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Hotel Okura Manila Guest Reviews
4.7/5
Amazing
181 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(181)
Positive reviews(180)
Reviews with photos/video(59)
Close to airport(19)
Easy to get around(18)
Delicious breakfast(16)
Large rooms(15)
Well decorated(9)
Perfect for business trips(8)
Luxurious(7)
Great swimming pool(7)
Negative reviews(1)
Alyssa Patricia Co
Hinoki-Yu King
Checked in Nov 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Dec 19, 2024
Our staycation at Hotel Okura was lovely! We love it that it was quiet and not a lot of people stayed, so we had privacy in the facilities and even the restaurant wasn't crowded. The breakfast buffet was good with lots of options and the rooms were very spacious! The convenience of being connected to Resorts World Mall was also easy and accessible.
Amet Climacosa
Hinoki-Yu King
Checked in Dec 2024
Travel with friends
8 Reviews
4.2/5
Very Good
Posted on Jan 31, 2025
Overall experience was good. The hinoki room is very far from the elevator though.
lynp
Deluxe Twin Room
Checked in Nov 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Dec 24, 2024
Just a little comment in the bathroom(shower room) there’s a bit stinky smell.
Guest User
Premier Corner Twin Room
Checked in Sep 2024
Family
2 Reviews
3.5/5
Posted on Oct 15, 2024
Really appreciated stuffs attentiveness!!!
At the restaurant we felt as if we were in Japan !!!
Foods were great & service was nice!!! 😊
Thank you so much !!!
6/9
Response from Property: Thank you for taking the time to share your pleasant experience with us. We are glad you felt like you were in Japan and you appreciated the food & service.We hope you visit us again.With best regards,Abigail MartinDirector of Rooms
ayutrip
Hinoki-Yu King
Checked in Aug 2024
Couples
17 Reviews
5.0/5
Outstanding
Posted on Sep 13, 2024
One of my favorite hotels in Manila. First of all, the location is great! Very close to the airport, very convenient for early morning and late night flights. And the food is delicious as it is a Japanese hotel. I bought a tart from the pastry store and ate it in my room. It was so good! I will definitely come back to stay again.
Response from Property: Dear ayutrip,Thank you for choosing our hotel, and for taking the time to write a review. We sincerely appreciate your kind words. We look forward to welcoming you back.With best regards,Abigail MartinDirector of Rooms
Anonymous User
Hinoki-Yu King
Checked in Sep 2024
Couples
13 Reviews
5.0/5
Outstanding
Posted on Nov 1, 2024
It was a great experience. The Japanese-themed room is a must try.
6/7
Lai_Cruz
Hinoki-yu Twin Room
Checked in Aug 2024
Family
13 Reviews
4.2/5
Very Good
Posted on Sep 6, 2024
We had a great stay! It is located in new port city. The room is spacious. I just think the bathroom needs to be clean thorougly, Coz it has yellow stain in the bath area.
6/7
Response from Property: Dear Lailani Samonte,Thank you for your stay with us and for sharing your experience with other travelers. We are pleased to read you had a great stay but we are sorry that there were some issues with the bathroom. Please rest assured we have addressed this with the team to ensure we improve on this.We hope you will visit us again.Sincerely,Abigail MartinDirector of Rooms
Guest User
Deluxe King Room
Checked in Dec 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 21, 2025
We will definitely come back to this hotel. The rooms are spacious & well kept similar to Caesar’s Palace in Las Vegas-Augustus Tower. The staff were very attentive to your needs.
Anonymous User
Deluxe Twin Room
Checked in Dec 2024
Travel with friends
7 Reviews
5.0/5
Outstanding
Posted on Jan 18, 2025
I stayed at Hotel Okura Manila, had an excellent experience. The rooms were spacious, elegant, and featured thoughtful Japanese-inspired touches, including a Hinoki bathtub. The service was outstanding, with attentive and friendly staff. Dining at Yamazato was a highlight, offering authentic Japanese cuisine. The outdoor pool and fitness center were great for relaxation. While the location within Resorts World Manila was convenient for entertainment, the surrounding area can get busy. Overall, a luxurious and serene stay!
Guest User
Palace King Suite
Checked in Dec 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 10, 2025
We were not able to make use of the facilities because of the limited time but we did enjoy our overall stay as we were able to relax and we find the staff to be very attentive and helpful.
Guest User
Hinoki-yu Twin Room
Checked in Nov 2024
Family
2 Reviews
3.7/5
Posted on Jan 2, 2025
We enjoyed our stay coz the people as so nice, polite and attentive. However here are some of my comments
- long walk from the elev to our room, being a PWD it’s hard for me coz I walk with cane. I expected that there is at least another elev or other way much nearer to our room in the other side. The pavemet is dimly lighted
- there still things maybe left by the last guest that we found mostly under the bed and cabinets like socks, colone cover that maybe was not seen by the cleaners.
- why we are not allowed to use the bath tub? 😢is that only for display?
But overall it’s ok. We had a good time.
Thank you and Happy New Year!
Guest User
Deluxe Twin Room
Checked in May 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jun 24, 2024
Exceptional. Everything is great. The location, cleanliness and the health club is just amazing. Looking forward to stay here again.
Daniela1975
Deluxe King Room
Checked in Nov 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Dec 30, 2024
We stayed just to sleep for one night while waiting for our flight in the morning. Waling distance from the airport, which was the most important part for us. Amazing pool, awesome spacious room. I would not book it if it was to stay in Manila for more days.
JJCS2020
Deluxe Room
Checked in Apr 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
This hotel so great I love the ambiance. The staff so friendly and accommodating. The cleanliness of the toilet it's important to me very well. Have delicious foods. All I can say everything is great. Highly recommended❤️
Guest User
Deluxe Room
Checked in Jan 2025
Couples
1 Reviews
4.7/5
Amazing
Posted on Feb 4, 2025
The hotel is just great. Great staff, breakfast, room and the experience.