The Civic in Fairmount

I booked this hotel based on its four-star rating on ******* and high guest reviews, but I feel the ratings may be misleading, and I regret not paying more attention to the negative reviews, as they turned out to be more accurate. There is no dedicated parking at the hotel, and you’ll find yourself parking in the surrounding sketchy neighborhood, which is not ideal particularly at night. The area, which is near Temple University, feels unsafe and there are abandoned buildings across the street from the hotel. I use the term “hotel” loosely, as the place doesn't offer the experience one might expect from a four-star establishment. There is no traditional front desk service, as check-in is handled by someone from a third-party company, and check-in consists of signing in on a legal pad. The stale atmosphere in the common areas—both in terms of smell and aesthetics—left a lot to be desired. Given the overall disappointing conditions, I chose not to even enter the room and immediately requested a refund, which was unfortunately denied. If you're a young traveler looking for a basic, no-frills place to sleep and don’t mind the area, this hotel might work for you. However, if you’re seeking a more refined experience or planning a romantic getaway, I would advise looking elsewhere.

Great place! Walkable to Temple University. Very clean. Just what we were looking for!

The apartment itself was fine, but there was no replacement toilet paper around and I realized this during hours when the owner/management were unreachable; while I could’ve been replenished in the morning, I had to leave. It was too late.

Really nice place A really nice place to stay! Easy to access, calm and quiet. Parking is tricky but overall a really nice place.

The property was easy to get to and the space was clean. The hosts was really attentive and provided great instructions. The only doenside was the construction happening in front of the entrance. Really hard to dropoff and to get in the area.

Lovely stay We had the gallery apartment at the Civic. There neighborhood was quiet and there was a nice convenience store nearby to get any basic necessities and groceries. It was a great space, plenty of room and airy with high ceilings like that of a loft style apartment. Amenities in the kitchen were plentiful and even some basic ingredients like butter and salt were provided. My only negative point would be that the blinds are quite see through and if your windows face the street, it can be quite bright still and made it harder to fall asleep.