Parc21 Luxury Boutique Hotel

Reviews of Parc21 Luxury Boutique Hotel

Parc21 Luxury Boutique Hotel

No 135 Street 440 Beoung Trabek, Khan Chamkar Mon, Phnom Penh, 12011, CambodiaSee Hotel Details
Parc21 Luxury Boutique Hotel
Parc21 Luxury Boutique HotelParc21 Luxury Boutique HotelParc21 Luxury Boutique Hotel
Choose dates to check available rooms
We Price Match

Guest Reviews

8.9/10
Very good
158 Reviews
Verified reviews
Location8.7
Amenities8.9
Service9.0
Cleanliness9.2
Filter by:
Sort by:
All reviews(158)
Positive reviews(153)
Reviews with photos/video(21)
Great service(30)
Awesome stay(25)
Clean and tidy(24)
Awesome rooms(24)
Great location(21)
Clean pool(18)
Great swimming pool(18)
Loved the view(5)
Negative reviews(5)
Ahmad Hassan Khalid
1 Bedroom Deluxe
Stay Date Jan 2026
Couple
2 Reviews
10/10
Outstanding
Posted on Feb 20, 2026
Really impressed, Fully cleaned with all needs Also same room as shown in pictures, well english speaking staff which is rare in Cambodia, Recomended for Foreigners
Response from Property: Dear value customer,Thank you for taking the time to share your feedback, and we truly appreciate the positive comments. We’re glad to hear that certain aspects of your stay met your expectations. However, we are sorry to hear that other parts of your experience didn’t meet the standard you were hoping for. Please know that we take all feedback seriously, and we’re constantly working to improve in areas where we may have fallen short.We would love the opportunity to address the concerns you raised and make any necessary improvements for future guests. If you’d like to discuss your stay further or share more details, please don’t hesitate to reach out to us directly. We value your input and hope to have the chance to welcome you back to provide a more seamless and enjoyable experience.Best regard,Chan MarothHotel Manager
제인_젬
Studio Room
Stay Date Dec 2025
Couple
8 Reviews
7.5/10
Posted on Jan 27, 2026
Enjoyed the hotel cleanliness and the amenities., perfect room with washing machine., really convenient💗
Response from Property: Dear value customer,Thank you for taking the time to share your feedback, and we truly appreciate the positive comments. We’re glad to hear that certain aspects of your stay met your expectations. However, we are sorry to hear that other parts of your experience didn’t meet the standard you were hoping for. Please know that we take all feedback seriously, and we’re constantly working to improve in areas where we may have fallen short.We would love the opportunity to address the concerns you raised and make any necessary improvements for future guests. If you’d like to discuss your stay further or share more details, please don’t hesitate to reach out to us directly. We value your input and hope to have the chance to welcome you back to provide a more seamless and enjoyable experience.Best regard,Chan MarothHotel Manager
Guest User
1 Bedroom Deluxe
Stay Date Oct 2025
Solo traveler
7 Reviews
10/10
Outstanding
Posted on Nov 11, 2025
This is my best stay in Cambodia. I liked that there were real flowers in the room. They make it easier to breathe. The soundproofing is also very well done. I can't hear my neighbors. Overall, it's a quiet area. Yes, it's far from the city center, but I was more interested in the large malls that were close to me. There is a swimming pool with hot and cold water on the roof. You can also drink alcoholic beverages and work out in the gym there. There is a grocery store within walking distance. The kitchen has a stove, but no pots. It's convenient that there is good tableware. I thought the extractor fan was a little weak. Maybe it's time to clean it.
