Ortigas Center, Meralco Avenue and Street, Sapphire Rd, Pasig, Metro Manila, 1600, PhilippinesView Hotel Details
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Marco Polo Ortigas Manila Guest Reviews
9.4/10
Amazing
108 Reviews
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Verified reviews
Location9.2
Amenities9.4
Service9.5
Cleanliness9.4
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All reviews(108)
Positive reviews(107)
Reviews with photos/video(34)
Awesome stay(31)
Friendly staff(30)
Awesome rooms(15)
Delicious breakfast(15)
Perfect for business trips(12)
Awesome amenities(9)
Convenient for shopping(6)
Near shopping area(5)
Negative reviews(1)
Anonymous User
Superior King Room
Checked in Dec 2024
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on Feb 2, 2025
Thank you for the wonderful hospitality, comfy room & delicious breakfast
Response from Property: Dear Guest, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Fredrik JohanssonGeneral Manager Marco Polo Ortigas Manila
Anonymous User
Deluxe City View Twin
Checked in Dec 2024
Business travelers
3 Reviews
10.0/10
Outstanding
Posted on Jan 18, 2025
Good experience when staying there. Staff are courteous, would stay there again
Response from Property: Dear Guest, Greetings from Marco Polo Ortigas, Manila! Thank you for taking the time to share your experience with us during your recent visit. We are pleased to know that you enjoyed staying here with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to the hotel again soon!Sincerely, Fredrik Johansson General Manager Marco Polo Ortigas Manila
Chang
Superior King Room
Checked in Dec 2024
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Jan 7, 2025
Good good good
Response from Property: Dear Guest, Greetings from Marco Polo Ortigas, Manila! Thank you for taking the time to share your experience with us during your recent visit. We are pleased to know that you enjoyed staying here with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to the hotel again soon. Sincerely, Fredrik Johansson General Manager Marco Polo Ortigas Manila
En_eddy
Superior King Room
Checked in Jun 2024
Business travelers
97 Reviews
10.0/10
Outstanding
Posted on Jul 19, 2024
Stay this hotel many time. Service and everything is perfect. Definitely will stay again during my business trip.
Response from Property: Dear En_eddy, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Olivier FouckeResident Manager Marco Polo Ortigas Manila
Richard-6188
Superior King Room
Checked in May 2024
Business travelers
11 Reviews
7.0/10
Posted on Jun 28, 2024
the location is really bad to travel out in the morning bec of very very bad traffic jam ---need to offset time leabing by 7am---and have to get back to hotel before 5pm---else simply from any where coming back or going out MINI traffic jam is 2 hrs
arrive fm T1 at 6.15pm -car waiting n get into the car to the hotel when arrive the hotel 8.10pm---2 hrs in the bad traffic
so this hotel location really very bad traffic condition
Bkft is always very crowded -when u order any cook food they have to give u a number plate and wait for them to bring to u...but what happen is always shortage of helper to do this job ---so u can keep waiting
Response from Property: Dear 6188, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. Our sincerest apologies on the inconvenience you have encountered. Your feedback is shared with the management team for further review and improvements to provide more accessibility to guest as possible. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Olivier FouckeResident ManagerMarco Polo Ortigas Manila
Orland Joshua Marquez
Superior King Room
Checked in Dec 2024
Business travelers
2 Reviews
10.0/10
Outstanding
Posted on Feb 1, 2025
My usual go to for a few days in Ortigas. Adequate parking and modern rooms
Response from Property: Dear Orland, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Fredrik JohanssonGeneral Manager Marco Polo Ortigas Manila
Guest User
Deluxe Mountain View King
Checked in Dec 2024
Couples
2 Reviews
9.5/10
Amazing
Posted on Jan 20, 2025
Beautiful view and very clean. Staff is also very helpful. A must stay Hotel.
