Meliá París Champs Elysées

Reviews of Meliá París Champs Elysées

Meliá París Champs Elysées

102 Av. Victor Hugo, Paris, 75016, FranceSee Hotel Details
Meliá París Champs Elysées
Meliá París Champs ElyséesMeliá París Champs ElyséesMeliá París Champs Elysées
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1 night

Guest Reviews

8.0/10
Very Good
79 Reviews
Verified reviews
Location8.0
Amenities8.0
Service8.0
Cleanliness8.0
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Positive reviews(34)
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Negative reviews(7)
Dayanjingyouzhouwen
Melia Double Room Non smoking
Stay Date Dec 2022
Family
18 Reviews
8.0/10
Very Good
Posted on Jan 30, 2023
The room is small and the breakfast is simple
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Hovhanes K
Stay Date Feb 2025
Family
2.0/10
Posted on Mar 29, 2025
Bad customer service and not maintained. We had ordered lux king large rooms they refuse and we get twin small rooms. Maintenance where too bad and building had cracks which is not 4* hotel standard. Food was ok but not have more choices and the same menu every day.
6/36
Response from Property: Dear Mr. Hovhanes K, We’re truly sorry to hear that your experience did not meet your expectations. We take feedback like yours seriously and will investigate the issues you raised regarding room assignment, maintenance, and food variety. Our goal is always to provide excellent service and a comfortable stay, and we apologize for any inconvenience caused during your visit. We hope you’ll give us another opportunity to improve your experience in the future. Kind regards, Front Office Team
SteveandPamA
Stay Date Mar 2025
Couples
8.0/10
Very Good
Posted on Apr 22, 2025
Back from our four night stay and overall very happy with our stay. The Hotel is within walking distance from The Eiffel Tower and Arc De Triomphe with a Metro Station close by as well. Lots of restaurants within an easy walk. The staff are very friendly and helpful, the rooms are comfortable (bed a bit firm for us but that’s a personal view) and location is spot on. We stayed ‘room only’ so didn’t try the breakfast but there’s loads of coffee shops and bakeries nearby. Certainly recommended for a city break stay if you’re going to París.
Response from Property: Dear SteveanPamA, Thank you for your comment regarding your recent stay with us. It is our pleasure to know that you have enjoyed the location of our hotel, the Melia Paris Champs Elysées . We are also happy to hear that our staff was helpful and friendly. The whole hotel's team will be more than happy to welcome you back. Sincerely yours. Guest Experience Team
Brenda D
Stay Date Sep 2024
Family
10/10
Outstanding
Posted on Oct 29, 2024
The location was terrific. The room was very nice and the breakfast was very good. Tahsin was so helpful to us at breakfast. He made our stay more enjoyable. The front desk was great. They held our luggage for us on the day we checked out because we didn’t leave Paris until later in the day. We would definitely stay here again.
Response from Property: Dear Ms. Brenda, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our location, the room, and the breakfast. It’s fantastic to know that Tahsin made your breakfast experience even more enjoyable; we’re proud to have such a dedicated team member! We’re also glad our front desk team could assist you with your luggage, allowing you to explore Paris a bit longer. Your satisfaction is our top priority, and it’s great to hear that you had a positive experience. We would love to welcome you back to the Melia Paris Champs-Elysées on your next visit to Paris! Kind regards, Irene Mazon - Front Office Manager
Brian N
Stay Date Sep 2024
Couples
10/10
Outstanding
Posted on Oct 3, 2024
The check-in staff were helpful. The restaurant breakfast buffet staff were very accommodating for gluten allergy that one of us has. The buffet food was very good. Bed was extremely comfortable. Hotel is very quiet. Bathroom was very clean. Good location for walking as well as picking up an Uber.
Response from Property: Dear Mr Brian N, It has been a pleasure to welcome you to the hotel Meliã Paris Champs Elysées and we sincerely thank you for this wonderful comment on Trip Advisor. We truly appreciate your comments regarding our breakfast and rooms. We definitely look forward to welcoming you again at the Meliã Paris Champs Elysées in Paris. Sincerely yours. Front Office Team
Guest User
Stay Date Jun 2024
Other
10/10
Outstanding
Posted on Jul 22, 2024
Spend two nights for a short weekend trip, a good experience, with great location. The staff did a great job for the smooth, efficient and attentive check in experience, and explained what the hotel is offering well. Overall the stay was really nice.
Roving14032800919
Stay Date Jun 2024
Family
10/10
Outstanding
Posted on Jul 21, 2024
Fantastic property, cleaned rooms, helpful and friendly staff! We loved our stay there and appreciated all the little details they had offer to us, as well as the excellent treatment from all the staff. The location of the hotel is also nice.
