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Hotel Kutumba Guest Reviews
4.4/5
Very Good
31 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(31)
Positive reviews(17)
Reviews with photos/video(3)
Negative reviews(1)
Emily in the world
Deluxe Twin Room
Checked in Dec 2022
Family
9 Reviews
4.2/5
Very Good
Posted on Dec 24, 2022
The hotel staff is very nice.
The roof is good, we enjoy the World Cup evening.
Guest User
Standard Room
Checked in Apr 2022
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2022
A very nice place to stay. Close to public transport, and many popular tourist destinations.
Excellent hospitality, welcoming, 24 hour service, safe and secure.
Guest User
Checked in Mar 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 1, 2024
This is a spacious modern hotel with an excellent coffee shop and a cozy rooftop patio with spectacular views of Kathmandu. The restaurant offers excellent traditional Nepali foods and a buffet style breakfast. The rooms have plenty of space and creature comforts and are air conditioned. They also offer their own excellent views. The staff is warm and welcoming.
Response from Property: Namaste and Greetings from Hotel Kutumba!! Thank you for taking time in writing about us. We are happy to hear that you enjoyed your stay with us. We are looking forward in seeing you again in the future so as we can service you again. Once again, we would like to thank you for taking time in writing about us.
Nosliwoj
Checked in Nov 2023
Solo travelers
5.0/5
Outstanding
Posted on Nov 16, 2023
I chose this hotel as it was in a part of Kathmandu only 15 minutes from the airport and I was travelling back and forth to Kathmandu, so staying 3 times in all during my trip. Also because I was not keen on buffet evening meals and large impersonal establishments. I particularly like the roof terrace with views over the city where I ate each evening, and the semi-outside extension to the breakfast room, both comfortable and with good quality tasty food, but also the terrace above was a nice private place to sit and read with a drink late afternoon returning from sightseeing. As a vegetarian I had plenty of choice. Rooms were all spacious and comfortable, a nice decor and with delightful pottery goblets and mugs on the tea tray and a mini fridge with complimentary water, scrupulously clean and fresh. Everything you might need and my sleep was excellent, nice bedding and a quiet situation. 4 floors with a glass lift, and mainly business or professional travellers from what I could see. The staff are really professional and friendly and go out of their way to make your stay enjoyable. I would certainly recommend this hotel.
Tipa-tours
Checked in Oct 2023
Solo travelers
5.0/5
Outstanding
Posted on Oct 26, 2023
The facility is clean. Rabina and all the staff are friendly and wanting to ensure you enjoy your stay. Breakfast is available which was great. Location is in a good area of town. Got the deluxe unit which was a bit larger. I would stay again
Response from Property: Namaste and Greetings from Hotel Kutumba!! We are happy to hear that you enjoyed your breakfast with us. We want to thank you for taking the time to write about us. Also, we would also like to see you again in the hotel in the future so we can serve you again.
Bhaskar_10
Checked in Sep 2023
Travel with friends
3.0/5
Posted on Sep 4, 2023
Had breakfast on 31/August/2023 The place is closer British School, Lalitpur We had the buffet breakfast at the hotel restaurant. The spread included cereals, fresh fruits, cold/warm milk, eggs to order and local dishes including puri-sabji, choi daal, paratha, among others. Breads and confectionary items also were there for desserts This place is good to have the breakfast at leisure and masala tea can also be ordered. food is tasty. The cost per person in NPR 1300/- and is worth teh money. Enjoy this place.
Response from Property: Namaste and Greetings from Hotel Kutumba!! We are happy to hear that you enjoyed your breakfast with us.We want to thank you for taking time to write about us. Also we would also like to see you again in the hotel in the future so we can serve you again.
Robin L
Checked in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 25, 2023
During our recent four-day stay at the Kutumba Hotel in Lalitpur, we experienced a truly delightful experience. The Kutumba Hotel was perfect for our stay before leaving Nepal for the USA. The attention to detail that the Kutumba Hotel displayed was truly commendable. Every corner of our accommodation exuded cleanliness and comfort, from the spotless bedroom to the immaculate bathroom. Returning to such a well-maintained space at the end of each day was a pleasure. However, what truly set this hotel apart was the exceptional treatment we received from the staff. Throughout our stay, we were met with genuine respect and unwavering politeness. The team's dedication to ensuring our comfort did not go unnoticed, and it truly made our experience even more memorable. One of the highlights of our stay was undoubtedly the rooftop restaurant. Its breathtaking views provided an ideal setting for enjoying dinner. The delicious cuisine and enchanting atmosphere will stay with us long. We look forward to the days until we can stay there again. Robin Lamgaday,
Response from Property: Namaste and Greetings from Hotel Kutumba!! Thank you for taking time in writing about us. We are happy to hear that you enjoyed your stay with us. We are looking forward in seeing you again in the future so as we can service you again. Once again, we would like to thank you for taking time in writing about us.
Guest User
Checked in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 17, 2023
Kutumba staff is polite, i got a good deal on mmt. Nice and beautiful boutique hotel. Thanks for making it memorable.
