Arbour Hotel and Residence

Arbour Hotel and Residence Reviews

Arbour Hotel and Residence

99 10 Pattaya 3rd Rd, Muang, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
Arbour Hotel and Residence
Arbour Hotel and ResidenceArbour Hotel and ResidenceArbour Hotel and Residence
Select your travel dates to check room availability
We Price Match
1 night

Arbour Hotel and Residence Guest Reviews

4.4/5
Very Good
1390 Reviews
Verified reviews
Location4.3
Amenities4.4
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(1390)
Positive reviews(1335)
Reviews with photos/video(638)
Great swimming pool(200)
Delicious breakfast(156)
Perfect for business trips(57)
Nice sea view(37)
Friendly front desk staff(33)
Located downtown(21)
Has an infinity pool(15)
Negative reviews(55)
ShuQi
Deluxe King Room
Checked in Jan 2025
Couples
3 Reviews
5.0/5
Outstanding
Posted on Mar 3, 2025
The service was incredibly friendly, and the room was spotless, comfortable, and well-equipped. The high-altitude pool had a romantic atmosphere, perfect for relaxing. The breakfast was delicious, and the staff were all very welcoming.Highly recommended!
Response from Property: Dear Khun ShuQiWe would like to thank you for staying with Arbour Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Arbour, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Hotel Management Team
Petemav
Deluxe King Room
Checked in Jan 2025
Solo travelers
14 Reviews
4.5/5
Great
Posted on Feb 27, 2025
Its my 4th stay here and it's gotten better every time, friendly staff that go out if their way, rooms cleaned in a hurry when asked. They added a clothes line since there are washing machines in every room. Wifi is good, only complaint is the elyptical trainer has an issue and the gyms are a bit small.
Response from Property: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Theingi
Premier Room with City View High Floor
Checked in Dec 2024
Couples
1 Reviews
3.7/5
Posted on Jan 29, 2025
I booked for 3 days, city view for two days and sea view for one day. My highly recommendation is foods and drinks. City view room is not good much as I expected but sea view is good. I like that atmosphere. And other thing is sound from outside, a bit noisy
Response from Property: Dear Valued Guest, We would like to thank you for staying with Arbour Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Arbour, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Hotel Management Team
Justin
Deluxe Room with Ocean View
Checked in Dec 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Jan 23, 2025
Just love this place roof top pool and restaurant is the best staff super friendly my second time back
Response from Property: Dear Khun JustinGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Mahesh Gopani
Deluxe Room with Ocean View
Checked in Feb 2025
Travel with friends
4 Reviews
4.7/5
Amazing
Posted on Mar 23, 2025
Everything is new in this hotel. It’s a nice place to stay
Response from Property: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Guest User
Deluxe Room with Ocean View
Checked in Feb 2025
Booked for others
1 Reviews
4.5/5
Great
Posted on Mar 7, 2025
Front desk 10/10 Restaurant 8/10 Overall a good deal for the price.
Response from Property: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Guest User
Premier Room with City View
Checked in Dec 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2025
This is our favorite hotel in Pattaya absolutely stunning the service is amazing 👍👍 The breakfast is one of the best in Pattaya
Response from Property: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Anonymous User
Deluxe Room with City View
Checked in Oct 2024
Solo travelers
19 Reviews
5.0/5
Outstanding
Posted on Nov 6, 2024
Highly recommend this place! Room is very clean, with all the amenities one might need including among others - toiletries in the bathroom, separate toilet, shower, sink and bathtub, washing machine, microwave, stove, separate sink for dishes, mini fridge, complimentary tea and coffee. Food in the restaurant is excellent, rooftop is a nice place to relax and enjoy sunset. Centrally located, good value for money.
6/20
Response from Property: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Tashiel
Premier Room with City View
Checked in Nov 2024
Solo travelers
44 Reviews
5.0/5
Outstanding
Posted on Dec 27, 2024
Great views of the city from the room. Staff were polite and super helpful. It was a little cold due the air conditioning but wasn’t an issue.
