleaned. When I found the cleaner in the room, she appeared surprised to see me. She could not speak English and simply said, “I finished.” Later that evening, I reported the incident to the manager. Instead of handling the matter professionally, he came to knock on my door at midnight while I was asleep. He showed me a CCTV photo of myself and denied any responsibility on behalf of the hotel. This experience left me with a very negative impression. I did not feel safe, and unfortunately, I would not recommend this hotel. I booked this hotel through Trip.com, and I would appreciate further information regarding how I can formally report this issue and request appropriate follow-up regarding my experience.

Not too impressive. Just that the location is walking distance to Eiffel Tower. The guy receptionist is not helpful. He is avoiding questions of guests speaking English. Not even greeting guests who comes in the hotel. There's no one to help in carrying the luggage to rooms upstairs in absence of elevator, in a spiral stair. Too horrible, not recommendable.

It was showing photo of effile tower from windows, but it wasn't there. There was no any facility like blanket or something to sleep at night. I am uploading photo wich is shown in site but it doesn't look like that

Very close to metro in a nice area, 10 min walking distance from Eiffel tower. We were traveling with a family, they gave us 3 rooms on the same floor and let us leave a luggage before check-in. Very nice people at reception.