Guest User
Checked in Jan 2023
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
Brand new boutique hotel in Lalitpur with a great rooftop view, clean room, delicious food; a hotel designed with love and creative design, a meeting room also available. Fully recommended when you are visiting Kathamandu Nepal. They valued your smile :-)
Response from Property: Namaste and Greetings from Hotel Kutumba!! Thank you for taking time in writing about us. We are happy to hear that you enjoyed your stay with us. We are looking forward in seeing you again in the future so as we can service you again. Once again, we would like to thank you for taking time in writing about us.
Guest User
Checked in Jun 2023
Family
3.0/5
Posted on Jun 17, 2023
Excellent hotel. Great service the room was very spacious, clean, and had the amenities we needed. Breakfast was delicious and with many choices; it was a very wide buffet spread. The people in the reception were very helpful, not just on checkin and checkout, but also in giving directions to spots. The location is great- very near city square i would recommend to friends, and will definitely stay again
Guest User
Checked in Apr 2023
Solo travelers
1.0/5
Posted on Apr 23, 2023
Nepal is a lovely country, but I would strongly recommend you avoid this hotel. Imagine showing up in the middle of the night after a long flight to find that the room you booked and paid for weeks ago was given to someone else. This is what happened to me. I had booked and paid for an executive suite, however I was given a completely different room about half the size. It later turned out the hotel had allowed the previous guests in the room to extend their stay, even though I had a confirmed booking for that same room! Not only was the hotel dishonest about this (no one mentioned at check in that I was being downgraded), but the hotel also kept breaking its promises of when this would be rectified. It took 1.5 days before I was finally given the room that I had paid for. The hotel did not seem to think any of this was a big deal. It appeared they considered me a nuisance for making an issue out of this. The icing on the cake was that upon check-out they tried to make me pay for a "coffee stain" on a towel that I had supposedly used days earlier. I was shown a towel with a vague stain. I don't know if this was a towel that had been used by me, however I did not consume any coffee in my room and always use hotel property with respect. Maybe this last minute attempt to force payment for this "damage" was out of pettyness. Perhaps the hotel was annoyed by my repeated requests to rectify their error? Either way, it left a very sour taste in my mouth and I would advise you to avoid Hotel Kutumba.
Response from Property: Dear Stijn Gijs Timmermans , We are so sorry to see your review as we thought we had clarified your concern. The room you booked happened to be occupied since our previous guest could not check out on their previously scheduled date due to illness and we are sorry about the trouble you had to go through. As you may recall, in exchange we gave you a pretty similar room(Deluxe) and complementary dinner and beverages. We were also able to move you to the room you originally booked the very next day. We had explained this situation to you and to show our regret, we gave you a complimentary late checkout in addition to not charging you for damaged amenities. We value our customers, and could not ask previous sick customer to leave the room. We would once again like to convey our sincere apologies. Regards, Hotel Kutumba Management
Guest User
Checked in Feb 2023
Family
5.0/5
Outstanding
Posted on Feb 27, 2023
Lovely little boutique hotel. Centrally located. The rooms were cozy and comfortable. The rooftop restaurant serves an amazing view. Great for drinks! The breakfast spread was decent. Really loved the Nepali decor! I loved their welcome drink as well. It was made from lemongrass I guess, very unique!
Response from Property: Namaste and Greetings from Hotel Kutumba!! Thank you for taking time in writing about us. We are happy to hear that you enjoyed your stay with us. We are looking forward in seeing you again in the future so as we can service you again. Once again, we would like to thank you for taking time in writing about us.
Guest User
Checked in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
It is perfectly located in Kathmandu Valley, with no disturbance from the vehicle sounds. The stay was wonderful and relaxing as well as the food was worth every penny. Even the staffs were so nice and willing to help and assist in every thing.
Response from Property: Namaste and Greetings from Hotel Kutumba!! Thank you for taking time in writing about us. We are happy to hear that you enjoyed your stay with us. We are looking forward in seeing you again in the future so as we can service you again. Once again, we would like to thank you for taking time in writing about us.
Guest User
Checked in Jan 2023
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
I stayed at Hotel Kutumba for 8 nights as part of a work trip. The Hotel is clean and beautifully decorated with many Napelese amenities. But the best part of my stay was the staff, everyone from reception to breakfast to the bar, lounge and housekeepers always greeted us with a smile and ready to help when needed. It truly felt like a home away from home and we will definitely be back.
Response from Property: Namaste and Greetings from Hotel Kutumba!! Thank you for taking time in writing about us. We are happy to hear that you enjoyed your stay with us. We are looking forward in seeing you again in the future so as we can service you again. Once again, we would like to thank you for taking time in writing about us.
Guest User
Checked in Jan 2023
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
We had a 3 days conference at this lovely hotel. The staff did everything to make it perfect, and it was incredible to have access to the roof terrace during the breaks at the conference. The staff at the bar at the roof terrace were extremely friendly and service minded. We felt that we were among friends. The food was good and we enjoyed having our morning coffee on the terrace. Thanks for making our first visit to Nepal immemorable.
Response from Property: Namaste and Greetings from Hotel Kutumba!! Thank you for taking time in writing about us. We are happy to hear that you enjoyed your stay with us. We are looking forward in seeing you again in the future so as we can service you again. Once again, we would like to thank you for taking time in writing about us.