My fiancé and I booked this hotel solely based on the fact that it listed that it had a hot tub. It was the only hotel in the area that listed this as an available facility. We wanted nothing more than to relax in a hot tub after the long week we had. Upon arrival we noticed the the exterior of the building was extremely dirty and rundown looking. The parking lot and surrounding area just looked trashy. We park and walk up to the entrance and immediately notice 3 people doing carpentry work right in the direct entryway. We walk into the lobby and I was setback. The entire lobby was gutted. Floors covered in plastic protective paint sheets, Dust everywhere from sheet rock work going on, Random bottles of soda, tools and workers everywhere. As my fiancé is giving his information I notice on the desk that there is a sign saying that the pool and hot tub are “out of service” I was irate. ******* as a business that represents this hotel and promotes it should be aware of these things to relay them to their potential customers. We NEVER would’ve stayed here had we known of these issues, and would’ve contacted customer support had we had more time on our hands to “waste” on the phone with someone to change our reservation. The entire hotel was filthy. The elevator had wet spots all on the floor and reaked of urine. The water in the sink in our room would not get hot. The breakfast offered was the smallest I’ve ever seen offered at a hotel. Very bad experience!!