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Surf & Sand Hotel Guest Reviews
4.2/5
Very Good
107 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.1
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All reviews(107)
Positive reviews(5)
Reviews with photos/video(2)
Negative reviews(2)
Omfaris
Guest Room,2 Queen,Harbor View,High Floor
Checked in Feb 2024
Travel with friends
8 Reviews
4.7/5
Amazing
Posted on Mar 20, 2024
We enjoyed our time there. The location is amazing. The lady who works in the cafe is very friendly and helpful.
Niki Kempker
Room,2 Queen Beds(High Floor)
Checked in Aug 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Aug 14, 2023
This is an amazing little hotel right on the bay, and across the street from Pensacola Beach. The room was great for our needs. The pool was a nice place to cool off. If your expectations are luxurious vacation then this is not it. If you want a laid back, kid friendly and pet friendly place by the beach - this hotel offers that plus free kayak, paddle board and bike rentals. Breakfast was great! Everybody that works here was friendly and helpful. Loved every second of our stay and will be back!
Guest User
Room,2 Queen Beds(High Floor)
Checked in Jun 2023
Other
1 Reviews
5.0/5
Outstanding
Posted on Jun 19, 2023
great time and the room was very clean, and the breakfast was wonderful.
Guest User
Upper Floor Two Queen Room
Checked in Jul 2022
Family
1 Reviews
4.5/5
Great
Posted on Aug 1, 2022
Everyone was friendly had nice pool and private beach. Breakfast was ok but overall it was nice.
Guest User
Ground Floor Two Queen Room
Checked in Aug 2022
Family
1 Reviews
2.5/5
Posted on Aug 15, 2022
We were expecting a non smoking room and I’m sure someone was smoking in it in the past. Also,there is mold on the ceiling in the bathroom and a lot!!! No one at the front desk acts like they like their job!! We like the location and met a lot of fun folks there’s just a few things that should be looked at!! The lady that works her tail off during the breakfast is wonderful and greets everyone with a smile!!!
Guest User
Ground Floor Two Queen Room
Checked in Jul 2022
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Aug 1, 2022
It’s in a perfect spot from the beach, bay, and restaurants! It was exactly what we needed for our stay.
McKennaJacquelyn
Upper Floor Two Queen Room
Checked in Jun 2022
Other
1 Reviews
2.0/5
Posted on Jul 1, 2022
It was pretty bad . Well there was trash all over the stairways and outside the doors. The TV was on when we walked in. There was no toilet paper nor any hand soap when we got inside. We called to get more. They never brought it up. We had to stop at the front desk to just get toilet paper. They did not have coffee for us either. No iron . No hangers in the closet. Chrome cast is offered and how to access it BUT there is actually no physical chromecast attached to the tv. And the best part… 6:00 AM wake up call that we NEVER set up.
Never ever go here. Way too expensive for a dump.
It was pretty funny how bad it was. Learned our lesson.