Response from Property: Dear Khun TashielThank you so much for sharing your review of your recent stay at Arbour Hotel and Residence Pattaya!We are delighted to hear that you had an excellent stay with us. Your kind words about our service and dedication are truly appreciated, and we are glad that our team contributed to making your stay a memorable one.Please accept our heartfelt thanks, and we hope to welcome you back in the near future for another exceptional stay.With kind regards,Pattarapong P.Hotel Manager
Dulay
Premier Room with City View
Checked in Nov 2024
Family
7 Reviews
4.7/5
Amazing
Posted on Jan 23, 2025
The Arbour Hotel and Residence has luxurious rooms equipped with high-tech amenities and the bonus of a washing machine, nestled in a modern atmosphere that guests find both comfortable and clean. Friendly and helpful staffs. Great Breakfast.
Response from Property: Dear Valued Guest, We would like to thank you for staying with Arbour Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Arbour, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Hotel Management Team
Ccccxsd
Deluxe Double Or Twin Room
Checked in Nov 2024
Solo travelers
4 Reviews
3.7/5
Posted on Dec 22, 2024
Great new hotel. Just sad that they misplaced my luggage. I checked in and didn’t get to my room telling them to bring my luggage up while I go out and came back at 2am to not see my luggage in my room. Night staff couldn’t do anything much about it. Overall really good hotel but staff need to look at the bag tag carefully not to misplaced it otherwise customer like myself has to sleep with face full of makeup and nothing else to wear. It’s crazy. Almost ruined my whole vibe. I only get my luggage back at 12:35pm the next day it was in my friends room and they didn’t get back to the hotel because they were in strip club… sad
Response from Property: Dear Valued Guest, Thank you for taking the time to share detailed feedback following your recent stay. We regret to hear abou your issue while you stay with us. Please accept our apologies and kindly be informed that we have shared your feedback with our management team for immediate action plan. At Arbour Hotel and Residence Pattaya, we take guest’s satisfaction very seriously. Once again thank you for taking the time to provide us with your feedback and we look forward to welcoming you back to Arbour Hotel and Residence Pattaya in the very near future.Best regards,Management team
Guest User
Deluxe Room with City View
Checked in Nov 2024
Couples
6 Reviews
4.7/5
Amazing
Posted on Dec 17, 2024
Amazing rooftop pool area. Room was beautiful and shower had great water pressure. Most comfortable bed I may have ever slept in. Breakfast was just okay but we were very happy here!
Response from Property: Dear Value GuestThank you so much for sharing your review of your recent stay at Arbour Hotel and Residence Pattaya!We are delighted to hear that you had an excellent stay with us. Your kind words about our service and dedication are truly appreciated, and we are glad that our team contributed to making your stay a memorable one.Please accept our heartfelt thanks, and we hope to welcome you back in the near future for another exceptional stay.With kind regards,Pattarapong P.Hotel Manager
Yeung
Deluxe King Room
Checked in Nov 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Dec 29, 2024
We enjoyed most their breakfast and the excellent view from the roof top. There was live music at evening. Room is not particularly spacious but clean. The roof top bar also sells specialty coffee.
6/7
Response from Property: Dear Value GueatThank you for sharing your experience our hotel to other travelers. It’s a real pleasure to hear that you had a wonderful stay and enjoyed our hospitality. I wish you good health and happiness. I'm looking forward to having you again as a guest in our hotel. Best regardsHotel Manager
Anonymous User
Premier Double Room
Checked in Nov 2024
Couples
4 Reviews
4.7/5
Amazing
Posted on Jan 16, 2025
The service was very good and the breakfast was great. We will come back for sure !
Response from Property: Dear Value GuestIt was our pleasure to hear about your reviews. We were so grateful to have you with us on your last visit. On behalf of all staff at the hotel, we would like to say thank you to you. We hope to welcome you back to your Pattaya home at Arbour hotel and residence. if you will have a chance to visit Pattaya again. Yours sincerely,Hotel Manager
MizzDani
Deluxe Room with City View
Checked in Oct 2024
Solo travelers
3 Reviews
4.5/5
Great
Posted on Nov 16, 2024
Service here is inconsistent. Be mindful when taking the shuttle it’s one way! They don’t tell you you can’t order ice after 1030pm. Staff are polite but they are playful at the desk. Again service is hit and miss but the beds are crazy comfortable and the rooftop is beautiful!!!
Response from Property: Dear Khun MizzDaniGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team