Cinamon T
July 11, 2024
DO NOT STAY HERE!! We checked into our room and upon exiting the elevator the floor and room smelled like mold. When we entered the room we found hairs on our bed as well as on the coat hanger. We tried to air out the room by opening the balcony door but that did not help. We called front desk and the man can duo and sprayed but that only lasted 20 minutes. When asked for a new room we were told that they were sold out and couldn’t change us. I questioned if the room was clean or not when we found a half drank soda on the refrigerator. My husband has asthma and is now sick as a result. The hotel is refusing to refund us despite being unwilling to give us another room.