Reviews of Aloft Philadelphia Airport

Went to check in and was told we were moved to a different hotel across the street because they overbooked. Lugged our stuff across the street then told we shouldn’t have to move if we didn’t want to. Waited for manager who told us to go have lunch or wait at the bar (both closed) and taken back across the street to the original hotel and given a room. Was told would have points credited to account, which never happened. The worst part was I had tried to cancel the hotel about a month before but was told I couldn’t…then they ended up oversold…