The Heid Lofts By Reside, A Wyndham Residence

such a hotel apartment, with laundry and fully functional kitchen. near chinatown and philly reading market

The longer we stayed the lesser the points became. When we checked in, at first glance everything was 5 stars. WiFi and location are definitely 10/10 for me. My first issue was with the refrigerator not working, I lowered the temp to the lowest possible setting but nothing changed and I notified the front desk and they said they would send someone to check within an hour and that person never showed up I’m not sure if they came while we were out but when we came back the refrigerator was still warm. This issue was never fixed up to the day we checked out. It was very disappointing as I had baby food that needed to be refrigerated. The blinds in the bedroom do not block out any light at all and our room was opposite a parking lot which head very bright lights all night long it was so hard to fall asleep I hope the property can have better curtains or blinds. Secondly, I’m not sure if I missed it somewhere about them not offering house keeping, at least there’s a washer and dryer so I just washed the towels on my own. We stayed 6 nights and no one ever came to refresh the rooms or even add more toilet paper or garbage bags. The floors were visibly dirty and dusty like they haven’t been vacuumed in months. The 9th floor common area was so filthy, the toilet was so dirty and smelly, the couch was so dirty I couldn’t even sit on it. The central cooling/heating system makes a strange long noise every now and then and it kept waking up my child. I could find any way to turn it off and that was very frustrating.

Nice room, but the floor and the bed were a bit dirty. Amenities are ok. Location also ok.

The space was very clean. The view was lovely. There was some building noises from the.pipes/vents but not too disturbing. The front desk staff was very welcoming.

Apartment was spacious and the location is super convenient yet quiet. The roof was nice too. There were some things that could be better: for example the shower had the holders for soap and shampoo but no shampoo and no soap. It was also taped to the shower wall. Parking is not the most convenient: in the nearest vicinity mostly 1-3 hour street parking through the evening or you pay for a lot. That said, the kitchen was well equipped and we were very comfortable overall. We would definitely stay here next time we are in town.

Overall our stay was quite comfortable and convenient. The desk staff was quite helpful and the lovely young woman on duty when we checked in also took a few photos of my partner and I as we requested. She was very sweet and added another bonus to our stay. We will definitely return.

Great rooftop, strong but noisy A/C, spacious. Needs renovations - ceiling na other paint peeling off, rough around the edges overall. Location is a bit deserted, not pleasant to walk around, borderline sketchy. Pricey considering those downsides.