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Extended Stay America Suites - Pensacola - University Mall Guest Reviews
3/5
93 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.0
Amenities2.9
Service3.0
Cleanliness2.9
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All reviews(93)
Positive reviews(2)
Guest User
Queen Studio - Non-Smoking
Checked in Mar 2023
Couples
1 Reviews
3.2/5
Posted on Apr 22, 2023
There were things left from previous customers, (I Guess). sticky residue on the light switch, and on the counter in the rest room. You could here doors slamming thought the night. The bed was hard with 2 thin pieces of cover with 3 flat pillows. We stopped to rest but with those conditions we didn't get much rest.
Guest User
Studio with 2 Double Beds - Non-Smoking
Checked in Nov 2022
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Jan 3, 2023
It all started with Latricia at the desk sweet providing and very knowledgeable. All staff that I encounter were really great accommodating so whatever needs I needed above and beyond duties shout out to all at Extended Stay at University