Response from Property: Dear value customer,Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear that you enjoyed your stay with us. It’s always our top priority to make sure that our guests have a comfortable and memorable experience, and your kind words truly make all of our efforts worthwhile.Your feedback means a lot to us, and it’s incredibly rewarding to know that we were able to meet your expectations. We are always striving to improve and enhance the guest experience, and hearing from guests like you helps us to continue doing so.We’d love to welcome you back the next time you're in the area. If there’s anything we can do to make your future stays even better, please don’t hesitate to let us know. Thank you once again for your kind review!Best regard,Chan MarothHotel Manager
Anonymous User
Studio Room
Stay Date Mar 2026
Solo traveler
3 Reviews
7.0/10
Posted on Apr 9, 2026
I had a good stay overall for a fair price, but don't expect luxury. I liked the well-maintained room, the gym and the rooftop pool. However, the hotel charges a $50 deposit and has more prohibition signs than the streets of Singapore, which doesn't feel welcoming. In the room, there was no safety box, which is basic. The usability of the kitchen is limited. Similarly, the washing machine doesn't come with a dryer and there is nothing to hang up your clothes.
Guest User
1 Bedroom Deluxe
Stay Date Feb 2026
Business traveler
31 Reviews
10/10
Outstanding
Posted on Mar 30, 2026
Yadeth, the head receptionist is very good, professional and friendly. I've seen him handle multiple problems but never get upset or lose professionalism. I think he should be the trainer for all new staff at Parc 21 Luxury.
Response from Property: Dear value customer,Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear that you enjoyed your stay with us. It’s always our top priority to make sure that our guests have a comfortable and memorable experience, and your kind words truly make all of our efforts worthwhile.Your feedback means a lot to us, and it’s incredibly rewarding to know that we were able to meet your expectations. We are always striving to improve and enhance the guest experience, and hearing from guests like you helps us to continue doing so.We’d love to welcome you back the next time you're in the area. If there’s anything we can do to make your future stays even better, please don’t hesitate to let us know. Thank you once again for your kind review!Best regard,Chan MarothHotel Manager
Anonymous User
Studio Room
Stay Date Jan 2026
Couple
4 Reviews
9.0/10
Great
Posted on Mar 13, 2026
Everything is good except the housekeeping staff. They rarely come to clean the room unless I inform the front desk first.
Response from Property: Dear value customer,Thank you for taking the time to share your feedback, and we truly appreciate the positive comments. We’re glad to hear that certain aspects of your stay met your expectations. However, we are sorry to hear that other parts of your experience didn’t meet the standard you were hoping for. Please know that we take all feedback seriously, and we’re constantly working to improve in areas where we may have fallen short.We would love the opportunity to address the concerns you raised and make any necessary improvements for future guests. If you’d like to discuss your stay further or share more details, please don’t hesitate to reach out to us directly. We value your input and hope to have the chance to welcome you back to provide a more seamless and enjoyable experience.Best regard,Chan MarothHotel Manager
Guest User
Studio Room
Stay Date Jul 2025
Solo traveler
15 Reviews
10/10
Outstanding
Posted on Aug 11, 2025
Amazing place ! I felt like home for couple days around Cambodia ! The place was very clean, I want to say perfect. The reception team was amazing and I really felt understood and they mane everything possible if they could. And the pool was perfect location for work and relax, the team at the bar was also really caring and nice. Overall I want to say, if you are looking for a place to stay chose this one ! I been in 3 different hotel in the city with the similar price range and this one has everything! Also the location is really good !
Response from Property: Dear value customer,Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear that you enjoyed your stay with us. It’s always our top priority to make sure that our guests have a comfortable and memorable experience, and your kind words truly make all of our efforts worthwhile.Your feedback means a lot to us, and it’s incredibly rewarding to know that we were able to meet your expectations. We are always striving to improve and enhance the guest experience, and hearing from guests like you helps us to continue doing so.We’d love to welcome you back the next time you're in the area. If there’s anything we can do to make your future stays even better, please don’t hesitate to let us know. Thank you once again for your kind review!Best regard,Chan MarothHotel Manager
Rebecca Haworth
Studio Room
Stay Date Dec 2025
Couple
7 Reviews
9.0/10
Great
Posted on Feb 23, 2026
Would stay again! Clean, good location, nice apartment. Only improvement would be for there to be some space to hang clothes as there’s a washing machine, and to have cooking utensils! They were quickly provided when requested tho.
