Because Paris was during the Olympic Games, we booked the room about four months in advance. Unfortunately, we booked the room at the highest price, which cost almost 700 euros for two nights and did not include breakfast and was non-refundable. Later we found out when we traveled The room price of the hotel has dropped by more than half. I communicated with the hotel through Ctrip whether breakfast can be included. After all, it was not possible.
Canceled and rebooked. But was rejected by the hotel. There was a dispute over a child during check-in, and the hotel requested an additional single room. They offered a preferential price of 180 euros per day and night, which we accepted. Arriving at the room, it was completely different than expected. First of all, the hotel was under maintenance at that time, and there was no water in the entire hotel. When I washed my hands, I found that there was no water. No one from the hotel informed me in advance. After the water pipes were restored (at night) we found that the toilet in the single room still couldn't flush, and the double room we originally booked was a completely different kind of double room (it felt dark and much smaller) because the hotel said it would arrange us in the same room. floor. We contacted the hotel and wanted to change to the twin room we originally booked, so we changed one of the rooms to the originally booked room type. The twin room felt larger. A little more comfortable. Due to safety issues in Paris, my children and I ended up staying in a twin room, while my husband stayed in a single room upstairs that was equivalent to an attic. But the twin room has the same problem. The water flow from the faucet in the bathroom is very small, and it feels like it is not clean even when you wash your hands. The door to the room does not have an automatic closing function. If you don't manually lock the door with a latch after closing the door after entering, the door can be pushed open directly from the outside. The same goes for the bathroom door. If you don't open the door, the bathroom door will be open.
The next day we reported that the toilet in one of the rooms could not flush. The man at the front desk did not apologize and just called the relevant department to have it repaired.
From beginning to end, the total room charge for two rooms was 8,000+ RMB, but I did not see any services from the hotel. A young lady at the front desk said about the child problem: This is not our hotel's fault. Please contact China Travel Agency. Okay, what about the other questions? Is there no problem with the hotel? Although the location is very good, it takes 15 minutes to reach the Louvre, but if you search on Ctrip, you can see similar hotels in the surrounding area with similar prices. If it weren't for the fact that one of the rooms was non-refundable, I would never have chosen to book this hotel. We would like to thank Ctrip for its timely feedback and help on the problems we encountered during booking. But this hotel is really, really, really not recommended for everyone to choose! ! !
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