Response from Property: Dear Mrs Isabella, Thank you for your excellent feedback!! We are glad that you enjoyed your visit in our Hotel and you had an amazing experience with us. We are looking forward to welcoming you back to the Melia Paris Champs Elysees very soon. Warm regards, Guest experience team
Guest User
Stay Date Jun 2024
Other
10/10
Outstanding
Posted on Jul 21, 2024
From the moment we arrived at the hotel, we were treated like royalty. We came to celebrate my birthday and I have to say this will be my most memorable. The staff went out of their way to make us feel at home, The employee are nice and friendly, worth it.
Sarah M
Stay Date Jun 2024
Couples
10/10
Outstanding
Posted on Jul 10, 2024
Absolutely brilliant wee hotel in Paris! The hotel was small / boutique and the rooms were huge and spacious with very comfortable beds. The breakfast was great and all the staff were absolutely lovely and helpful! Great place and would absolutely return!
Response from Property: Dear Mrs. Sarah, Thank you a thousand times for your nice comments posted. It is our pleasure to know you have enjoyed your stay with us at the hotel Melia Paris Champs Elysées. We definitely look forward to welcoming you again in Paris. Yours faithfully, Guest Experience Team
Guest User
Stay Date Jun 2024
Family
10/10
Outstanding
Posted on Jul 6, 2024
I thoroughly enjoyed my stay, the room was exceptionally clean and cozy. The employees were nice and ask always if I need something. Thank you so much. The hotel is located near the metro station nad close to many shops in the city center. So so amazing
360lisettev
Stay Date Mar 2024
Couples
8.0/10
Very Good
Posted on Apr 7, 2024
We had a lovely stay, staff were very friendly and we loved the little sweet counter that was set up during the day. The room was nice and big, traffic was quite noisy at times but that was expected. The location was great, and very easy to get to the metro stations.
Response from Property: Dear 360lisettev, It has been a pleasure to welcome you at the hotel Melia Paris Champs Elysées and we sincerely thank you for this wonderful comment. We are glad to know our hotel privileged location has suited you well during your visit to Paris. We all hope to have the pleasure of welcoming you back very soon. Yours faithfully, Guest Experience Team
Aussie73_10
Stay Date Feb 2024
Couples
10/10
Outstanding
Posted on Mar 23, 2024
I have stayed here every time I go to Paris. Fantastic location, lovely rooms, helpful staff. I will keep coming back here. The location is amazing, close to metro, able to walk to either the Arc De Triomphe or to the Trocadero. Rooms are a good size, nice a quiet
Response from Property: Dear Aussie, Thank you for your comments regarding your recent stay with us. It is our pleasure to know you have enjoyed your stay with us at the Melia Paris champs Elysées. We definitely look forward to welcoming you again at the hotel in Paris. Yours faithfully, Guest Experience Team
Guest User
Stay Date Feb 2024
Other
6.0/10
Posted on Mar 11, 2024
I spent a few days at this property while attending a work event nearby. It is located in a nice neighborhood but the room was very small and in my opinion overpriced. If not for the excellent staff at breakfast, I would have rated this hotel lower. This is not the typical Melia experience I have had in the past.
Response from Property: Dear Guest, First of all, thank you very much for choosing the hotel Melia Paris Champs Elysées. Also, we would like to sincerely thank you for taking the time to send us your review regarding your time with us. We have carefully read your comments and feel very sorry for your disappointment shown. We sincerely apologize for not having met your expectations as all of us have always desired. Please be assured that we will work towards improving our service and by doing so meeting all of your needs and wishes to make you satisfied guest at the hotel. The whole team would be delighted to welcome you back at our hotel. Sincerely yours. Guest Experience Team
Guest User
Stay Date Feb 2024
Travel with friends
10/10
Outstanding
Posted on Mar 1, 2024
Hotel is very clean, and location is prime. Walking distance to most of the Paris attractions. Check in and check out was smooth. Staff extremely helpful, special thanks to Valleri at the front desk. She was very nice, and help explain on the map points of interest around the hotel. Hotel is beside starbucks and joe and the juice.
Response from Property: Dear Fahad, thank you for this amazing review!!! We hope you can can back soon!! Best regards Bruna Auditore
Guest User
Stay Date Feb 2024
Family
8.0/10
Very Good
Posted on Mar 1, 2024
Very well located, at the heart of the city. Walking distance to great restaurants and places of interest. Clean and cozy, although the bathroom in the room is extra small. The people at the front desk were very friendly and helpful. We would definitely repeat.
Response from Property: Dear guest, Thank you for your excellent feedback!! We are glad that you enjoyed your visit in our Hotel and you had an amazing experience with us. We hope you can come back very soon, Best regards