Response from Property: Dear value customer,Thank you for taking the time to share your feedback, and we truly appreciate the positive comments. We’re glad to hear that certain aspects of your stay met your expectations. However, we are sorry to hear that other parts of your experience didn’t meet the standard you were hoping for. Please know that we take all feedback seriously, and we’re constantly working to improve in areas where we may have fallen short.We would love the opportunity to address the concerns you raised and make any necessary improvements for future guests. If you’d like to discuss your stay further or share more details, please don’t hesitate to reach out to us directly. We value your input and hope to have the chance to welcome you back to provide a more seamless and enjoyable experience.Best regard,Chan MarothHotel Manager
Remiel levinson
1 Bedroom Deluxe
Stay Date Dec 2025
Traveling with friends
5 Reviews
9.0/10
Great
Posted on Feb 14, 2026
the pool what a good spot for picture, and the warm one is the sweet spot to enjoying view at night
Response from Property: Dear value customer,Thank you for taking the time to share your feedback, and we truly appreciate the positive comments. We’re glad to hear that certain aspects of your stay met your expectations. However, we are sorry to hear that other parts of your experience didn’t meet the standard you were hoping for. Please know that we take all feedback seriously, and we’re constantly working to improve in areas where we may have fallen short.We would love the opportunity to address the concerns you raised and make any necessary improvements for future guests. If you’d like to discuss your stay further or share more details, please don’t hesitate to reach out to us directly. We value your input and hope to have the chance to welcome you back to provide a more seamless and enjoyable experience.Best regard,Chan MarothHotel Manager
Guest User
1 Bedroom Deluxe
Stay Date Dec 2025
Couple
3 Reviews
10/10
Outstanding
Posted on Jan 18, 2026
2 adults stayed for 7 nights january 2026. Enjoyed our one bedroom apartment. Staff is very friendly and speaks english. Gym was spacious and not too busy with clean and new equipment. Rooftop pool and bar had fantastic view on the city. Bar serves basic cocktails and drinks for everyone. Pool was cold but there was small section with heated water like a jazzuzi but without bubbles. Reception 24h open. Staff very attentive we gad clogged bathroom drain and they cleaned within few hours while we were away. Also we got additional pan, pot and knive for cooking and hanger rack to hang our washed clothes. By the entrance there is small shop were we purchased water daily and in few minutes walk there is convenience store and coffee shops. Location is great, quiet. Only there is rooster living somewhere around so you can hear him from time to time, but not a big issue. Also shower did not have seperate door or glass frim bathroom so it was complicated to take shower and not flood all bathroom. Cleaning was done daily with bedding changed, floors cleared and towels changed. Only cleaning ladies come at 9am and pound at the doors, we were woken up few times we had to put do not disturb sign, went out 10-12 am and put then please make up the room and cleaning ladied did not notice few days in a row our room was not cleaned then we saw cleaning lady and asked to clean and she did clean while we were in apartment. When you check in you have to leave 50$ deposit cash. Wiifii was working great and we could do video calls with no issues. TV had Netflix. :) Owerall we liked our stay and would choose this place again! :)
Response from Property: Dear value customer,Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear that you enjoyed your stay with us. It’s always our top priority to make sure that our guests have a comfortable and memorable experience, and your kind words truly make all of our efforts worthwhile.Your feedback means a lot to us, and it’s incredibly rewarding to know that we were able to meet your expectations. We are always striving to improve and enhance the guest experience, and hearing from guests like you helps us to continue doing so.We’d love to welcome you back the next time you're in the area. If there’s anything we can do to make your future stays even better, please don’t hesitate to let us know. Thank you once again for your kind review!Best regard,Chan MarothHotel Manager
Guest User
1 Bedroom Deluxe
Stay Date Jan 2026
Solo traveler
31 Reviews
4.5/10
Posted on Mar 1, 2026
Air conditioning problems, heat in some rooms that face the sun are unbearable
