Reviews of Angsana Ho Tram

Response from Property: Dear Chou Le,We are delighted to read your toic which was sharing your marvelous experience and review following your stay at Dhawa Ho Tram!We are so humbled to learn that all your wishes came through with our facilities and the personalized service from the passionate team. They will be happy to know that they helped make your stay unforgettable. At Angsana Ho Tram, we always endeavor for guest satisfaction and I am glad to hear that were successful in achieving this with you.Once again, we thank you from the bottom of our hearts! And we wish to have another opportunity to welcome you and your family back once again at Angsana Ho Tram. See you soon!With best regards,Angsana Ho Tram Team

Response from Property: Dear Valued Guest Siyu,Thank you very much for taking the time to share your recent experience at our resort.First and foremost, we deeply apologize for the delays and inconvenience you encountered at Nook restaurant. We sincerely regret the miscommunication and slow service, which understandably affected your family's dining experience. This is certainly not the standard we strive to deliver, especially for our valued guests with young children. Your feedback has been shared with our restaurant and kitchen teams, and we are currently reviewing our service processes to ensure such delays do not occur again in the future.We are also truly sorry that the promised compensation was not fulfilled as expected. This will be addressed internally, and we appreciate you bringing it to our attention.On a brighter note, we are delighted to hear that your daughter enjoyed the kids’ cookie-making class. Creating memorable experiences for families is something we take great pride in, and we’re pleased it was a highlight of your stay.Thank you again for your constructive comments. We hope to have the opportunity to welcome you and your family back, and to deliver the seamless and pleasant experience you rightfully deserve.Warm regards,Angsana Ho Tram Management Team

Response from Property: Dear Suzanne Vert,We are delighted to read your review which was sharing your marvelous experience and review following your stay at Angsana Ho Tram!We are so humbled to learn that all your wishes came through with our service from the passionate team. They will be happy to know that they helped make your stay unforgettable. At Angsana Ho Tram, we always endeavor for guest satisfaction and I am glad to hear that were successful in achieving this with you.Once again, we thank you from the bottom of our hearts! And we wish to have another opportunity to welcome you and your family back once again at Angsana Ho Tram. See you soon!With best regards,Angsana Ho Tram Team

Response from Property: Dear our valued guest, Thank you for sparing your valuable time to share with us this awesome review. We are delighted that you experienced such remarkable moments here with us. At Angsana Ho Tram, we always endeavor for guest satisfaction and I am glad to hear that were successful in achieving this with you through your excellent rating scores at all areas. Your feedback is really valuable to us, and we thank you once more for your kind words. We hope to see you again at Angsana Ho Tram in the near future for another once-in-a-lifetime adventure.Best regards, Angsana Ho Tram Team

Response from Property: Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words with them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this place.Sincerely,Angsana Ho Tram Team

Response from Property: Dear Mr. Dat Hung,We really appreciate the time you took to rate us with such a high rating score and thanks for giving us the opportunity to serve you. We look forward to welcoming you back to Angsana Ho Tram in the near future.Best regards,Angsana Ho Tram Team.

Response from Property: Dear Pudgydrey, Thank you for sparing your valuable time to share with us this awesome review. We are delighted that you experienced such remarkable moments here with us. At Dhawa Ho Tram, we always endeavor for guest satisfaction and I am glad to hear that were successful in achieving this with you through your excellent rating scores at all areas. Your feedback is really valuable to us, and we thank you once more for your kind words. We hope to see you again at Dhawa Ho Tram in the near future for another once-in-a-lifetime adventure.Best regards, Dhawa Ho Tram Team

Response from Property: Dear our valued guest,We are delighted to read your review which was sharing your marvelous experience and review following your stay at Angsana Ho Tram!We are so humbled to learn that all your wishes came through with our service from the passionate team. They will be happy to know that they helped make your stay unforgettable. At Angsana Ho Tram, we always endeavor for guest satisfaction and I am glad to hear that were successful in achieving this with you.Once again, we thank you from the bottom of our hearts! And we wish to have another opportunity to welcome you and your family back once again at Angsana Ho Tram. See you soon!With best regards,Angsana Ho Tram Team

Response from Property: Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words with them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this place.Sincerely,Angsana Ho Tram Team

Response from Property: Dear our beloved Guest,We are thrilled to hear that you had a wonderful stay with us and greatly appreciate your 5-star rating. Your kind words about the service provided by our associates truly mean a lot to us.It is our pleasure to provide services that meet and exceed expectations. Your feedback serves as an affirmation of the hard work we put into ensuring our guests have a memorable experience at Angsana Ho Tram.Thank you once again for your generous review. We look forward to welcoming you back in the near future at Angsana Ho Tram for more lifetime experience.Best Regards,Angsana Ho Tram Team

Response from Property: Dear Tingzhang, Thank you for sparing your valuable time to share with us this awesome review. We are delighted that you experienced such remarkable moments here with us. We take pride in giving outstanding service to every customer and we are overjoyed to receive your compliments and appreciation. Your compliment will be surely shared to our passionate team as the feedback such as yours will motivate our staff to try harder to provide the best service for our customers. We also hope to welcome you back to Angsana Ho Tram soon, for some more lifetime experiences! Best regards, Angsana Ho Tram Team

Response from Property: Dear 은택이짱짱,We are delighted to read your review which was sharing your marvelous experience and review following your stay at Angsana Ho Tram!We are so humbled to learn that all your wishes came through with our service from the passionate team. They will be happy to know that they helped make your stay unforgettable. At Angsana Ho Tram, we always endeavor for guest satisfaction and I am glad to hear that were successful in achieving this with you.Once again, we thank you from the bottom of our hearts! And we wish to have another opportunity to welcome you and your family back once again at Angsana Ho Tram. See you soon!With best regards,Angsana Ho Tram Team

Response from Property: Dear 킹고래, Thank you for sparing your valuable time to share with us this awesome review. We are delighted that you experienced such remarkable moments here with us. We take pride in giving outstanding service to every customer and we are overjoyed to receive your compliments and appreciation. Your compliment will be surely shared to our passionate team as the feedback such as yours will motivate our staff to try harder to provide the best service for our customers. We also hope to welcome you back to Angsana Ho Tram soon, for some more lifetime experiences! Best regards, Angsana Ho Tram Team

Response from Property: Dear Valued Guest Nga,Thank you for taking the time to complete the service quality survey following your recent stay at Angsana Ho Tram.We sincerely regret to hear that our services did not fully meet your expectations. We also appreciate your understanding regarding the restaurant service during the recent holiday period when we accommodated a high number of guests. Please rest assured that we have taken note of your valuable feedback and will make the necessary adjustments to enhance the overall guest experience at Angsana Ho Tram.We truly hope to have the opportunity to welcome you and your family back for a more enjoyable stay in the near future.Best regards,The Angsana Ho Tram Team