SUN & MOON, Urban Hotel

SUN & MOON, Urban Hotel Reviews

SUN & MOON, Urban Hotel

#68, corner of street 136 and 15 Phsar, Khan Doun Penh, Phnom Penh, 12000, CambodiaView Hotel Details
SUN & MOON, Urban Hotel
SUN & MOON, Urban HotelSUN & MOON, Urban HotelSUN & MOON, Urban Hotel
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SUN & MOON, Urban Hotel Guest Reviews

4.4/5
Very Good
93 Reviews
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(93)
Positive reviews(89)
Reviews with photos/video(30)
Friendly staff(30)
Awesome stay(28)
Awesome rooms(16)
Great swimming pool(13)
Perfect for business trips(10)
Clean and tidy(9)
Delicious breakfast(7)
Located downtown(6)
Negative reviews(4)
Halise
King Suite without Balcony
Checked in Dec 2024
Travel with friends
7 Reviews
5.0/5
Outstanding
Posted on Feb 2, 2025
We loved our stay here. The staff was really friendly and accommodating. We enjoyed the breakfast and the location was perfect? Weโ€™d definitely rebook here when we come back!
Response from Property: Dear Halise,We are truly delighted to learn that you had a wonderful moment at our property and that all areas of the property pleased you well.While looking forward to welcoming you again in the near future.
Sahil
Deluxe King Bed Room
Checked in Dec 2024
Solo travelers
3 Reviews
4.7/5
Amazing
Posted on Feb 3, 2025
Great location, friendly service. All small requests during the stays (extra towels, water, replacement key) were promptly handled, with a smile. Terrace pool is nice. Will stay here again.
Response from Property: Dear Sahil,It is with our real pleasure to learn that you had a wonderful stay and that all areas of the property pleased you well.We all look forward to welcoming you again in the near future for an even greater experience.
Jacob Parker Bowles
Deluxe King Bed Room
Checked in Nov 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Dec 9, 2024
The perfect hotel in the centre of Phnom Penh with all the entertainment only minutes walk away from the hotel. Hotel is very nice and room are very well designed. Staff is very friendly and food in the skyward is very good and reasonably priced. Highly recommend for business or holiday travel in Phnom Penh.
Response from Property: Dear Jacob Parker Bowles,Thank you so much for your precious time sharing your kind feedback.We are truly happy to learn that you had a wonderful stay and we look forward to welcoming you again in the near future.
Guest User
Deluxe King Bed Room
Checked in Jan 2025
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Mar 2, 2025
I always had a great time coming back to this hotel. Staffs service were above my expectations.
Response from Property: Dear Valued Guest,Thank you so much for being one of our loyal VIPs and we are delighted to learn that you had all the pleasurable moments here.While looking forward to welcoming you again in the near future.
stev79
Deluxe King Bed Room
Checked in Dec 2024
Travel with friends
11 Reviews
4.7/5
Amazing
Posted on Feb 9, 2025
Great place love the spa gym etc but a bit pricey if you not have using the facilities much Rooms funky orange Can't hear the madness outside when in your room
Response from Property: Dear stev79,We are delighted to learn that you had a pleasant experience and thank you so much for your kind feedback which is highly valued.While looking forward to welcoming you again in the near future for an even better experience.
Guest User
Deluxe Twin Room
Checked in Dec 2024
Travel with friends
9 Reviews
4.7/5
Amazing
Posted on Feb 2, 2025
Perfect for a short city break.. currently works nextdoor so noisy during the day.. otherwise ook
Response from Property: Dear Valued Guest,It is indeed our real pleasure to learn that you had a memorable experience and thank you so much for your kind compliment about the property in overall.We all look forward to welcoming you again in the near future.
Nadine N
Deluxe King Bed Room
Checked in Apr 2024
Travel with friends
13 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
Stayed for the third time at this hotel in the space of 7 months! Love it so much, I keep coming back ๐Ÿ˜Š . As usual, friendly, amazing, efficient service from all staff starting at check-in and felt by all other staff members, especially cleaning, security and restaurant staff at Cloud 9. Reception staff are always smiling, friendly and happy to help. Cleaning is done well and daily. Room service and Cloud 9 staff are friendly and quick. Staff mostly speak English so not a difficulty at all communicating. Check in and out is so quick and easy! As always the pool is clean, quiet and well maintained. Room service and food at the hotel is top quality. Certainly, the spa is worth every cent and not that much more expensive than venturing out. Of course, you could get cheaper but the quality and environment at the hotel spa is truly serene, tranquil and top notch luxury! Convenient shopping and food a plenty around the hotel and close to the riverside. Though itโ€™s located close to the red ๐Ÿšฆ light district, security is exceptional and the area itself is not dangerous (keep your wits about you and valuables close regardless). The only small drawback is the room lighting, although there are many lights, the yellow lighting can be quite dim especially around the sink area (ladies be warned, not so easy to apply makeup lol ๐Ÿ˜‚) but this is a small thing. Overall, this remains my hotel of choice whenever in Phnom Penh! Thank you for yet another wonderful stay at your amazing hotel!
