Guest User
November 10, 2025
Very Disappointing Stay: No Hot Water All Weekend
I stayed at Hotel de France Invalides in November 2025, and unfortunately, it was a very disappointing experience.
From the first night, there was no hot water in the entire hotel. On the morning of November 8, I was told the system would be fixed later that day, but when I returned that evening, I found an official notice posted by the elevator stating that the hot water would be out of service for the entire weekend.
This meant that for all three nights of my stay, there was no way to take a proper shower or even wash with warm water — during cold Paris weather (around 8°C). The hotel offered a free breakfast for one morning, but that is not an adequate solution for such a major problem.
I had booked this as a three-star hotel through Trip.com, and I expected at least basic facilities to be available. The lack of communication and the fact that the issue was not fixed during my entire stay made the experience very uncomfortable.
I hope the management addresses this issue properly and ensures guests are informed in advance if such essential services are not functioning.