Relais Saint Jacques

Staff: Guests often praise the staff for being friendly, welcoming, and helpful. They are noted for their professionalism and attentiveness, assisting with early check-in and various booking needs, providing a hospitable experience.(based on 1 review)

I chose this hotel because of its high ratings and positive reviews, but my actual experience was very disappointing. The front desk staff were very friendly and helpful, and the housekeeping service was good — these were among the few positives during my stay. Unfortunately, the hotel’s facilities were far below expectations, particularly the Wi-Fi, which severely impacted my stay. The Wi-Fi signal in the room was almost nonexistent. It only worked briefly when I kept the door open, but as soon as the door was closed, the signal disappeared completely. I stayed for four nights, and in total, my phone was connected to the Wi-Fi for less than 10 minutes. I had to rely entirely on my own mobile data throughout the stay. Additionally, the bathroom ventilation fan was visibly covered in thick dust, showing a clear lack of proper maintenance. During this trip, I stayed at hotels in Munich, Paris, London, and Frankfurt. This Paris hotel was the most expensive of all, yet unfortunately, it offered the worst experience.