Response from Property: Dear Nadine,Thank you so much once again for being our loyal VIP and we truly appreciate your precious time sharing all the great feedback and the compliment about our property.The entire team is determined to delivering the same good quality for all your next visits and for all guests who stay.While looking forward to welcoming you back home.
Guest User
Deluxe King Bed Room
Checked in Sep 2024
Solo travelers
2 Reviews
4.0/5
Very Good
Posted on Oct 26, 2024
This is a hotel for people whom want to be the middle of actions. Lot of girly bars just 3 mins walk. The sound proof for the room is OK. It blocked 90โ„… of the loud music.
Response from Property: Dear Valued Guest,Thank you so much for your kind compliment about the property and we are delighted to learn that you had a wonderful moment here.While looking forward to welcoming you again in the near future for an even better experience.
Anonymous User
King Suite without Balcony
Checked in Feb 2024
Solo travelers
174 Reviews
3.7/5
Posted on Mar 18, 2024
Nice hotel located within the red-light district and near the riverside. Friendly staff and offering a good breakfast buffet
Response from Property: Dear Valued Guest,Thank you so much for your kind feedback with those good compliments.We are happy that all the areas pleased you well and we look forward to welcoming you again in the near future.The Management
LouisianaGuy
Deluxe King Bed Room
Checked in Jan 2024
Travel with friends
38 Reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
This is the second time we have stayed here! Great location! 7/11 and SMILE just on the corner! Infinity pool is super nice with great lounge chairs! Service is always top notch! I just donโ€™t like the deposit on my card. They could hold whatever currency that you have with you thatโ€™s equivalent.
Response from Property: Dear LouisianaGuy,Thank you so much for being one of our loyal VIPs and thank you for your great compliment.We are indeed delighted that all areas pleased you well and we look forward to welcoming you again in the near future.The Management
Nadja
Deluxe King Bed Room
Checked in Aug 2024
Couples
5 Reviews
4.5/5
Great
Posted on Oct 3, 2024
Perfect location, friendly staff, the spa was really good too.
Response from Property: Dear Nadja,We truly appreciate you moment of time sharing your kind feedback which is highly valued and thank you so much for your great compliment in overall.While looking forward to welcoming you again in the near future.
Tomausshanghai
Deluxe King Bed Room
Checked in Mar 2024
Couples
6 Reviews
4.0/5
Very Good
Posted on May 7, 2024
Best place to be in the middle of everything. Rooms reasonable, rooftop pool and gym is excellent. Service good, very friendly stuff. But the breakfast for 12dollars was rather poor. Overall the sun moon is recommended
Response from Property: Dear Valued Guest,Thank you so much for your great compliment about the property after a recent stay.We are delighted to learn that you had a wonderful experience and we look forward to welcoming you again in the near future.
Michael Paul McCready
Deluxe King Bed Room
Checked in Jan 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Feb 3, 2024
Have you ever seen a place where everyone smiles and tries their best to help you anytime. Here it is
Response from Property: Dear Michael Paul McCready,Your kind compliment really makes our day!Thank you so much for your precious time sharing this beautiful feedback. While looking forward to the most pleasure of welcoming you again.The Management
Aiza
Deluxe King Bed Room
Checked in Dec 2023
Couples
64 Reviews
3.2/5
Posted on Feb 2, 2024
Didnโ€™t actually like it , have very weird rules like u have to pay extra 10$ for visitor , room cleaning is well but sheets a bit old . There is many hotels better with same price
Response from Property: Dear Valued Guest,Thank you so much for your kind feedback which highly valued and we take this opportunity to share that we always take great care about the safety of our guests while the joiner, if there is, shall need to be registered with their ID or Passport. At the same time, our talents are always flexible in supporting any appropriate request.The Management looks forward to the opportunity of meeting you again, and, for sure, we believe your next visit shall be a memorable one.
MaxBurger
Deluxe King Bed Room
Checked in May 2023
Solo travelers
12 Reviews
5.0/5
Outstanding
Posted on Jun 16, 2023
location is exceptional right in red light district. Room is clean and have everything necessary even have a room safe . The rooftop bar and infinity pool add the perfection of the hotel Staff at the hotel was kind and friendly Will Highly recommend this hotel to those who plan to have a good time