Response from Property: Dear Guest, Greetings from Marco Polo Ortigas, Manila! Thank you for taking the time to share your experience with us during your recent visit. We are pleased to know that you enjoyed staying here with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to the hotel again soon!Sincerely, Fredrik Johansson General Manager Marco Polo Ortigas Manila
Scott
Superior King Room
Checked in Dec 2024
Couples
3 Reviews
10.0/10
Outstanding
Posted on Jan 9, 2025
Excellent Hotel!.Highly recommended.The staff is kind and very accomodating..
Response from Property: Dear Scott, Greetings from Marco Polo Ortigas, Manila! Thank you for taking the time to share your experience with us during your recent visit. We are pleased to know that you enjoyed staying here with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to the hotel again soon. Sincerely, Fredrik Johansson General Manager Marco Polo Ortigas Manila
SJLi
Superior King Room
Checked in Mar 2024
Family
5 Reviews
10.0/10
Outstanding
Posted on Apr 30, 2024
The breakfast was good tasting and we really enjoyed our staycation. We will surely book this hotel again. 🥳
Response from Property: Dear SJLi, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Olivier FouckeResident Manager Marco Polo Ortigas Manila
Anonymous User
Superior King Room
Checked in Feb 2024
Couples
3 Reviews
10.0/10
Outstanding
Posted on Apr 28, 2024
Really enjoyed our stay! Will take my family here next time. Awesome breakfast too, very delicious! Will definitely go back and book here again. Kudos to all the staff!
Response from Property: Dear Guest, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Olivier FouckeResident Manager Marco Polo Ortigas Manila
Lizzieyum
Deluxe City View Twin
Checked in Mar 2024
Business travelers
128 Reviews
8.5/10
Very Good
Posted on Apr 25, 2024
place is ok for price paid. water at bath did not flow well sadly but good view
Response from Property: Dear Lizzieyum, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Olivier FouckeResident Manager Marco Polo Ortigas Manila
Chinchineri
Deluxe City View Twin
Checked in May 2024
Solo travelers
7 Reviews
9.0/10
Great
Posted on Jun 27, 2024
Smooth service. Nice stay!
Response from Property: Dear Chinchineri, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Olivier FouckeResident Manager Marco Polo Ortigas Manila
Anonymous User
Premier Room
Checked in Jun 2024
Travel with friends
2 Reviews
10.0/10
Outstanding
Posted on Jul 12, 2024
nice nice nice
Response from Property: Dear Guest, Greetings from Marco Polo Ortigas, Manila! Thank you for taking the time to share your experience with us during your recent visit. We are delighted to know that you enjoyed staying here with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back to the hotel again soon. Sincerely, Olivier Foucke Resident Manager Marco Polo Ortigas Manila
Guest User
Superior King Room
Checked in Jul 2024
Business travelers
4 Reviews
8.0/10
Very Good
Posted on Nov 6, 2024
Rooms are clean and spacious. Very attentive service. I would say best in this area after tried a few others, worth the price.
Response from Property: Dear Guest, Greetings from Marco Polo Ortigas, Manila! Thank you for taking your time to complete our Guest Experience Survey. Your comments are indeed valuable to us. We are delighted that we had the opportunity to be at your service and we look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Sincerely, Fredrik JohanssonGeneral Manager Marco Polo Ortigas Manila
Krisel
Deluxe City View Twin
Checked in Jul 2024
Family
10 Reviews
9.5/10
Amazing
Posted on Aug 21, 2024
We had a great stay at Marco Polo. I love how they had the initiative to ask if we were celebrating something. It was our son’s birthday and they sent a cake for him. I wish we could have stayed longer! Breakfast spread was good too as they had a lot of options. The staff were also accommodating, helpful and friendly.
Response from Property: Dear Krisel,Greetings from Marco Polo Ortigas, Manila! Thank you for taking the time to share your experience with us during your recent visit. We are pleased to read that you had a fantastic stay with us. We take great pride in providing our guests with exceptional service and amenities, and we are pleased to know that we succeeded in doing so for you. We wish your son a happy birthday and we hope to have the pleasure of welcoming you back to the hotel again soon!Sincerely, Olivier Foucke Resident Manager Marco Polo Ortigas Manila