Response from Property: Dear value customer,Thank you for taking the time to share your feedback, and we truly appreciate the positive comments. We’re glad to hear that certain aspects of your stay met your expectations. However, we are sorry to hear that other parts of your experience didn’t meet the standard you were hoping for. Please know that we take all feedback seriously, and we’re constantly working to improve in areas where we may have fallen short.We would love the opportunity to address the concerns you raised and make any necessary improvements for future guests. If you’d like to discuss your stay further or share more details, please don’t hesitate to reach out to us directly. We value your input and hope to have the chance to welcome you back to provide a more seamless and enjoyable experience.Best regard,Chan MarothHotel Manager
Guest User
Studio Room
Stay Date Oct 2025
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Dec 3, 2025
This is perfect for solo foreigner like me, they're nice, the room is clean has a good ac, everything is perfect
Response from Property: Dear value customer,Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear that you enjoyed your stay with us. It’s always our top priority to make sure that our guests have a comfortable and memorable experience, and your kind words truly make all of our efforts worthwhile.Your feedback means a lot to us, and it’s incredibly rewarding to know that we were able to meet your expectations. We are always striving to improve and enhance the guest experience, and hearing from guests like you helps us to continue doing so.We’d love to welcome you back the next time you're in the area. If there’s anything we can do to make your future stays even better, please don’t hesitate to let us know. Thank you once again for your kind review!Best regard,Chan MarothHotel Manager
Guest User
Studio Room
Stay Date Apr 2025
Solo traveler
9 Reviews
10/10
Outstanding
Posted on Jun 4, 2025
The best hotel so far I've ever stay, staff were friendly, especially Deth. He is very helpful and cool. The view from the pool is superb, the room is clean and neat (👍 up to the housekeeping team). I will definitely come back again anytime I'm in Cambodia.
Response from Property: Dear value customer,Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear that you enjoyed your stay with us. It’s always our top priority to make sure that our guests have a comfortable and memorable experience, and your kind words truly make all of our efforts worthwhile.Your feedback means a lot to us, and it’s incredibly rewarding to know that we were able to meet your expectations. We are always striving to improve and enhance the guest experience, and hearing from guests like you helps us to continue doing so.We’d love to welcome you back the next time you're in the area. If there’s anything we can do to make your future stays even better, please don’t hesitate to let us know. Thank you once again for your kind review!Best regard,Chan MarothHotel Manager
El Gordo
1 Bedroom Deluxe
Stay Date Dec 2025
Family
25 Reviews
10/10
Outstanding
Posted on Jan 8, 2026
Well-located for me, very friendly staff, and a great view.
Show OriginalGoogle Translated
Response from Property: Dear value customer,Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear that you enjoyed your stay with us. It’s always our top priority to make sure that our guests have a comfortable and memorable experience, and your kind words truly make all of our efforts worthwhile.Your feedback means a lot to us, and it’s incredibly rewarding to know that we were able to meet your expectations. We are always striving to improve and enhance the guest experience, and hearing from guests like you helps us to continue doing so.We’d love to welcome you back the next time you're in the area. If there’s anything we can do to make your future stays even better, please don’t hesitate to let us know. Thank you once again for your kind review!Best regard,Chan MarothHotel Manager
Anonymous User
1 Bedroom Deluxe
Stay Date Jan 2026
Business traveler
2 Reviews
9.5/10
Amazing
Posted on Feb 15, 2026
Great location and easy access to. Phnom Penh city.
Response from Property: Dear value customer,Thank you for taking the time to share your feedback, and we truly appreciate the positive comments. We’re glad to hear that certain aspects of your stay met your expectations. However, we are sorry to hear that other parts of your experience didn’t meet the standard you were hoping for. Please know that we take all feedback seriously, and we’re constantly working to improve in areas where we may have fallen short.We would love the opportunity to address the concerns you raised and make any necessary improvements for future guests. If you’d like to discuss your stay further or share more details, please don’t hesitate to reach out to us directly. We value your input and hope to have the chance to welcome you back to provide a more seamless and enjoyable experience.Best regard,Chan MarothHotel Manager