Novela Muine Resort & Spa Reviews

Not a typical hotel that specialises in hosting Europeans. Occupied mostly by Asian from Ho Chi Mihn. The rooms are Run down. Due to lack of tourist the included breakfast is limited and whatever is served is awful . Coffee is an undrinkable mixture (there are coffee shops just opposite the hotel that serve good variety of local and European coffees). Skip the breakfast and eat elsewhere. The pool is sparkling clean. Absolutely no chlorine smell. The beach is cleaned by staff but the sand is dirty from the polluted sea water. Not a beach resort. Location suited me well- away from the Russian crowd, close to sea food venues, opposite minimart. Massage was good and cheap.

good resort right on beach not much food variety but alof of resturants around

I needed to stay one night while moving, so I booked it for 50,000 won. I've never slept in such a dirty place before. There's a lot of dust, and mold is covering the dust. Is it mold on the red cushion?? It's dirty and stained... I understand there are a lot of mosquitoes, but you can be concerned about hygiene. I thought I'd get sick if I stayed longer, so I checked out early and wandered around outside. ㅠㅠ I've visited Vietnam 5 times, but this is the first time I've been to such a dirty and unpleasant accommodation. (There was no bellboy to help you up and down the stairs when you checked out.) I took a shower, dried my body with a towel, and wiped my feet, but the floor was dirty, so I almost had to pay for laundry when I checked out. ㅠㅠ I don't want to write a review like this, but I have to for the sake of the resort. *They gave me a corner room, but did they give me a waste room?? I still feel bad. ㅠㅠ

The price-performance ratio is average, and the price increases significantly during holidays.

Good environment, good service attitude of staff, rich breakfast

Great hotel for the money! First line, sun loungers, swimming pool, cleaning every day, location.

Also the equipment is too old

Have a very, very good rest. First of all, the pool size and water quality are so good. Sunbeds are in front of the sea, and the staff are so kind. I will come and stay again next time

good location

Спасибо хороший отдых. Только далеко от аэропорта.

The hotel room was very spacious with nice decor and was clean. Bathroom/shower does not have lock. Water provided for coffee but no soda or other drinks available for purchase. The pool was nice and clean. The food was the main disappointment. Not much options and did not taste good. Hotel was located close to shops, coffee, and restaurants which made it convenient.

My wife and I are staying at a neighboring property (Lotus Village) but stopped in the spa for a massage around 7:00 p.m. on 1 December. The spa staff had us lock our things in a cabinet then took us to the neighboring room for a hot stone massage. Although they gave us the key for the cabinet when we returned 90 minutes later, 500,000 VND was missing from her purse and I was missing 1 million VND from my wallet. The staff here is not honest and disestablishment should be avoided.

This hotel is not 4 star anymore. The bathroom in my room was in a very poor state. The towel's provide are old and grey . The areas around the pools are not maintained. Bins overflowing. The beach isn't great , huge sand bags that look like whales have washed up . Most of the staff are not good at speaking English. The breakfast is 6.30-8.30 only 2 hours and there is much choice omelette or noodle soup , and it is of poor quality.

I come from Hanoi, booked through Hoachan Travel, Novela Resort & Spa Hotel in Mui Ne is really great. Beautiful view, clean and airy room. The staff are friendly and ready to assist, especially Ms. Van and Ms. Tam in the housekeeping department are very enthusiastic. The two ladies helped me find phone numbers for bus companies to Cam Ranh. I am very satisfied with my experience here.