I wasn’t able to stay for the reason that I booked it to take my disabled father to have a good relaxed, peaceful night, because I had brought him from his home that he lives in Perris Ca and didn’t have room in my house my daughter and my granddaughter and myself we’re gonna him after our 24th Christmas celebration but the problem was that there was no room for a disabled person. He’s in a wheelchair and the only room that they had was upstairs they didn’t have no elevators, so I spoke to the person in the counter and he Told me that they were sorry that They didn’t have a room for us then I asked him if if there was any possibility I could get my money back at first he said no but then he said yes you can get your money back. Just tell them that we will reverse the money back so you can get your money so I had to book somewhere else for more money than, I was ready for, but then again, where was I going to sleep my father I couldn’t take him back to Perris Ca. It was Christmas Eve and very cold outside